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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
19,150 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Chevrolet Cruze fuel system problems

fuel system problem

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2018 Chevrolet Cruze Owner Comments

problem #2

Oct 212020

Cruze

  • 37,000 miles

A D V E R T I S E M E N T S

Engine unexpectedly stalled when braking for neighborhood stop sign. Lost power steering and engine power but did not lose power to gauges or accessories. No check engine light or other warning lights or messages on dash. Put car in park and restarted engine. Normal start. Turned onto major city street and drove half mile. Started braking for traffic light but didn't come to full stop because light turned green. Engine stalled again. Same exact thing and again no warning lights on dash. Felt like a sitting duck and very scared of getting rear-ended. Luckily no one was behind me. Turned on emergency flashers, put in park, and restarted engine. Again started normally. Remained in right lane and was very fortunate that I worked just down the street and didn't have to make any additional stops along the way. Parked car and refused to drive it home that night because I felt the vehicle was unsafe to drive. Had car towed to dealership the next morning. When I tried to start vehicle to move it into a towing position, the engine tried to start but stalled within a few seconds. Occurred 4 times in a row. Still no warning lights on dash. Unable to accompany tow company to dealership due to covid restrictions, but called dealership and told them what had happened. They diagnosed it as a failed fuel pump. They still have the car (4 business days later). The car only has 37,000 miles on it (very low mileage to have a failed fuel pump). I never let it go below 25% full tank. It's a diesel, so I can't control fuel quality. This is the third time I've had a fuel system issue with this car in the two years that I've owned it (bought new) - very inconvenient. Other two times were also failed fuel pump or filter, but with corresponding check engine lights and/or symptoms. This time was without warning and made me feel very unsafe. I really love this car, but am now scared to drive it.

- Reedley, CA, USA

problem #1

Aug 052018

Cruze

  • 1,300 miles
While driving my 2018 Chevy Cruze the oil light came on, the engine locked up, and the vehicle caught fire. The dealership said that it was due to a fuel line spraying fuel on the engine.

- Boomer, WV, USA

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