This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield wipers don't work, live in Maine, can't drive in adverse conditions, lawsuit if my family gets hurt, need GM to get a solution to this recall 390,000 vehicles affected since August 2016. What the hold up?
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving approximately 25 mph, the windshield wipers failed to function. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received a recall notification for NHTSA campaign number: 16V582000 (visibility). The part was not available within a reasonable time frame to schedule the recall repair. The interim notice did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact waited months to receive the second letter confirming that the parts were available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/26/2017
- Maryville, MI, USA
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The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
When I turned on my vehicle today, none of the climate control system buttons were operational. Not able to turn on defroster, rear window defogger or adjust climate controls. Live in Minnesota so climate control is very important during the winter.
We purchased our Equinox from my wife's parents at about 30000 miles. We noticed after a short time that the windshield wipers left an "unwiped streak" in the middle of the driver's side wiper making it very hazardous any time conditions merited using the wiper. We changed the wipers multiple times with no resolve to the problem. Upon consulting 2 mechanics, they both made no changes saying there was no adjustment that could be made to the wipers. We then received the recall notice earlier this year. We can't really drive the vehicle with any chance of rain or other precipitation. This occurred with a Chevrolet service center as well.
I was driving in snow conditions, turned my wiper blades on, they went to the left and would no longer work. I had to get out of my vehicle and put the blades down. Thank god I wasn't far from home. Barely could see to drive home.
The contact owns a 2013 Chevrolet Equinox. While driving approximately 25 mph, the windshield wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper motor failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 38,000. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received a recall notification pertaining to the windshield wipers. The contact took the vehicle to a dealer; however, the parts for the repair were unavailable. The NHTSA campaign number was unknown. The contact had not experienced a failure.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving at an unknown speed, the windshield wipers failed to operate. The vehicle was towed to a dealer where the contact was informed of NHTSA campaign number: 16V582000 (visibility). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of the failure. The approximate failure mileage was 108,000. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the rear windshield wipers made an abnormal noise. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was approximately 44,000. VIN tool confirms parts not available. Updated 01/27/17 updated 7/11/18
In the middle of rain storm...windshield wipers did not work. Thankfully, made it home. Next day.. replaced ball joints in wiper at chevey dealer in tiffin, Ohio. Paid $350 this happened in August.heard about defect on nightly news. Received recall letter in Sept. 2016. Stated would receive another letter. Never did. Contacted Chevy dealer in tiffin, Ohio, they have no feed back. I checked safercar.gov today. Stated no remedy issued. I would really appreciate my $350 back.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received a recall notice for NHTSA campaign number: 16V582000 (visibility). The contact stated that the parts needed for the recall remedy were still not available and the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving my wipers just stopped on route 8 in kent Ohio at about 6;30 in the evening while raining, I went to the dealer the next afternoon and spent $370 on a windshield wiper transmission motor and I ask if there was a recall and phil watts said no then the next day see a recall on tv, internet and called dealer and got the run around I have driven GM cars my whole life maybe it is time for a change for a more dependable car.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the recall notice for NHTSA campaign number: 16V582000 (visibility) was received in August. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Sullivan, ME, USA