The contact owns a 2014 Chevrolet Cruze. The contact stated that the windshield was covered with ice. When the defroster was activated, cold air came through the air vents and the ice was not melting. The vehicle was taken to the dealer (major world Chevrolet, 43-40 northern blvd, long island city, NY 11101) where it was diagnosed that the engine block power cord was damaged. The vehicle was repaired per NHTSA campaign number: 14V417000 (equipment) in January of 2018. The contact stated that the failure recurred. The manufacturer was notified. The dealer was not notified. The vehicle was not repaired. The approximate failure mileage was 15,659.

- Brooklyn, NY, USA

Windows steam and fog frequently and the fan does not clear all windows. Windshield center will only defrost when on low speed. It will not maintain a clear view unless on high speed and then sometimes the lower corners of the windshield stay steamed or fogged..

- San Leandro, CA, USA

The front windshield fogs up or gets a film on it making it a safety hazard because at night when lights are coming towards you it is impossible to see out the windshield. The side windows in extreme cold also freeze on the inside and do not thaw until after the car has sat. It is hard to say if this is a film or fogged because it happens when the defrosters are on. I clean the windows but it keeps happening.

- New Lenox, IL, USA

3rd time since purchasing in March 2014 that heater and or air conditioning has stopped working. Was told first 2 times that it was the motor and sensor, those were replaced now while making yet another road trip 4 hours from our home with our child the heat went out. Heater will not blow warm air or any air for that matter and defrosted will not work resulting in us stopping every few miles to manually wipe the windshield down.

- New Albany , IN, USA