really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
26,827 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Cruze engine problems

engine problem

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2013 Chevrolet Cruze Owner Comments

problem #16

Aug 132016


  • 99,000 miles


This is a recurring issue that has been going on with my car since the lights came on the fist time. The dealership acts as if I don't know what I am talking about. I have wasted so much gas and I Transport children with autism at times in va DC and md. I have consistently complained about the sticking throttle or engine misfire. Please I fear for the safety of my clients and my family.

- Copley, OH, USA

problem #15

Aug 152016


  • 70,000 miles
The contact owns a 2013 Chevrolet Cruze. Upon acceleration, the vehicle hesitated on several occasions. The vehicle was taken to the dealer to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Cottonwood, CA, USA

problem #14

Jul 062016


  • 52,719 miles
The contact owns a 2013 Chevrolet Cruze. While driving 35 mph and accelerating, the tachometer showed that the RPM was red-lined; however, the vehicle failed to respond. The vehicle was not taken to be diagnosed. On several occasions, while stopped at a traffic light with the brake pedal depressed, the vehicle lunged forward. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,719.

- Columbus, OH, USA

problem #13

Jan 032016


  • 42,000 miles


The contact owns a 2013 Chevrolet Cruze. While driving at a high rate of speed, the vehicle lost power. The contact depressed the accelerator pedal, but the vehicle hesitated before accelerating. In addition, while the vehicle was idling, the ABS and multiple warning lights illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000. The VIN was unavailable.

- Omaha, NE, USA

problem #12

Jul 082015


  • 53,000 miles
My vehicle looses power, engine leaks, have a number of different problems with the key in the switch....the vehicle started smoking and caught on fire than looses power all the time. I am afraid to drive this car because I travel with my family I have three children.

- Clarksdale, MS, USA

problem #11

May 102013

Cruze 4-cyl

  • 7,500 miles
The vehicle surges when foot is on the brake & it is becoming a struggle to keep in brake mode. Feels as if car is going to take off. Also, when defrost is on, it will turn itself off with warning flashing 'A/C off due to high engine temp' air conditioning is not even on...the heat is. This is an ongoing issue that GM cannot seem to find what the problem is.

- Farmington, MI, USA

problem #10

Jan 162015

Cruze 4-cyl

  • 27,554 miles


While I was stopped at a traffic light all of a sudden I received the following warnings: Stabilitrac light, service traction control light, the engine light came on and the reduce engine power warning. Even though the warning stated reduce engine power, I couldn't drive the car. I turned the car off twice, still no power when I applied my foot to the gas pedal. I called on-star and had my car towed to the dealership. The throttle body was replaced on my car, which was covered under warranty. I noticed from several complaint sites that the incident with sudden loss or reduced engine power is a common problem with the Cruze. I'm a little afraid to drive my car now for fear that the incident will happen again at a busy intersection. I hope the problem with my car is resolved with the replacement of the throttle body.

- Nottingham , MD, USA

problem #9

Nov 072014


  • 41,300 miles
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving approximately 70 mph, the vehicle speed reduced without warning and the contact was unable to accelerate. The contact pulled over and restarted the vehicle and the failure recurred. The contact stated that she had to reset the computer and was able to accelerate the vehicle. The vehicle was taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 41,300.

- Holt, MI, USA

problem #8

Jul 012014


  • 11,000 miles
While attempting to accelerate from a complete stop or while entering a highway, vehicle pauses and does not want to go and then decides to jolt vehicle and accelerate rapidly. Vehicle was taken to Chevrolet dealer who stated no computer issue was found however they did not test drive it as requested either.

- Red Lion, PA, USA

problem #7

Aug 012013

Cruze 4-cyl

  • 8,500 miles
The vehicle has always and continues to not change gears smoothly. This occurs more at low idle speeds where the car changes from 2nd to 3rd to 4th to 3rd to 4th as if it doesn't know what gear it wants to be in. I have taken the vehicle to the dealer 3 times and they have told me that since there are no lights coming on the dash, there is no fix. I have been told by the service department this is happening in all Chevy's with the 6 speed transmission. This is becoming increasingly dangerous as it is now doing it at all times in all gears. I bought the car new and have not been satisfied since the 2nd month of ownership. If Chevy can't come up with a fix, why not a new computer, isn't customer satisfaction something american car makers should be striving for"?"

- White House, TN, USA

problem #6

Jun 152013


  • 0 miles


My sister and I rental a car it stop on the interstate, we was stuck from 830pm until 530am, no help from budget.

- Desoto, TX, USA

problem #5

Apr 012014


  • 7,000 miles
I was parallel parking my car and when I put it in park I took my foot off the brake and the car made a revving sound and went in reverse. I then hit the brake, and the car lunged forward and made the same noise. It went into the car behind me, and the car in front of me. Finally after that I was able to take the car back out of park to go reverse so that I can get my car away from the car in front of it (that I hit) and then I parked it successfully. Probably the scariest thing that ever happened because I had absolutely no control over my vehicle. When I tell my family/friends about the incident they think I'm a crazy person because the only way I can describe it is by saying it felt like something (such as a ghost lol) took control of my car. I'm not sure if I am going to have to pay for the damage when my lease is up.

- Livingston, NJ, USA

problem #4

Jul 052013

Cruze 4-cyl

  • miles
In April of 2013 my 2013 Chevy Cruze shut off while attempting to drive off from a red light that just turned green, as soon as I stepped on the gas pedal the car just shut off. There were no other vehicles behind me so I immediately tried turning the car on but I had to put it park then start it again and continued en route and did not think anything of it. This happened twice within the next few months. The fourth incident I had a car full of family member and we were getting on the freeway on ramp slowing to come to a stop when the light turned green so as soon as I stepped on the gas pedal the car shut down and I had no control and was almost hit from behind luckily there was no car in the lane over so the truck behind me swerved into the next lane and I once again put the car in park started again and immediately called the dealership and took the vehicle into the dealership. I was told by the service department a few weeks later that they figured the problem was a low octane gas and I just needed to start using chevron only and they would give me $250 in chevron gas cards. I refused to pick up the car because I already only used chevron gas in the vehicle since I purchased it in December 2012 with only 3 miles. After 2 months of arguing back in forth about them not having a fix for the car I returned the rental and purchased a different vehicle elsewhere and filed a complaint with GM which also gave me the run around about the vehicle being fixed when it wasn't ever worked on to this day they have the car and I am now in collections and continuing this headache with GM. They said its not a recall but I have spoken to several other people including the rental company that has had the Chevy Cruze shut off on them as well.

- Las Vegas , NV, USA

problem #3

Aug 122013


  • 4,000 miles
The contact owns a 2013 Chevrolet Cruze. The contact stated while shifting into reverse or drive gear the vehicle accelerated without manual force on four occasions. The contact was able to stop the vehicle. The vehicle was taken to the dealer for diagnostic testing but they were unable to duplicate the problem. The manufacturer was not notified. The approximate failure mileage was 4,000.

- Cincinatti, OH, USA

problem #2

Jun 122013

Cruze 4-cyl

  • 5,000 miles
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving approximately 2 mph, he attempted to park but the vehicle continued to accelerate upon engaging the brake pedal, causing the contact to crash into a parking sign. A police report was filed. There were no personal injuries. The vehicle was towed to an authorized dealer for diagnosis but to no avail. The failure recurred six times. The manufacturer was notified of the failure. The approximate failure mileage was 5,000. Updated 10/17/13

- Monticello, FL, USA

problem #1

Apr 242013


  • 660 miles
After driving this vehicle for 660 miles, I've noticed that there's a grinding or knocking feeling on the accelerator. I first noticed it while pulling it out of my driveway. I felt a knocking on the accelerator. It's not weather sensitive and gives the same feeling regardless of speed. It's no predictable for the knocking feeling I get on the accelerator. I drive on highway for much of my time and notice the feeling similar to my old car when the bearings started to go bad. It seems as though it's coming from the front left side. I have reported this to my dealer and they quickly have looked at it as well as taking it for a drive. After checking the car over nothing has been found to be wrong. It is now documented with the dealer. Currently I have over 1K miles on it and seems to have gotten worse.

- Macedon, NY, USA

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