This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Equinox. While the vehicle was stationary, the fuel line failed. In addition, the vehicle stalled without warning while driving various speeds. Immediately after, an excessive amount of fuel spilled onto the ground from the vehicle. A dealer was not made aware of the failure. General Motors roadside assistance was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Vehicle fuel gauge does not accurately register the amount of fuel in fuel tank. Will not register "full" even when fuel is flowing out of filler tube. When gauge begins to register "empty" and distance remaining approaches "0", it take less than 10 gallons to fill the 15 gallon tank. This creates the situation where the driver potentially drives the vehicle on remaining fuel and then runs out because driver is unable to determine actual quantity of fuel remaining. This has potential to create a hazardous situation if it occurs on a congested freeway/interstate, or a dire situation if it occurs in an unpopulated area removed from available gas stations. It creates an uncertain situation here in West Texas where there are large stretches of highway between communities. Chevrolet/GM has been aware of the problem since July 2017 and has stated that the fuel tank must be dropped and fuel sensor reseated or replaced, yet they are doing nothing to act upon that corrective action. I have opened two customer cases with Chevrolet in an attempt to resolve, and each time the cases are closed with comment that "...engineers are working...."
I have a 2018 Equinox with 4800 miles on it and the transmission went out on the vehicle. I was driving the vehicle the engine service light came on the engine S RPM excelerated and then the vehicle stopped excelerating and started coasting. I coasted into a business and tried to go forward and backward and the vehicle would not move. The vehicle was towed to the nearby chev dealer who conducted some tests and it was determined the transmission was out and I would take about 10 days tp get another one. We were driving from Illinois to Florida and the vehicle broke down in Tennessee.
After filling fuel gauge reads 3/4 full. Can never be sure how much gas is in the car. The dealer says this problem affects all 2018 Chevrolet Equinox's and GM terrains and there is no fix.
A D V E R T I S E M E N T S
- Washington, DC, USA