The contact owns a 2018 Chevrolet Cruze. The contact stated while driving 25-30 MPH, the vehicle felt imbalanced and was shuddering. Additionally, the engine emitted abnormal knocking sounds. The check engine warning light was illuminated. The contact then parked the vehicle a block away from his residence. The contact who is a certified independent mechanic, diagnosed that the fuel injectors had failed. The contact also diagnosed that the fuel injector had melted and fused into the number one cylinder, causing the engine to misfire. The contact replaced the fuel injectors, the spark plugs, the fuel line, the fuel harness, and the vehicle software were flushed. However, the failure reoccurred. Upon further investigation, the contact became aware that the engine inside the vehicle was not the appropriate engine as it was 1.5 liter and its specifications indicated that it was an engine specifically designed for a Chevrolet Malibu while the vehicle was a Chevrolet Cruze. However, the original owner of the vehicle, who was the contact's neighbor, had never replaced the engine. The contact then determined that the failure was associated to NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine). The contact notified the dealer where the vehicle was originally purchased and informed them that the engine installed was not the appropriate engine. The dealer disregarded the information and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

- Laguna Vista, TX, USA

My son bought his car not even happen in a month he hit a deer he said it felt weird like the braking system went weird not even thinking it went to an auto body shop and my father told me to look up recalls and it will not let me look it up it's in the VIN isn't recognized by GMC so I'm curious on what's going on with his car if there was any recalls or if it was mechanical issue I'd like paul to the side brakes for a weird it was in wayne county Ohio on route 585 at the end of October 2020

- Doylestown, OH, USA

The contact owns a 2018 Chevrolet Cruze. When the contact attempted to lock the vehicle, she was still able to lift the trunk of the vehicle. The vehicle was taken to sapaugh motors (located at 1435 mcnutt St, herculaneum, mo 63048, 636-334-9048), but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 40,000. The VIN was unknown.

- Festus, MO, USA

While driving on the interstate at 60mph, without warning the engine turned off. The dash went completely dark. No power, no steering. Drifted to shoulder. Put in park, turned key to off then on. Vehicle started. (no warning or service codes) replicated again about 10 mins later. On city street traveling 35 mph without warning dash went dark and car shut off. Same procedure to start. (no warning or service codes) unknown what caused massive failure. No indicators.

- Pittsford, NY, USA