This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving in heavy rain, in busy city traffic all of a sudden the wipers stopped. I pulled off the road immediately as I could barely see. I could still hear the motor running but the wiper arms were not moving. I could not proceed safely and had to park the car 40 miles from home & call for a ride home. Now with it home we find the linkage failed - motor runs but no movement. Also learned that this is a common issue for Equinox, where only the 2013 is covered - but 2012 has the exact same unit in it. Told repairs are going to be over $200, where it is suggested the part is $10 online. I sadly have to return to the dealer for costly repairs. This issue should be covered by recall if the 2013S are. GM acknowledged a problem for the 2013S, and made changes for the future... so why not cover the 2012S and prior that have the same unit in them, experiencing the same issue?
I was traveling 25 mph on a residential street in light rain when my windshield wipers stopped working. As I was close to home, I was able to return to my home safely. I checked the GM website by entering my VIN but received notice that there were no active recalls on the vehicle. I took the vehicle in for repairs and after the repair I was called and informed that GM covered the cost to repair the windshield wipers. I am attaching a copy of the invoice. I am making this complaint only so others will not end up paying for such a repair when maybe there should be a recall or notice of such coverage is available as a result of a defect in the vehicle.
Leaving home this morning for work and windshield wiper would not come on! you can hear the motor running. This is the 2nd time this has happened with in a year..
On January 10, 2020, I was driving on hwy. 97 to bend, or, in heavy rain when the wipers sudden stopped. They were in the full wipe position, and they would not move any further. I was able to pull over to the side of the road, but the wipers would not work again. I turned them on and off, and moved them back to the rest position, but they would not move. The rain was too intense to drive without them, so I had to call a tow truck. This was a rather dangerous situation, and it would have been much more dangerous had I still been traveling in heavy snow through the mt. Hood passes. I was able to get the car to the Chevy dealer in bend the following morning, and they repaired it, stating that the motor had failed. They replaced the motor, though it was not covered by warranty or recall. They did not mention that there have been problems with wipers in these vehicles, something I only learned about after this experience. It seems like Chevrolet may be putting the owners of its vehicles at risk. This is very disconcerting.
Front transmission all wheel drive has noise similar to bad bearing. At around 40 to sixty mph the transmission jerks. Had to replace the windshield wiper motor. 2 years ago
I use my wipers on low without problems. I had to turn on high while on the interstate and the first swipe they stopped working. The motor can be heard but the wipers will not work anymore
On Dec. 14,2019 while driving on a busy parkway in New Jersey in the pouring rain, my wipers stopped operating in the middle of the window. This caused a loss of visibility, made me violently swerve off of the road and injure my right knee. I am suffering a knee contusion and possible ligament damage due to the sudden impact. I reported this complaint on Dec. 16, 2019 and after reviewing it online, it is evident that the representative listed that there wasn't an injury reported; which is false information. I made it very clear that I injured my knee from the direct malfunction of the wipers. I have since visited the er and my primary care physician.
I was driving on the highway duringthe day in heavy rain. Without warning, both wipers stopped in the up position. I tried turning the wipers off and back on and nothing happened. I turned the wipers off and finished the drive home ' fortunately only a mile away. Could barely see out the front windshield but drove slowly with emergency flashers on.when I got home, I located the fuse to check. It was ok. I then turned on the wipers and could hear the motor running but the wipers were not moving. I called the local Chevrolet dealer to get it fixed ' the next day when it was not raining. Fortunately I was close to home but if it had been raining or snowing, it would have ben impossible to get it safely to the garage to get fixed. In my 50+ years of driving, I have never experienced this as a failure. It would have been very serious if driving away from home..
On a snowy day, my wipers suddenly stopped functioning while driving on a local road. Fortunately I was less then a mile from the house and was able to make it home. My mechanic replaced the wiper motor with a used unit but less than a month later during another snowy/icy day, the wipers broke again while driving leaving me temporarily stranded.. my mechanic jury rigged a bolt as an alternative to buying yet another wiper motor. I've never bother reporting this though I hear now this is a common issue and consider this to be a a completely unacceptable risk being a known condition.
The contact owns a 2012 Chevrolet Equinox. While driving in heavy rain, the windshield wipers stopped functioning and the contact was unable to see the road. The contact stated that she injured her knee when the windshield wiper abruptly stopped functioning. Medical attention was sought. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure and provided case number: 9-570-384-6752. The failure mileage was approximately 184,319.
While driving down the busy highway 1 near princeton, NJ, in a heavy rain storm, the windshield wipers completely stopped working and became unresponsive, causing visibility to be nearly non-existent and almost causing me to be in an accident before I could pull over. The wipers have not worked at all since, causing me to be unable to see the road. I had to receive a tow to the nearest service station.
The contact owns a 2012 Chevrolet Equinox. While driving in heavy rain, the wipers failed and the contact was unable to view the road. The wiper motor was still running; however, an independent mechanic stated that the wipers needed to be replaced. The vehicle was not repaired and was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
Wipers stopped working unexpectedly in a light rain. I can hear the motor when the wipers are on but the wiper blades don't move. I have seen that there was a recall for certain model years and/or vins in Canada for this problem, but there is no recall for my model year or VIN #. the Canada recall mentions corrosion of the wiper assembly from road salt and improper drainage.
Driving in heavy rain. Switched windshield wipers from intermittent to high. Wipers cleared windshield once, then suddenly stopped all the way up, leaving me completely blind in the dark in a heavy storm on a busy freeway. Wipers would no longer function. Eventually pulled over, checked fuses/relays, etc. Could hear the wiper motor working. Pulled off cowl and found wiper motor had disconnected from the linkage. Was able to temporarily fix this by running a bolt through this connection point.
The contact owns a 2012 Chevrolet Equinox. While driving approximately 30 mph in the rain, the front windshield wipers suddenly stopped operating. The cause of the failure was not determined. Mike castrucci Chevrolet (1099 lila ave, milford, oh) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 130,000.
Driving at 40 mph with wipers on high in traffic..the wipers suddenly stopped mid way across wind shield...almost wrecked. Pulled over to side and waited for storm to pass..
A D V E R T I S E M E N T S
- Cedar Rapids, IA, USA