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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
79,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Captiva suspension problems

suspension problem

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2014 Chevrolet Captiva Owner Comments

problem #2

Jan 012021

Captiva

  • 95,000 miles

A D V E R T I S E M E N T S

The vehicle idle control began misbehaving, whether stationary or in motion. The car constantly idled higher than it should, even after a throttle body replacement and fuel pump replacement. Now the car is riding worse than ever, with a lot of vibration in the steering column/brakes, which happens sitting still and worsens as the speed climbs. The windshield washer pumps (front and back) have both gone out. The suspension is horrible and despite new tires, balancing, rotation, alignments...brakes/rotors, you name it... the car just doesn't drive very smoothly. Now the engine is knocking and the timing chain sounds like it is in need of replacement. I doubt I will ever buy another Chevy, despite being loyal to the brand and only purchasing Chevy. Highly disappointed in their craftsmanship, if you can call it that.

- Rome, GA, USA

problem #1

Sep 062018

Captiva

  • 63,000 miles
I was involved in a collision & was hit hard front passenger & side passenger. Was T boned at busy intersection. I was driving down a busy city street. My upper body/sternum/upper abdomen hit the steering wheel full force, my airbag did not deploy & seatbelt did not lock down in place immediately like it should have. Went by ambulance to hospital with sternal, ribs, & spinal injuries. I want to know why airbag did not deploy to protect me & why seatbelt did not lock down quickly enough so I would not hit steering wheel.

- Pocola, OK, USA

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