This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We purchased a new truck and were shocked to see the lack of basic safety features. We are having a hard time getting in it because of a lack of step bar and grab handle on the driver side. The emergency brake pedal is in the wrong spot and trips us. The cruise light cannot be seen while driving. There is a lack of shielding in the wheel wells exposing the engine and exhaust. It is fully exposed all along the bottom (no shields as normal). The fuel system doesn't lock and is vulnerable to tampering. The interior materials are all extremely cheap and the A/C is very weak. The transmission shifts weirdly at times which is scary. You cannot adjust the mirrors because they are manual and unsafe while driving. We are shocked at 26K gets us a new vehicle that has so many omissions on it - it should not be permitted when so many standard safety expectations are unmet.
- Slidell, LA, USA
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- Slidell, LA, USA