This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On [XXX], I purchased a used car from Marietta Auto Sales(2015 Chevy Cruze), through sales agent Alexis Wiley, I test drove the car and everything seemed fine, so I continued with the purchase, later that same day I had a diagnostic done on the car(AutoZone),the fix finder read Check Engine(pass),ABS(pass),Emissions ready(no),Service Interval(pass), I attempted to contact Agent Alexis Wiley immediately, to no avail as it was later in the day, the very next day after the purchase the check engine light came on, I was able to get in touch Agent Alexis Wiley that day and she assured me she would help me address the matter, she did not, there were a mixture phone calls and text between her and I, I made several calls and left several messages and was told someone would get back to me, they never did. On 11-23-2024 I drove to the establishment to show them the many diagnostic reports showing that the car they sold me was defective, additionally I performed an on the spot diagnostics with my (INNOVA SD35 scan tool), also in front of service manager (Paul),he would not reveal his sir name to me, I showed how the diagnostic revealed that for some reason the, Fuel System monitor, Oxygen sensor monitor, as well as the Oxygen Sensor Heater Monitors, have all been disabled, to know avail, the establishment continued defend the sell of this defective vehicle. I've spent thousands of dollars attempting to repair the vehicle to no avail. As I Traded my vehicle to this same establishment at the time of the sale, I am forced to commute in a vehicle that has cut off no less than three times while waiting at a red light, each time I put fuel in the vehicle it struggles to start back up. I've filed complaints against this establishment with the, (BBB),(Capitol One Auto Finance),all to no avail, and most recently with the (CFPB-),which is currently open. This establishment withheld things about this vehicle that should have been made known to me as a consumer. My safety is at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.
- Bickmore, WV, USA
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Reduced engine power & service stabilitrek. Service Engine light came on, and I had reduced power on the highway in the fast/passing lane with people behind me, this issue caused my car to suddenly slow down about 30mph, causing cars behind me to slam on their brakes and cut in front of other cars to the slow lane to avoid rear ending
On many occasions the car would be at a stop and start shaking violently, then it would stall out no matter where I was. The engine light came on so I went to see what it was, at first I thought it was the air filter, changed that, then it was the mass airflow sensor changed that then it started doing it again, then it was the O2 sensor and it worked for a day or 2. Now if the AC is on it shakes violently again and if I am at a stop it still will stall out.
Check engine light came on with radiator emblem showing with message Engine Hot AC Off. Towed to Orr Chevrolet, said it was water outlet bad. Paid $460 to repair. I think 2015 cruze should b covered under January 2015 Special Coverage, since water outlet falls under engine coolant leak pertaining to water pump Special Coverage.
The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph. It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ECM issue and it has to be repaired at the dealership
My car has been shaking, low idle, when at a stop light I have to put it in neutral and push gas pedal to keep it from staling. When light turns green it won't go even though I am pushing the gas pedal. I'm to scared to drive it anymore. I have had to get it fixed too many times to count.
Had to replace the catalytic converter and my engine light came back on and it's showing that that is still an issue. A mechanic told me this has been a common issue with other Chevy Cruze.
Purchased this vehicle in 2017. Since then, I have had nothing but problems with it. I have needed to replace the radiator, fan, coolant system, and turbo. Now, there is an oil leak in the engine. This car is truly a lemon. I purchased the Chevy Cruze based on its reputation. I am beyond disappointed and will not be purchasing a Chevy vehicle in the future.
The car shakes and turns off while driving the transmission stalls when you drive the power steering locks and when you brake the car shakes like crazy and the RPM is down to 2-3 I was with my new born baby while the car shut off in the middle of an interstate and we almost got hit by a semi and the dealership refused our buisness
My driver's side window has been serviced twice for being stuck. Either it won't roll back up or it won't roll down. I have my car serviced by a Chevy dealer. The window is currently stuck all the way down. This would be the third time that thos has occured. It is only affecting my driver window. All other windows open and close without and issues.
Driving to work car overheated all antifreeze was gone.got a new hose put on still smelling antifreeze then PCV went out why haven't they did a recall on this dangerous car.trraveling nover bridge car started slowing down wouldn't pick up speed.each time stop it didn't want to go sputterin found out PCV is bad went to look up everyone is having the same problem and theres no recall why
I was having issues with interior fogging of my window and noticed water drips on the inside of my windshield during dry weather and took it to the dealer. Although they could not find a leak they replaced the seal. That lasted a while (spring and summer) then it returned again and I getting the same issues. I will be driving and the inside of the windows fog then freeze. This is when the interior of the car is warm.
Terrible smell making it impossible to drive my vehicle. When I drive the vehicle my eyes water. There is no heat or air on but hot air is coming into the cab.there is a really bad smell in the cab after a dealership already replaced the catalytic converter less than four months ago. There have been extensive problems with this vehicle time and time again like stalling on the freeway with no warning signs, belts repairs, exhaust problems, etc. I have not even owned this vehicle for three years,
A D V E R T I S E M E N T S
- Alpharetta, GA, USA