This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after removing the visor from the vehicle. A police or fire report was not filed. No warning lights were illuminated. The vehicle was taken to the dealer, who failed to provide a diagnosis as to the cause of the failure. The vehicle was repaired as the visor was replaced, but the failure reoccurred. ?When the failure occurred, the second visor light was blinking as the driver's side visor light was inoperable. The contact stated that the vehicle temperature gauge also increased. The vehicle was taken back to the dealer, who diagnosed an additional failure with the exhaust manifold. After investigating the failure, the contact related it to NHTSA Campaign Number?15V879000 (Electrical System, Interior Lighting), but the vehicle was not included in the recall. ?The manufacturer was notified of the failure, and a case was opened. The failure mileage was 134,742.
The contact owns a 2014 Chevrolet Captiva. When the air conditioner was activated, an ammonia odor emitted from the vents without warning. As a result, the contact sustained burning and irritation to the eyes. In addition, the interior dome light continuously flickered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 38,000.
- Hammond, LA, USA
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- Sanoma, CA, USA