This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
HVAC blend door lever, which controls the function of properly moving the air from floor to vent to defrost, broken, resulting in inability to properly switch to defrost mode for safe operation of vehicle and driver visibility. Included are pictures of manufacturer original part, and newly designed aftermarket part. While the part has been redesigned to correct the original manufacturing design (new part is GM 13263335), no recall has been issued for this matter. This poses consequences to consumers, and replacing the part requires a complete removal of the dash, at an estimated cost to consumer of $1,000, as quoted by GM dealership in Mankato, MN.
It began raining and turned wipers on and driver side quit working and it was coming a downpour almost. I ended up bumping guard rail causing a few hundred dollars worth of damage to my car
While driving today, it began to rain, my driver side wiper was working, then 3 mins into it being on, it stopped. Car has ~87500K miles. I accessed the wiper arm linkage, and it had the driver arm bushing had worn out.
The windshield defrost does not work like it is supposed too. When I put it on defrost and the heat on full blast, it will only heat the passengers side of the vehicle and not the drivers side of the vehicle which is a huge safety concern. On the driver's side there is cold air coming out of the vents which prevents the drivers side of the windshield to not defrost. When I drive, it only seems to get worst so I pull over and try to scrape the ice off as best as I can so I can properly see. This is a huge concern when it comes to upstate New York winters, especially when we have ice storms which is when I first encountered the issue. It fails to defrost the inside and outside of the windshield on the driver's side. This is a huge safety concern as it impairs visibility.
When the climate control system is placed in defrost mode the air does not blow out the defroster vents and the windshield does not clear. This is a safety hazard especially in Michigan with all the weather changes. There are many reports on line with videos of a gear on the defrost door stripped/broken, these reports go back years to current. Seems GM does not plan to authorize a recall for this safety issue. I checked with local Chevy dealer and Chevy customer service was told there is no recall related to this issue.
- Oxford, MI, USA
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I am writing to request an investigation into Chevrolet Cruze heater blend door actuator failures. The issue is a small plastic gear that strips out and does not allow the blend door to cycle from windshield defrost / dash vents / and floor vents. This is a high safety concern in cold / rainy weather driving due to the vehicle operator is unable to adjust the bled door to defrost the windshield. This in turn allows the windshield to become fogged, (or frosty in extreme cold) which leads to very poor visibility. I have a professional youtube channel that shows the issue in detail the link is https://youtu.be/I5pdaia0P-8 quotes to repair this issue range from $800 to $1500. Being this failure can lead to an accident caused from poor visibility from an obvious design flaw, to cut corners and save money, this needs to be looked at. My video has nearly 11,000 views from people with this problem. Also almost every forum online have people discussing this problem. I believe it is N bad taste for Chevrolet to not yet acknowledge this as a recall.
Excessive condensation inside the car. While running the ac, lots of water coming out of vents and very often it quickly covers the whole windshield to a state where there is 0 visibility. Recurring issue. Major issue. Life threatening condition.
The passenger wiper blade motor broke right after turning the wipers on, and will not move the wiper. The vehicle was stationary when the passenger side stopped working. The driver side wiper randomly stops working in the middle of driving at random times, on city streets, highways, ect.
The windshield wiper linkage failed via a ball joint failure in the wiper mechanism. This caused the driver side wiper to become free moving, staying attached to the car. When it failed, it wound up getting pinned against the driver side door, forcing me to exit the vehicle via the passenger side. This failure occurred when I was driving through western md on interstate 68 near grantsville, md, during a light snow and salting operations were underway. I was using the wipers and washer fluid to keep the windshield clear of salt. After this failure, I used cable ties to tie the loose wiper arm to the attached wiper arm, therefore disabling my wipers until we got to our destination, two hours further down the road. I had to stop every 10-15 minutes to clear the salt off of the windshield. I replaced the part, but have the oem part available for inspection, if requested. I noticed this specific part was recalled on the 2013 Chevrolet equinox.
During the winter the defroster will not clear any of the windows, front and side. Happens when temperature is at 34 degrees and below. Put system in defrost + heat feet front windshield and all side windows fog up. Place in defrost only clears windshield not side total, no clear in back side windows. Have to run fan on almost full when in defrost only. Happens in motion and static. First dealer would not fix, second dealer has been working on it for 4 years
The defrost doesn't work on the drivers side. When I turn the settings to defrost, the face vents turn on full power. Ive tried all of the different settings (face, feet, face and feet, defrost and feet, etc) and the defrost wont work on any of them. This causes my window to fog up and ice over on the drivers side. While im driving! its not only annoying, it's extremely dangerous and unsafe when drivig during the winter months. There is nothing in the vents. I checked. I tried to take pictures to show how I have no visibility. It's alot worse in person.
The contact owns a 2013 Chevrolet Cruze. While driving approximately 75 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be serviced under a safety recall related to the electrical system and the technician stated that the water pump was leaking and needed to be replaced. The vehicle was repaired. The technician also informed the contact that the water pump housing was cracked and needed to be replaced, but was not repaired. When the heater was activated, an odor of antifreeze and fuel emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
After using the air conditioner, even for just a couple minutes, and turning it off, the windows become fogged up and the air is very stuffy and wont go away for at least half an hour with all the windows open and air blowing through the system.
Impaired visibility at night and very unsafe, (seems as though your looking through a half darken shaded windshield) with no artificial lighting (street lights) especially bad on curves and hills. Please see link (you tube) youtu.be/blu0J2bng5O according to the invoice, per the consumer, the headlights seemed low. The dealer adjusted the headlights. Updated 01/23/14
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- Rogers, MN, USA