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10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
37,244 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Cruze miscellaneous problems

miscellaneous problem

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2014 Chevrolet Cruze Owner Comments (Page 1 of 5)

problem #82

Feb 042022

Cruze

  • miles

A D V E R T I S E M E N T S

At [XXX] am on [XXX] the alarm sounded on my car that was parked beside my front porch. I was confused ; as I never locked my car and did not understand why my alarm would be going off. I opened the front door and the front of the car and underneath the engine was in flames. It was burning under the hood and burning and sparking behind the passenger side front tire It was very close to my home so I woke my son and we grabbed a few belongings and went out the back door. I was sure the fire would consume my car and our home. I immediately called 911 and the local fire department arrived and put it out but not before the windshield and all the tires exploded. This could have been deadly. There is absolutely no reason for my car to catch on fire. The police dept was notified and they reached out to me asking if I had full coverage insurance on my car that had burned. Unfortunately I did not. The car was paid for and I had liability insurance so I totally lost my car for an unknown reason. I looked for recalls, I called the Chevrolet company and asked if they could do an investigation but no they did not. There are recalls on earlier models of this car for combustion fires but not this model year. I wanted to sue the company as this was very traumatic and if this car had been in the garage it would have been a terrible disaster. I did not have time or money to spend on a lawsuit at the time I am writing this now because this needs to be on a public forum for other owners of this make and model car. I have lost trust in the Chevrolet company and will never ever buy another GM product. Two years later I still have no answers and nobody seemed to care that my car caught on fire for no reason in the early morning hours while we were sleeping during a rainy cold February morning and had not been driven since 9 pm the night before. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Scottsboro , AL, USA

problem #81

Jan 222024

Cruze

  • miles
I don-??t know why my coolant is leaking

- East Meadow , NY, USA

problem #80

Nov 122023

Cruze

  • miles
Front end of vehicle collided with a deer. As a result of the crash, the car caught fire destroying the entire front of the vehicle. I came across an article that somewhat describes the details of my incident. However I was told there was no correlation with the recall from GM below from 2011/2012. Fuel system, gasoline: Storage Tank assembly: Mounting Recall date 2012-06-21 Recall no. 12V289000 GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2. 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED Hide details Recall consequence THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. Recall action GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON, OR ABOUT, JULY 11, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546

- Belleville, MI, USA

problem #79

Oct 142023

Cruze

  • 117,557 miles

A D V E R T I S E M E N T S

I have had my 2014 Chevy Cruze for 2 years now and have kept up with regular maintenance. My vehicle rocks back and forth while on the brakes, there-??s an constant issue with the traction control system, my automatic lights don-??t work (I have to many turn on the light in order for the brake lights to turn on), the vehicle shakes side to side when braked, and so much more. When I take the vehicle to be looked at every mechanic and shop tells me there-??s nothing wrong or they don-??t know.

- Milwaukee, WI, USA

problem #78

Aug 062023

Cruze

  • miles
Leaking 90% of my coolant within a 60 sec time period

- Eastover, NC, USA

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problem #77

Apr 262023

Cruze

  • miles
Issue 1: Service stabilitrak and flashing check engine light, has been repaired multiple times. Loss of power and shaking while driving. Replaced ignition coil pack and spark plugs. Check engine code misfire. Issue 2: Thermostat sensor, check engine light, display on dash says AC off due to high engine temp, radiator fan constantly running, engine temp gauge stuck on cold. Thermostat has been replaced multiple times

- Lorain, OH, USA

problem #76

Apr 152023

Cruze

  • miles

A D V E R T I S E M E N T S

I was going down road and car shut off and immediately came back on and down road it did it again and all dash lights and interior light came on and had to restart car and dash said service sterilitrak soon

- North Vernon, IN, USA

problem #75

Mar 112015

Cruze

  • miles
Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.

- Los Angeles, CA, USA

problem #73

Sep 122022

Cruze

  • miles
My front catalytic convertor has gone out at 160,000 miles heard it could possibly be die to ECM?

- Livingston, CA, USA

problem #72

Nov 032022

Cruze

  • miles

A D V E R T I S E M E N T S

my headgasket blow due to excessive overheating or other problems i-€™m not 100 percent sure. i-€™m not sure if my vehicle is available for inspection upon request. my head gasket blown on the highway, this is very unsafe due to cars around me going excessive speeds. chevrolet recalled some 2013/2014 cruze models due too problems with the head gasket. it-€™s UNKNOWN if my vehicle has been inspected by the manufacturer, police, insurance representatives or others. right before my head gasket blown my engine light cut on.

- Baltimore , MD, USA

problem #71

Sep 232022

Cruze

  • miles
My vehicle has under 80,000 miles and the catalytic converter is already bad. Its causing engine issues and the vehicle to jerk forward when stopped.

- Honolulu , HI, USA

problem #70

Jun 082022

Cruze

  • miles
Failed catalyst converter due to hot exhaust overload.. cracked ceramic lining in catalyst.

- Stockton, CA, USA

problem #69

Mar 092022

Cruze

  • miles
When parked and left to idle after driving for a while, the traction light comes on and the dash displays service StabiliTrak and traction control. After this happens the car seems to lose power and sometimes feels as if the breaks are catching and letting go.

- Langston, AL, USA

problem #68

Feb 212022

Cruze

  • miles
In the steering column it-€™s really hot where you connect to make a call and where you turn on cruse control. This part of the steering column should not be hot.

- Statesville , NC, USA

problem #67

Dec 012021

Cruze

  • miles
The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300 as the entire dash needs to come out. Please address this safety concern.

- Knoxville, IA, USA

problem #66

Jan 032022

Cruze

  • miles
Coolant system constantly leaking on thermostat housing, water pump and hoses. I-€™ve had it repaired 4 times!!

- Cocoa, FL, USA

problem #65

Aug 172021

Cruze

  • miles
When the car is stopped, the brakes and in Drive or Reverse, the engine jumps-hiccup. The car move slightly forward every time. It has no check-engine light or code. The mechanics all said it could be a manufacturer defect. It happens mostly in the morning. Most of the time it works properly. The car has 45,000 miles. Also the belt tensioner has been raplaced two times in a month, Is still giving issues.

- Orocovis, PR, USA

problem #64

Aug 182021

Cruze

  • miles
My radio was getting hot all the time I had a touch screen the dash would get hot and the glove box on top got hot. The sides of consoles would get hot to. I think my car had no engine shield it only happen when my car was running other ppl with 2014 cruzes say the samething.

- Iraquois, SD, USA

problem #63

Jan 092020

Cruze

  • miles
My engine light came on and I took it to two different local mechanics and both confirmed the issue was the catalyst converter. One informed there was a recall and after some research found it was true. I called my dealership and they told me it was vin specific and that mine was not pulling up any recalls. I search on this website and indeed no recalls. This issue started at around 50k miles and they did not want to take any responsibility. It is what it is but I plan to drive the car like that as long as I can.

- Houston, TX, USA

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