This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have 1997 Chevrolet, Cavalier which I took delivery on July 28, 1997. The car is now undriveable. I went on line to the General Motors recall list and located a recall for cars built between January 1, and October 31, 1997. The recall involves the lower pinion bearing in the power steering gear may separate, permitting movement of the pinion shaft. Report indicate loss of power steering. There have been 15 report of crashes and three injuries that may be related to the condition, but no fatal injuries. I called General Motors, described to them the problem with the car, which I had to have towed to my house. I gave them my VIN # and the reply I got was that I am not involved in the recall. I have recalls for minor repairs but I am not on this recall list. I am a bit disturbed with this reply. My vehicle was built within the time frame of which was described. Due to this problem I was nearly in a fatal accident. I was told to have the repairs done and then if my car fell under the recall I could fight to be reimbursed. So what their trying to tell me is drive the car, which cannot be driven at this point, get in an accident then they don't have to put me the recall list because the car has been totaled. This is a very poor way of taking care of a person's life when they know there is something wrong with the car. Meanwhile we have no means of transportation for work. I first heard about this recall on the news on tv back in November 2002. Can you help? please!!!!!!
Suddenly and without warning the power steering went out on my 1997 Chevrolet Cavalier making it impossible to make a left hand turn. The further I drove the car the worse it got, affecting the right side as well and making a horrible clunking noise when I turned the wheel. I nearly lost control of the vehicle and was unable to steer it. I took it in for service and was told the entire rack had gone out.
I was pulling out of a driveway and had great difficulty trying to turn the steering wheel of the car. This continued as I made 3 more turns. It finally went back to normal after driving 5 miles. The next day it resumed being very difficult to steer. I have now been informed by my personal mechanic of 30 years that the rack and pinion needs to be replaced. The vehicle only has 24,000 miles on it. This is a very dangerous defect and also quite expensive. Almost $900.
While driving through a parking lot I turned the wheel to go left and the steering wheel locked up and began pulling right almost causing me to run into another vehicle. Had I been going any faster I would have crashed and died. On the way home the wheel locked up again turning left onto our road and I almost drove off the road. I've parked the car and haven't driven it since with concern that this life threatening problem will cause a serious accident. Many other GM vehicles have reports of this steering problem with 97 vehicles which can be seen in a report by guy cramer at www.yfiles.com/GM-steering-problem.htm.
- Bremerton, WA, USA
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On 12/2/98 at 26,332 miles I reported a grinding and thud noise when turning. I was told the car was too dangerous to drive because the steering could go out at any time. I was given a loaner car and the rack was replaced under warranty. On 6/29/99 at 34, 556 miles, I again reported the same grinding and thud noise upon turning. Again I was told the car was too dangerous to drive and given a loaner car. Again the rack was replaced under warrenty. On 11/15/00, at 60,152 miles I again reported the exact same grinding and thud noise upon turning. This time however, I was told there was nothing wrong with the car. On 2/15/01 at 64,434 miles I again reported the grinding and thud upon turning and asked that the car be checked. No problem was found so I continued to drive with the grinding and thud noise in the steering since I was told there was nothing wrong even though it was the exact same noise as the prior two times that there was a problem. On 11/21/01, at 81,218 miles, I again reported the grinding and thud noise upon turning, as it was getting worse and continued to make me very uneasy as to the cars safety. This time I was told that yes, now the rack again needed replaced, however I would have to pay for it as it was no longer under warranty.
When making a left turn vehicle will pull strongly to right, also hard to make a right hand turn, consumer was informed by mechanic, that rack and pinion needed to be replaced.
Mid-way through a left turn from a stop sign, the steering locked up and began pulling to the right. Initially the car steered freely to the right and only locked left; then both right and left locked up. Mechanic says the steering gear on the power assist rack & pinion failed creating a safety issue.
Was informed by independent mechanic that seal around crossmember was missing due to manufacturer's defect/neglect. This caused the rack and pinion to fail. Dealer was notified. Feel free to provide any further information on this matter.
When I turn left the steering wheel will lock almost every single time.I questioned the dealership as to how many times they have this problem with this car the guy told me they've seen this problem before.when I was making a left hand turn at 30mph the sterring wheel would not turn and the whole car skidded forward.I hope you will take some time to review this problem and compare it with other cars.I hope NHTSA makes dealerships report to NHTSA when a life threating problem like this one hapens.
When I turn left the steering wheel will lock almost every single time.I questioned the dealership as to how many times they have this problem with this car the guy told me they've seen this problem before.when I was making a left hand turn at 30mph the sterring wheel would not turn and the whole car skidded forward.I hope you will take some time to review this problem and compare it with other cars.I hope NHTSA makes dealerships report to NHTSA when a life threating problem like this one hapens.
Defect 1: ABS light would come on when making a left hand turn. ABS would no longer activate while light was on. Defect 2: alternator--went out while driving in city traffic, rush hour. Had previously asked dealer to check, but they claimed it was functioning properly. Defect 3: rack and pinion steering assembly--went out shortly after alternator, while driving in the dealership parking lot. Defect 4: timing chain tensioner--technician said this caused major engine damage--gears, head, etc. Defect 5: horn--has worked sporadically, at best, for the last year and a half. Seemed like a short.
Erratic popping noise and excessive play in the steering wheel. Dealer notified. Rack and pinion housing was popping and freezing up, dealer is going to replace it.
Power steering seized due to failure of the rack and pinion, dealer replaced rack and pinion, consumer states that vehicle pulled to the right and stopped just short of hitting a tree.
Teeth inside the rack and pinion steering are stripped out. When the wheel is turned, the steering wheel pops, and the steering wheel will not move. The dealer has been notified. The vehicle is at the dealer for repairs.
A D V E R T I S E M E N T S
- Salem, MA, USA