This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our service airbags light came on. We were told by our local Chevrolet dealer that this could disable airbags. Unfortunately there was a 2 week backorder for new switch. We could not use the vehicle for 2 weeks, rented another vehicle and then spent $750 to repair the switch. Of note, this is the same part that has been recalled with the near identical sister vehicle, the Chevrolet traverse. I suspect the same problem and GM may need to consider recalls for the Equinox as well. They are near identical vehicles, dashes, controls, etc.
Expressing concern over the safety devices in his 2010 Chevrolet Equinox, the air bag system; the vehicle was taken in for repair six times and has not been fixed and the air bag message continues to come on; he believes this is a safety defect. The dealer replaced the tensioner kit on the driver's seat belt. However, the problem continued.
The contact owns a 2010 Chevrolet Equinox. The contact stated that while traveling 15 mph, another driver crashed into the front driver's side corner of the vehicle. The collision caused the contact to then crash into a utility pole. The air bags failed to deploy. The police arrived and a report was filed. The contacts insurance company inspected the vehicle and advised the contact that the air bags should have deployed upon impact. The contact sustained a fractured rib and injury to the head. The vehicle was destroyed. The failure and the current mileage was 42,000.
Approx 6 weeks after purchasing my car - new the air bag service warning light came on, brought the car in for service - replaced the air bag harness. About 6- 8 months later air bag service lights came on again, plus the traction control alarm. Called in for service replaced the air bag harness again- called about service, than the problem went away. About 6- 8 months later this happened again on a long trip (600 miles), came home nothing. In Oct 2012 the problem occurred again replaced the air bag harness again, all out of my pocket - not covered under extended warranty. Lasted about 6 weeks, all alarms warning going off, air bag, traction, and now the tire pressure was off, and oil light warning. Took car back to original dealer, stated entire air bag needs to be replaced, can't find a reason for the traction? I don't feel safe in this car. It has been 4 weeks since my car was at the dealer, no alarms until yesterday, now the air bag alarm is going off every 2.5 minutes, very annoying if you are in the car traveling for more than 15 minutes. I asked the dealer to make me an offer on this lemon of a car. There is something wrong with the electronics on this car.
- Mascoutah , IL, USA
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The service air bag light came on. It appears the sensor under the front passenger seat is defective and there is a recall from May 30, 2012 affecting only 437 vehicles from model year 2007!: NHTSA campaign id number: 07V344000. This is a common problem for more recent GM vehicles.
The contact owns a 2010 Chevrolet Equinox. The contact stated that while starting the vehicle the air bag warning light illuminated. The vehicle was taken to the dealer who confirmed that there was environmental corrosion inside the vehicle which caused the connectors to the air bag to fail. The vehicle was not repaired. The manufacturer was contacted. The failure and current mileage was 83,000. Updated 10/18/12 the consumer stated the vehicle was repaired. The old connection did not have a seal which caused the failure. Updated 10/26/2012
As I approached an intersection, I hit the rear end of a Ford 150 pick up truck that was in the intersection waiting to make a left turn. My approx speed was 15 miles per hour. I had my seatbelt on, I was taken by ambulance to the hospital - my evaluation revealed sprain/strain to my neck, fractured right ankle, and chest wall discomfort related to the seat belt. The car was totaled --- the airbag did not deploy.
2010 Chevrolet Equinox lt w/ 2lt package 40K miles - air bag sensor failure/warning light on. Sensor failure due to use of electronic devices(cell phone, gps, laptop, or anything that can interfere with airway frequency waves) in vehicle. Issue occurs on occasion when using cell phone in car. Chevrolet dealership reset the sensors.
"service air bag" light has come on, and the warning chime goes off every 20 seconds. First incident occurred about 2 months after taking delivery of the new 2010 Equinox. Oakland, ca Chevy dealer informed us that with this light on, there is no airbag protection. The dealership replaced a "faulty module". about one month later, the same problem occurs. I try calling the oakland dealership to bring the car in, and no answer. After 2 weeks of calling, I stop by dealership and it's closed. I take the car to the novato dealership (40 miles away), they acknowledge there is a problem, but cannot provide a loaner car because they do not know it will take longer than 6 hours to fix. I have no way of getting home. So I drive the car home (with no airbags). I hear the oakland dealership is opening under new owner, so I will take car back to them when they open. I drive this car as little as possible because of the problem.
Air bag light on the driver's instrumentation illuminates when temperatures drop below mid-20's. this has happened beginning in late November or early December 2010. The date below (Jan. 23, 2011) is today's date, since it happened again this morning. I have taken it to the dealer, which says only that there was a code but no indication as to what is wrong. Dealer reset code. Also contacted onstar when it occurred and received a code back (B0023). Dealer verified that they pulled the same code. We purchased the car in November 2009, but had no problems the first winter. We are now in the second winter, when the problem showed up. It doesn't matter if someone is sitting in passenger seat or not, and it doesn't matter if we are driving or parked (it actually comes on when we start the car in very cold weather, so the car is not moving at this point). But the air bag light does illuminate (almost a guarantee) when the temperature drops below 25 degrees. After driving several miles or several minutes, the light goes out. I suspect (and the dealer concurs) that it may be wire harness or sensor contacts that are separating in extreme cold (due to metallic contraction). Dealer said the fact that the light comes on should be no problem if it goes off after a while. I challenged him on it and added, "yes, as long as the vehicle is not involved in an accident during that time, " at which statement dealer service man hem-hawed around. I think this is an issue.
The contact owns a 2010 Chevrolet Equinox. The contact was charging a cellular phone when the air bag warning light illuminated. The failure would recur whenever charging a cellular phone. The dealer advised that placing the cell phone on the passenger seat would interfere with the air bag system and that the vehicle was operating as normal. The contact was advised not to place any electronic devices on the front passenger seat. The vehicle was not repaired. The failure and current mileages were 1,900.
The contact owns a 2010 Chevrolet Equinox equipped with onstar remote diagnostic system capability. While driving 45 mph, the air bag warning light illuminated on the dashboard. Onstar was contacted and performed a diagnostic. They advised that the air bag was not functioning. The dealer repaired and re-routed the side impact wires under the driver's seat. The failure persisted and the vehicle was taken back to the dealer. The dealer cleared the failure codes and advised the failure was intermittent and they could not provide a remedy to correct it. There were no further repairs to the vehicle. The failure mileage was 13,376 and the current mileage was 13,739.
The contact owns a 2010 Chevrolet Equinox. While driving approximately 45 mph, the airbag warning light appeared on the dashboard. The vehicle has not been diagnosed by the dealership. There were no prior warnings. The current and failure mileages were 12300.
My 2010 Chevy Equinox ls steering wheel locks up while driving. The electrical also seems to have an issue where the radio will start flashing and the air bag warning keeps coming on even after they have stated all of the issues have been fixed and parts have been replaced. This car has been in the shop more than I have owned it. I am scared for my families safety.
A D V E R T I S E M E N T S
- Fairfield, CT, USA