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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,973 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Cruze miscellaneous problems

miscellaneous problem

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2013 Chevrolet Cruze Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #43

Apr 022020

Cruze

  • 122,000 miles

A D V E R T I S E M E N T S

I left my keys in the ignition one night, went to bed, and woke up to my headlights turning on and off. I thought someone was trying to steal my car, but when I ran outside, the car was literally starting itself, turning itself off, turning back on, and back off. I'm not sure how long it had been doing that, but then I started it up myself, and turned it off, then removed the keys from the ignition. It was in the park position.

- Ceres, VA, USA

problem #42

Mar 102020

Cruze

  • 104,203 miles
First the water pump had to be replaced, then the turbo coils had to be replaced $740, then the surge tank and now they are saying more leaks and wanted to do some test that cost $65. Something is not right, am I the only one this is happening to?

- Brown Summit, NC, USA

problem #41

Jan 232020

Cruze

  • 85,000 miles
The plastic gear that runs the defroster broke and we can't see to drive the vehicle

- Greene, NY, USA

problem #40

Jan 072020

Cruze

  • 100,000 miles

A D V E R T I S E M E N T S

Took car in for overheating after having hi temp worning come on. Checked coolant levels it was low. Deal repared car per recall. Unfortunitly motor was damaged do to over heating. Dealer returned car with bad motor after testing for hidrocarbons. Charged me $800 even with recall parts provided. Car is still undrivable do to waterpump leak. Where do I go from here" lemon law? dealer work not preformed" please advise.

- Sacramento, CA, USA

problem #39

Nov 132019

Cruze

  • 150,000 miles
The oils is leaking is this vehicle.. and how it was explained is that the oil is also leaking into the turbo.. which is causing oil to basically be pushed out instead of air being brought in for the car to go the correct speed and the car is undriveable

- Gainesville, FL, USA

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problem #38

Nov 112019

Cruze

  • 104,000 miles
The car seems to have been affected of one several issues that happened early on in the production with a coolant leak smell problem in the cabin, particularly evident while braking to a stop. The smell seems to be linked to a coolant leak in the heater core or in the connections of the pipes with the exchanger itself. This is dangerous as the fumes are possibly slightly toxic and, moreover, it indicates a leakage in an area after the firewall that can lead to scalding if it gets in contact with a person. Earlier events on the car happened in the initial production of the Cruze and typically quite early in the mileage, but my car showed it now at 105000 miles. An improvement, but evidently not a full fix.

- Mason, OH, USA

problem #37

Sep 012017

Cruze

  • 88,000 miles

A D V E R T I S E M E N T S

Defrost quit working..air blows out of all other vents but not defrost

- St Louis, MO, USA

problem #36

Jul 012019

Cruze

  • 145,000 miles
The locks keep locking & unlocking, sometimes after getting the feeling that the car was bumped, which it wasn't. lately it almost stalls then accelerates too quickly & makes a revving sound. I'm not driving it right now. The bumping & locks on & off happen while driving or while stopped.I can't give a date. It's been happening for couple of months. Thank you

- Longwood, FL, USA

problem #35

Mar 202019

Cruze

  • 86,821 miles
Went out and started car up. Car was shaking and service stabilitrac and service traction control were on the dash screen. This happened back in December as well and then the car eventually stopped working altogether.

- Triangle, VA, USA

problem #34

Feb 082018

Cruze

  • 66,000 miles
My vehicle repeatedly ran hot everytime I would drive it over a mile on the road. My husband changed the thermostat, always made sure it had coolant, checked my hoses, and replaced the water pump. But eventually it blew a head gasket. We noticed it did so when we seen water had mixed into the oil. Supreme Chevrolet replaced the engine at 96,000 miles in November 2016 under warranty. I drove the car about 54,000 miles with the replaced engine and it too started running hot everytime I would drive it about a mile down the road. The dash light would say turn A/C off and idle engine or turn off engine due to high temperature. We changed the radiator, the hoses, the water pump, and the thermostat on the car and it remained running hot with high temperatures until that engine too blew a head gasket.the dealership will not warranty the second engine although it only has 67,000 miles on the new engine. And now I am left with no vehicle and still owe $6700 on the Chevrolet Cruze due to the faulty coolant system.

- Plaquemine, LA, USA

problem #33

Dec 202018

Cruze

  • 61,500 miles

A D V E R T I S E M E N T S

For some reason when I drive my car it starts shaking sometimes it happens when I start driving or when I brake I tried to find the problem and it looks that it is the drive shaft. I though that it is something that only happened to me but I found out that there are more cars involved in that but my Chevy Cruze 2013 looks like it is not not one of those. What can I do about it ?

- Streamwood, IL, USA

problem #32

Jul 102018

Cruze

  • 18,000 miles
The Chevy eco Cruze has been giving me problems from the start. I was driving with the ac on and came to a signal light when the ac shuts of & comes back on. Also at the signal light I thaught I had gotten a tap from the back from another vehicle because the car jerked. Turned out no car behind me but car still jerks forward with foot all the way down on brake pedal. Next if I'm driving and slow down to make, let's say a left hand turn once I make the turn the car is sluggish as if it has trouble picking up speed. Happens all the time from a stopped position or if I slow down it takes for ever to pick up momentum. Making it scarey to merge or just be on the road. Also if I turn the radio up the lights will die or fade so I've replaced the alternator but it still does it. Ive checked connections wires you name it.

- La Quinta, CA, USA

problem #31

Jul 062018

Cruze

  • 65 miles
I started that there was a part they fixed and I don't know what I it is called, but the black cap that is directly behind the area where you put the motor oil is where they said it was opened (it had a bubble or it has small part of the rubble had came up. So put a new one it. Not dealership another well known garage machanic who has been in business over 25 years. I took it took auto advance and the said that they didn't finish sealing the gasket on this area. I don't what's going on with my thermostat either.

- Akron, OH, USA

problem #30

Jul 182018

Cruze

  • 68,000 miles
Tire monitor system, I have had problems with this system ever since I purchased my car. Every attempt to fix it has been unsuccessful. When the dealership resets it, it goes wonky and displays incorrect info about tire pressure and location of tire with that pressure. It recently showed that one of my tires had a no display reading and a "service tire monitor system" alert. And when I took it in for servicing, they told me its not covered by any warrenty (which I have the extended warrenty). This seems to me to be a safety issue as it is apparently important to the system to display it on my servicing screen (and affects my gas mileage that affects my emissions)! so why isn't it covered by the manufactures warrenty" why have it there at all then!"perhaps it is a job security thing just to bring in revenue. Its B***** I think!!!

- Thornton, CO, USA

problem #29

May 012018

Cruze

  • 143,000 miles
The vehicle has been going to anti theft mode and took it in they found coolant reservoir leaking thermostat leaking along with the drive belt has coolant on it causing it to squeak according to Chevrolet car seems like when I'm driving it it feels like its moving fwd on it's on when I have my foot on brake at a complete stop. My car is at 143,000 miles on

- Modesto, CA, USA

problem #28

Feb 012018

Cruze

  • 54,000 miles
While driving in motion going down the highway at 65 mph car lost all power all of sudden, this also happened while sitting at a stop light total loss of power. This is serious it stalls in middle of the road and it may or maynot start back up.

- Bloomington, IN, USA

problem #27

Feb 022018

Cruze

  • Automatic transmission
  • miles
Consumer complaint. Noxious odor from heater. Causes nasal discomfort and coughing forcing manual shutdown of heater. Heater is outgassing a cloyingly sweet smell that is widely discussed in internet forums with no solution.

- Gaithersburg, MD, USA

problem #26

Nov 082017

Cruze

  • 66,000 miles
Radiator leeking fluid car over heating. When cked said the problem was internal. Then I have to pay for everthing that was caused by problem that was not under warranty. They want me 2 pay for hose and other things, almost $200. The problem started after I had an oil change at this location. My heater was not getting hot and when I cked no fluid N radiator. So I called the dealership, they didn't tell me that was not part of 24 points check until today. My complaint is we have 2 pay fohey. Want 2 let U know I will not be there 2morrow morning. Have 2 take my car 2 shop. Depend on how long it take 2 fix. Will get rental, but will not know till they ck it out. Will give U a call when I find out.R everything that was caused by problem. If it is a recall problem everything that it take to repair should be cover. I am an caregive( cna) need my car for work inwhich I have missed 2 days because of this problem then still hqve 2 come out of my pocket. Not sure if this problem have damaged my motor or not.

- Chicago, IL, USA

problem #25

Dec 272017

Cruze

  • 171,000 miles
Chevy Cruze 1.8 liter manual transmission. 2013. Had recall for high temp for catalytic converter. Manufacturer reset computer as recall required. Now, the catalytic converter has stopped working. Engine light on.

- Bowlus, MN, USA

problem #24

Dec 312017

Cruze

  • 107,000 miles
The defrost doesn't work on the drivers side. When I turn the settings to defrost, the face vents turn on full power. Ive tried all of the different settings (face, feet, face and feet, defrost and feet, etc) and the defrost wont work on any of them. This causes my window to fog up and ice over on the drivers side. While im driving! its not only annoying, it's extremely dangerous and unsafe when drivig during the winter months. There is nothing in the vents. I checked. I tried to take pictures to show how I have no visibility. It's alot worse in person.

- Big Lake, MN, USA

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