My 2018 Chevrolet Equinox has not been shifting into high gear (6th) for several weeks now. I brought it into a Chevy dealer near me, and they informed me that this is a normal condition for this vehicle, when the ambient temperature is below 14 degrees.. the service manager cited a GM tsb #18-na-035. This tsb instructs the dealer to inform the owner that the vehicle is operating normally, and instructs the dealer not to attempt any repairs. This is definitely not normal vehicle operation to me. At highways speeds the engine RPM is running high and noisier than normal. The gas mileage has also dropped by 10% to 15%. I was not informed by GM or the dealer when I bought the vehicle that high gear would be disabled in normal Minnesota winter temperatures. I believe GM misled buyers of this vehicle by not informing them of this vehicle defect, which they had to know about, because the vehicle was programed to do this. Also once the temperature did get above 14 degrees, the vehicle still did not shift into 6th gear. Several days later when the temperature was 36 degrees, the transmission finally started to shift normally. If Chevrolet does not have a suitable fix for this I will report this as a "lemon law" defect in my vehicle.

- Pierz, MN, USA

The contact owns a 2018 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 17V516000 (power train). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact received the recall notice over four months ago. The dealer (rex Chevrolet GMC, 805 S des moines St, odebolt, ia 51458 (712) 668-2296) was contacted and confirmed that the parts were not available. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure.

- Odebolt, IA, USA

The contact owns a 2018 Chevrolet Equinox. While the vehicle was parked, it independently rolled away and rear ended another vehicle. A police report was filed and there were no injuries. C&O motors (516 maccorkle ave, St albans, wv) was contacted and stated that the vehicle was not included in NHTSA campaign number: 17V516000(power train) and advised the contact to use the emergency brake when parking the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 700.....updated 11/16/17 consumer stated correction: Manufacture has been notified of the failure. Correction: Consumers husband or herself was never told to set the emergency brake. Updated 7/23/18

- Minnora, WV, USA