This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car has began using ridiculous amounts of oil, I have to put a quart of oil in every couple of weeks, the other issue is the transmission has started having issues it literally just passed the 100K mileage mark and this started, as if it was timed by the warranty, I see tons of people with this issue
My vehicle is experiencing the problem listed in a recall that was issued on 9/13/11. The bulletin number is 11195B. In speaking to my local dealership, they tell me my vehicle was not included in the recall. I'm writing to see if this was an oversight or if any other owners of the vehicles listed in this recall have indicated they're having similar problems.
I own 2011 Chevy Equinox. Only has 80,000 miles. First occurrence started as I was driving on the freeway and the vehicle stalled on me couple of times as I was driving or at stop sign. Malfunction engine sensor light turned on. Took it to two different people to look at it for an estimate, since taking it to the dealership will cost an arm and a leg, both said timing chain problem and I would need to get a new motor! also excessive oil consumption yet no sensor turns on. Checked to see if there were any recalls but only see hundreds of complaints with the same problem!
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle would not start and an abnormal clicking noise was heard. In addition, the check engine indicator illuminated. The vehicle was taken to 1ownercar (410 w oak ln, glenolden, pa 19036, (610) 915-3417) where it was diagnosed that the battery was dead. The contact mentioned that the alternator, starter, and battery were replaced, but the failure recurred and could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not provided. The failure mileage was 97,000.
PCV system freezes causing the low power mode (limp mode) and check engine light to come on. Its a known issue, and GM covered it on a few cars. Next time I may be in heavy traffic.
- Alton, IL, USA
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Sitting idle at stop light, engined revved up, turned into parking lot, lost reverse. Pushed out of parking space, able to drive forward, but at low mph, began knocking and rattling, loss of power. Pulled into 2nd parking lot, turned car off. Waited 20 min, able to shift to reverse and drive about 10 min. Sitting idle once again, rpms revved up again, loss of power. Drove very slow until at a safe location, transmission light finally came on. Began online research to land here. Called mechanic friend, said known fact with 3-5-R wave plate failure 103,000 miles. Bought new Dec 2010
Transmission failed at 50,000 miles. I was driving 25 mph down a city street. Of course, I'm out of warranty because of years, and, GM will not consider giving any assistance, even though this is a common problem with the 2011 equinoxes. An employee at a local dealership said the transmission in the Equinox like mine is garbage. I purchased the car new in March, 2011, and in February 2015 at 26,000 the A/C compressor went out, and I had to pay for that repair.
I've had this vehicle for 10 months and it's been in the shop more than anything. It's already on its second engine and that was September 14th, now October 23rd it is now needing a transmission. This doesn't include the unbelievable amount of oil changes and tune ups. I've stalled in reverse and drive. The car died out while driving and is extremely loud at times. All I have for documents are my receipts. I'm disabled with children and when I thought we were buying a car we bought a lot of problems instead. Constantly trying to still find rides to dr appts and such. I'm very disappointed that a recall hasn't been done yet, after the all the complaints on said vehicle.
I was driving my 2011 Chevy Equinox I just purchased Aug 5,2018 while driving the engine light came on I went to turn in the parking lot at the vehicle just completely shut down I had try coasting into a space. Vehicle was towed to a service center only to learn this is a known issue with G mm C/Chevrolet. Unfortunately GMC is turning a deaf ear to this very dangerous situation. I had just gotten off a major interstate I could have been killed and gma is clearly aware of this problem and refusing to do a recall I'm praying noone gets killed before their hand is forced to make their product safe for the consumer.
While driving car trembled a little a minute or so before it seemingly lost power, no accelerstion, steering wheel locked. Lights remained on dash but no power. No warning lights. Nothing. Thankfully was able to safely stop near side of the road and turned thebkey and car started like nothing happened. Thankful I was exiting a parking lot, and wasnt on the highway like I was just a few hours prior. I couldve been killed
I have a 2011 Chevy Equinox that just randomly had the transmission go out in it. I had taken it to a dealership not even 2 weeks ago and they were supposed to do a full vehicle fluid top off and full oil change. Never have I had any issues with my vehicle prior to this and it only has 90K miles on it.
Vehicle has been meticulously maintained. Engine started to stall while driving, then would not start. Warning lights did not appear until after the vehicle would not start. Said engine underpowered. Had it towed to mechanic, who found there was no oil in the engine, even though no lights came on and we checked the oil 3 days earlier. Had the car towed to the dealer. The dealer said the engine needed to be replaced, but repairs should be covered under a special coverage warranty issued by GM. GM denied coverage with no explanation sent to me. I called customer service to file an appeal, and was given a file number and told someone would contact me within 2 business days. Despite almost daily follow up calls by me for a month no one has called me back. Each time I am told it the case is being handled by a senior advisor and that the operator was not able to contact them and they would call me back. I asked for the case to be escalated to a supervisor, and after 4 times was told it had been, but when I called back to see why no one had called me back was told that the senior advisor was still assigned to the case. This is a very serious safety issue, with the engine stalling while still in motion, with no warning, and is caused by a known manufacturer's defect and should be part of a recall, not "special coverage".
Recall on the front seat there's a recall in the engine area electrical surges there's a recalled beginning of the cranking up part of the car there are more recalls but I am not for sure of the rest
Today I added my name to the class action lawsuit, case no. 3:17-cv-5337 that was filed on 9/14/17 in the northern district of California against GM regarding my 2011 Chevrolet Equinox. If you're affected, add your name as well as file a complaint with the federal trade commission. Feb2017, I purchased said auto with 69,684 miles in good condition. On my way to work while at a red light the SUV shut off without warning. Being unable to restart the SUV, it was towed on May 25, 2018 to my mechanic (cb island, 589 union ave, westbury, NY) to find that there were damaged valves, a broken timing chain, and a blown engine at 93,675 miles. This mileage is well under GM's special coverage adjustment mileage of 120K. The cause of the damage to the motor was lack of oil in the engine. Being diligent in getting oil changes, there was no indication that the oil was low in the car. GM refused to honor the warranty though they knew of the defect on these engines. There are many almost identical mechanical issues over multiple years for the Chevy Equinox. This is not just a few of us that have experienced this engine failure, but enough to have a class action initiated. Having a $16K loan remaining, I have no other choice but to repair the engine. The government (which was assisted GM out of bankruptcy) needs to hold GM accountable by forcing them to take action by recalling all affected models, and to reimburse those who have already made the repairs in addition to having GM inspect the repaired engines to ensure no future problems to pre-empt the fatalities that will eventually begin to add up.
Car stalled out while stopped at a stop light. Was able to restart and drive home. Was scheduled for an oil change the next day, went to drive the car and made it three houses down before it stalled out while driving. Engine light came on and would not start back up. Had it towed to a repair shop and they said it jumped time, and the timing chain broke and made a mess of the engine. Engine needs to be replaced. Failed at 73K miles. Bought the car certified used at 36K two years ago and have had it serviced regularly. Don't have money for repairs and Chevy dealer won't fix....
2011 Equinox 2lt fwd with less than 70,000 miles needs an entire new transmission. No hard driving. No towing. Regular use to and from work. City and highway driving only. One morning simply refused to go into drive, even though reverse works fine. Absolutely ridiculous. Cannot be an isolated incident.
A D V E R T I S E M E N T S
- Tulsa, OK, USA