This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Excessive oil consumption, manufacturer won't honor warranty because it expired 4 months ago, despite mileage being half to requirement. We were not notified of the warranty or it's expiration.
This special coverage, bulletin #14882 is exactly what's going on with my vehicle and I am under the 10-year, 120K time frame. Yet apparently my VIN doesn't match up so I don't get coverage. Https://GM.oemdtc.com/1899/special-coverage-adjustment-plugged-PCV-orifice-in-intake-manifold-2010-2014-Buick-Chevrolet-GMC I was sold this vehicle in August of 2016. I complained about excessive oil use via email and my complaint was never addressed. Bulletin 12585C was released between January and March of 2016, so jeff belzer Chevrolet of lakeville, mn sold me this vehicle with the piston issue instead of covering them. Now that I've learned about special coverages, I am outside of the time frame for coverage and I feel slighted and cheated. This is a faulty design and instead of Chevrolet holding a semi-decent standard, I am left with the bill. Https://GM.oemdtc.com/3953/excessive-engine-oil-consumption-2011-Chevrolet-Equinox-GMC-terrain
I bought this vehicle on 11/16/2015 and I start having problems in June/2016 got it fix, then the transmission broke and I had it replaced, I already spend like $5000 dollars now it's the engine it will cost close to 7.000.00 to fix it now, I still owe 1.500.00 just do the math, I was told that those vehicles came out with many imperfections I just feel that there should be a recall I have no money to fix it and even if I do will it worth it? the very first it broke I was on traveling to New Mexico, the transmission broke here in town hwy 60 and the engine here in town as well.
Vehicle leaking excessive amount of oil. Bulletin number 14882 doesn't cover my vehicle even though it is the identical problem as what was described in the bulletin.
- Alliance, OH, USA
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I own 2011 Chevy Equinox. Only has 80,000 miles. First occurrence started as I was driving on the freeway and the vehicle stalled on me couple of times as I was driving or at stop sign. Malfunction engine sensor light turned on. Took it to two different people to look at it for an estimate, since taking it to the dealership will cost an arm and a leg, both said timing chain problem and I would need to get a new motor! also excessive oil consumption yet no sensor turns on. Checked to see if there were any recalls but only see hundreds of complaints with the same problem!
Error code P010 camshaft position actuator solenoid. Rough idle, dies in stop and go traffic.or when stopped at a stop sign and turning. There was a recall for this issue on cars built in different factories, they refuse to repair mine because it wasnt made in one of those factories. Have had the same issue since vehicle was 3 months old. Chevy dealer told me they couldn't find any issues
The engine is a 2.4L ecotec engine which I've had to have the exhaust manifold repaired twice in basically two years but if you look on-line, this is a very common occurrence with this engine model. It starts off as a check engine fault code, related to exhaust or crankshaft position sensor but the issue tends to be a cracked exhaust manifold. While researching the issue on-line, I see numerous instances of this ecotec 2.4L engine having this issue-and on different GM models of cars.
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle would not start and an abnormal clicking noise was heard. In addition, the check engine indicator illuminated. The vehicle was taken to 1ownercar (410 w oak ln, glenolden, pa 19036, (610) 915-3417) where it was diagnosed that the battery was dead. The contact mentioned that the alternator, starter, and battery were replaced, but the failure recurred and could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not provided. The failure mileage was 97,000.
PCV system freezes causing the low power mode (limp mode) and check engine light to come on. Its a known issue, and GM covered it on a few cars. Next time I may be in heavy traffic.
The contact owns a 2011 Chevrolet Equinox. While driving 5 mph from a stop sign, the vehicle stalled and the check engine indicator flashed. The vehicle was taken to kent Chevrolet Cadillac (1413 hwy 62 E, mountain home, ar 72653, (870) 495-2605) where it was diagnosed that the camshaft actuator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 173,000.
Windshield wiper motor link breaks whenever I use my wipers and then I need to replace. Has happened multiple times. Excessive oil consumption. Oil is empty after no more then 2000 miles. Need to add 4 quarts to refill. No leaks.
The contact owns a 2011 Chevrolet Equinox. While driving 15 mph, the vehicle shook and an engine power reduced warning indicator illuminated. The engine seized. The vehicle was taken to an independent mechanic who diagnosed that the engine failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2011 Chevrolet Equinox. While driving at unknown speeds, the contact heard an abnormal ticking noise. In addition, the vehicle was using three to four quarts of oil per month. There were no warning indicators illuminated. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 118,394.
Driving down the highway going about 70 miles per hour over a bridge. My vehicle started loosing power. About 2 miles after the bridge the engine light came on and the engine shut off. Never came back on.I was towed to a shop where the diagnosis was engine code P228D, previous to that in January of this year another engine code P0302 was captured and in July of this year yet another engine code P0420 captured as well, via a tracking system thru my insurance.
The Chevy customer care rep stated that there is a "special coverage 15285 is tied to your VIN, which may or may not be related to the oil consumption concerns you've described. " my vehicle is experiencing significant oil consumption issues and plenty of noise from the engine. I never received any information about this issue despite having a registered mychevrolet account and a history of contact with Chevy. My mechanic mentioned a known issue with oil consumption and suggested I look into it which brought me to this point. After contacting Chevy, they suggested I pay to get a diagnostic but that I would not be covered for any services despite the known issue and that I never received notification of the issue.
The contact owns a 2011 Chevrolet Equinox. While the contact was driving in inclement weather, the windshield wiper motor fractured. The contact was able to replace the windshield wiper motor. The contact also stated that at 80,000 miles, the timing chain fractured and caused major damage to the engine. The vehicle was repaired by bill fox Chevrolet (located at 725 S rochester rd, rochester hills, mi 48307, (248) 266-0563). The manufacturer was notified of the failures. The approximate failure mileage was 92,000.
I've had this vehicle for 10 months and it's been in the shop more than anything. It's already on its second engine and that was September 14th, now October 23rd it is now needing a transmission. This doesn't include the unbelievable amount of oil changes and tune ups. I've stalled in reverse and drive. The car died out while driving and is extremely loud at times. All I have for documents are my receipts. I'm disabled with children and when I thought we were buying a car we bought a lot of problems instead. Constantly trying to still find rides to dr appts and such. I'm very disappointed that a recall hasn't been done yet, after the all the complaints on said vehicle.
This is a safety complaint. I carry my grand kids and am worried for our safety. It has not happened due to the very low mileage and am trying to be proactive. I know of many many happenings. The cars starting at ~ 5000 miles will stall out at signals & on the road. This will probably happen to me when I reach 5K miles.the car has a defective engine that GM cannot fix. I'm afraid of a rear end collision and fire. The car needs a new engine. Thank you for reading this and hope it gets rectified asap. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Selkirk, NY, USA