fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Captiva steering problems

steering problem

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2013 Chevrolet Captiva Owner Comments

problem #2

Oct 032014


  • 20,000 miles


The contact owns a 2013 Chevrolet Captiva. After parking the vehicle, it failed to restart without warning. In addition, the contact mentioned that the steering wheel seized and was difficult to maneuver when attempting to start the vehicle. The vehicle was taken to a dealer, but was not diagnosed. The technician informed the contact of how to start the vehicle. The failure recurred. The vehicle was taken back to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 20,000.

- Boone, IA, USA

problem #1

Jul 042014


  • 15,000 miles
When trying to start the vehicle the key won't turn to start the car. Has happened at least 12 times. Called aaa to start it. Mechanic had hard time starting the vehicle. Has to push on brake so hard that I can't do it. He said this should not be happening. He had difficult time. I am afraid to drive the car. I want this reported and something done. Something is defective. Also the bumper paint is all chipped where it attaches to the body the whole way around on one bumper. This is a defect also. No way should these two problems be happening!! I also want to know if there is a recall on the air bag problem?

- Bedford, PA, USA

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