This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the vehicle serviced for oil change and tire rotation on May 25. A few days later, approximately June 1, I noticed the vehicle was very hard to stop when backing out of my driveway (had to push down very hard on the brakes which did not seem to go to the floor). I also noticed that while I was stopped at red lights or behind other vehicles the car would lunge forward--not enough to hit someone because I noticed it as soon as it happened. About two weeks later I took the car to the dealership, jeff wyler Chevrolet eastgate, and advised them of the problem. Someone test drove the car with me in the passenger seat, and he informed me that he could find nothing wrong with the car. I do not know if he checked anything else while I was in the waiting room. At my request, he provided me with a printout documenting the visit. On July 7, 2013, while my daughter was pulling the vehicle into our garage, the brakes failed and she hit my granddaughter bicycle which, in turn, went through the drywall at the end of the garage. I have four children living at the house including an 8 and 10 year old. There is also a sign on our street indicating a deaf child lives on the street (we have only lived there since Nov. 2012). We are very fortunate that a child has not been injured. There is no way to alert the deaf child that the car is coming their way since they cannot hear the horn.
Best way to describe what happened was when I was sitting at the stop sign behind someone, with foot on the brake pedal, my car went forward about a foot or so, no gas acceleration from myself, I don't know if the gas was auto controlled, but I felt like I wasn't pushing on the brake enough even though I was, I did some investigating and I read online that other people have been having similar issues with their 2013 Chevy Cruze.
- White Oak, PA, USA
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- Amelia, OH, USA