really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
18,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Cruze engine problems

engine problem

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2014 Chevrolet Cruze Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Mar 042014


  • 5,800 miles


The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at unknown speeds, the check engine warning light suddenly illuminated. The vehicle was taken to the dealer on multiple occasions where the knock sensor and the oxygen sensor were replaced but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 5,800.

- St. Peterburg, FL, USA

problem #6

Dec 192014


  • 22,500 miles
Water pump had to be replaced due to leak, computer reprogramed to fix steering wheel catch, battery terminal cable replaced for unknown reason. All this on a brand new 2014 Cruze. Wtf? not to mention initial drive shaft repairs. Thought this was an american made car with quality american parts, worst first new car buyer experience ever. Make it right GM.

- Deer Park, WA, USA

problem #5

Aug 142014

Cruze 4-cyl

  • 300 miles
I found a white metallic gunk on driveway. I went to investigate for leakage, after dealer had one week ahead appointment available. I found rust on the welds of the muffler, rust on the hanger rods for the muffler, rust on nuts and bolts throughout the under carriage, rust on metal parts of the drive shaft, rust on the back tire trims, rust on the engine block, rust on the suspension, rust on the shocks, and the list goes on, on the many more parts of the under carriage. Not just rust but corrosive rusting, that just didn't start over the last three weeks. Dealer had to fail to put car up on rack upon receiving from Chevrolet, and failed before handing it. This type of rusting happens only after maybe three years or more at least according to people I've shown the photos to, who know cars. Dealership has a GM expert coming in to expect the car. Feel very unsafe driving this car.

- Bloomingdale, NJ, USA

problem #4

Jul 292014


  • 22 miles


After purchasing the 2014 Cruze on July 29, 2014, I drove it to my residence which was for 6 miles and parked in my driveway. I placed the shift level in the park position and set the emergency brake. My grand daughter, age 16, asked if she could test drive the car. After entering the vehicle, she released the emergency brake and attempted to start it. The car would not start and unknown to her while attempting to start, the vehicle slowly went backwards into the street. The shift lever in the vehicle was stuck in park and would not move and it would not start. I called on star and asked them to run a test on the car to see what was wrong with it. The lady came back with no known problems from their test. I asked and she called a tow truck to return the vehicle to the dealer. The Cruze was repaired the next day. The problem was identified with a defective shift cable. The casing around the shift cable at the transmission cracked causing cable not to release leaving transmission in free mode. I was upset and angry with the dealership and GM because the vehicle broke down in the first 6 miles. I then checked for recalls on the vehicle and found GM recall number 14048 and NHTSA recall 14V092, which identified my defect exactly, but did not include my VIN in the recall order. I called GM and expressed my concerns they assigned a case number and a very nice lady called and asked what would make me happy. My main concern was the safety of my family and other people who have bought the Cruze with a defective shift lever cable. Once a part is identified as defective it should no longer be used and it should be replaced on all manufactured vehicles. I was offered a replacement vehicle by the dealership and GM but I declined the offer.

- Warner Robins, GA, USA

problem #3

Jul 252014

Cruze 4-cyl

  • 13,300 miles
Moving with traffic, sneezed and when I opened my yes I couldn't stop in time and rear ended a stopped or slowing down vehicle. I was wearing my seat belt, slammed into the steering wheel, wondered why the air bags didn't deploy. Went to hospital. Bruised from right side of neck down my chest. Faint black yes from hitting steering wheel. Bruises on both knees. I am concerned the air bags failed. Your assistance would be appreciated. Also have pictures of bruising.

- Levittown, PA, USA

problem #2

May 012014

Cruze 4-cyl Diesel

  • 1,500 miles
At the end of December 2013 I purchased a 2014 Chevy Cruze turbo diesel. Shortly after buying this vehicle I discovered there as a problem with the excessive torque and the braking system and hair trigger brake release. When releasing the brake this car would leap forward in an unsafe manner. This would happen when releasing the brake slightly. Releasing the brake a quarter of an inch or less was sufficient. I am not talking about my foot slipping off the brake pedal. The high RPM's and torque is not a good match with this particular automatic transmission. I am sure a standard transmission would be a better match. After my car jumped out into a major street and almost caused an accident I took my vehicle to my local dealership. The dealership examined my car and came up with the bellowing results: Brakes feel normal for vehicle. 4 wheel disc and has electric vacuum pump. No repairs required at this time. Idle normal for present time, ECM will rise idle at certain time like cold start compensate for battery draw of glow plugs?. by the way the above incident occurred when the car was normal operating temperature. As a result I immediately traded this vehicle (1500 miles were on the odometer) for a different brand. It would be nice if your engineers could look into this matter to avoid future incidents with other Chevy cruz owners. I am very concerned over the safety of this vehicle. Thanks

- Jacksonville, FL, USA

problem #1

Dec 042013


  • 500 miles
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving on an incline, the vehicle drifted backwards. Immediately after disengaging the brakes, the vehicle stalled without any warning. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The manufacturer was aware of the failure. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 7,500.

- Cedar Bluff , VA, USA

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