This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed that after a large thunderstorm that had a large amount of water pouring down, my car had a inch of water on the back floor in front of 2nd row. The seats were not wet and only the floor in back was wet and was seeping towards front. This meant that my windows were not open because my seats where not wet. I went to dealership and they would not do anything for me as they said it had to be my fault. Well a year later they finally agreed mold was growing and something was wrong. They stripped my car down to the metal and found water sitting all over in any nook and cranny that was in the frame. They believe anytime I went through a car wash or it rained on my car, I was getting water inside. Service advisement number 08-08-57-001A states that they may have not sealed up to 15 points on the Equinox between 2005-2009. The dealership did not even know about this advisement as I had to read through some blogs to find it and it was the real deal. I had over 4 inches of water sitting in my spare tire wheel well.
Right after purchasing this vehicle I noticed after running the air conditioner that a moldy musty smell came from the car. My husband changed the cabin air filter, that only helped for just a few weeks. I had my service department check it out. They told me the condenser need a foam spray to kill the bacteria at my cost. I purchased the extended warranty on this vehicle but that would not cover the cost of the fix. I am very disappointed with this vehicle. I am also concerned that we are breathing all this contaminated air.
- Brandenburg, KY, USA
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- Chanhassen, MN, USA