This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
March 8, 2022 Purchased the 2020 Chevy Equinox March 23, 2022 The car was jerking while driving making it dangerous. I tried to bring it to the service department but was told to leave the car which I did from 7:00 am -4:00 pm and no diagnosis within that time. March 30, 2022 Dropped the car off at Autonation Chevy Pembroke Pines April 5, 2022- Shev service advisor states the converter in the transmission needs to be replaced. April 19, 2022- Picked up car April 20, 2022 Car is jerking EVEN WORSE WHILE DRIVING!!! April 22, 2022 Car is BACK IN THE CHEVY SERVICE department April 30, 2022 Told to pick up car and now the problem was a FUEL PUMP IN THE ENGINE May 2, 2022 Picked up car, drove one block car is still jerking while driving (UNSAFE) May 6, 2022- Service manager states car is jerking and not only jerking it STALLED while driving with him!!!! As a matter of fact, it has a history of 5 service repairs where it stalled. This information WAS NOT disclosed to me. This car is not SAFE!!! The car is still in the service department. I DO NOT want that car. I want a car that is SAFE!!! REPLACEMENT CAR!!!
When my car is parked (no emergency brake on) on a SLIGHT incline & the driveway is completely dry, it slides down the driveway 10-20 feet in its own with the wheels turning. It has happened at 4 times & once someone was trying to get out & it was frightening. It-€™s ended up on the sidewalk where it could hit pedestrians. I can-€™t drive an UNSAFE vehicle & the dealer says since they can-€™t replicate it, they can-€™t fix it (as if I-€™m lying that it happened) & to just always use the emergency brake even though the car manual doesn-€™t say anything about that being how the car works.
Experienced severe shaking in steering and suspension while accelerating, usually starting at the 2-3 shift. At 12,836 miles left and right front half shafts failed due to 'excessive lateral runout'. bulletin 20-na-227 applied(as per dealer) and both replaced. Now at 21,500 miles, the same issues are occurring again. When it happens, the vehicle becomes difficult to steer and I'm concerned should a total failure occur while I'm driving. Initial problem started around 4000 miles but only occurred very sporadically.
The car started making a terrible noise. I went to the dealer. They said it was the transfer case. 10 days to get part. Now they say it-€™s the rear differential. Another 10 days. There was no warning on the dash. The fear for me is do a 6 hour trip. Afraid of what else can happen.
- Lewes, DE, USA
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The contact owns a 2020 Chevrolet Equinox. The contact stated that after parking, turning the engine off, and exiting the vehicle it was later discovered that the vehicle had erroneously rolled backward and crashed into a second vehicle that was parked. No injuries were reported and a police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 3,800.
My car has been shaking upon acceleration since I bought it in December 2019. I've had it to Apple Chevrolet in Red Lion, PA 4 times for the same issue. They documented that this is a manufacturer issue with my model and are working on a solution. They also documented that my axels are going bad, but not bad enough to fix and I was told to "drive my car until it get's worse and bring it back."
When making a right turn the right wheel feels like it is wabling and it does thr something turning right up hill when you straighten the car up it fills like the wheel ithe itss coming off and it has gotten worse beaty Chevrolet can not find anything wrong with it.
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would wobble when traveling up an incline without warning. The contact stated that the wobble ceased upon depression of the brake pedal. The contact had taken the vehicle to bob bell Chevrolet (1230 bel air road, baltimore, md 21014) on three separate occasions where the mechanic was unable to duplicate the failure after each visit. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
When accelerating the car begins to shake and shimmy noticeably beginning around 35 or 40 mph. This shaking is felt in the seat as well as the steering wheel. The vibration continues until the acceleration is halted. This shaking feels like it is coming from the transmission or drive shaft. It seems to be getting worse too. Currently 3650 miles on the car. Serpentini Chevy in westlake, oh is also aware of the problem and showed me a letter that GM sent to the dealers acknowledging the issue on 9/9/20 but no fix is available. It feels unsafe
After 3 months, 500 miles we noticed oil leaking from transmission. Dealer inspected and found that half the torque converter case porus. The dealer recieved authhorization to replace transmission.
My 2020 Equinox has less than 500 miles and over the weekend, when coming to a stop at a light, the forward completely disengaged and would not allow us to move forward. We could only go reverse. We had our 5 year old grandson with us and this was terrifying. It could have been even more dangerous had it been dark or on a busier road.
Vehicle completely lost engine response reaction to acceleration peddle from a yield turn into main road. From the yield, slow rolling less than 1 mile per hour, I stepped on the gas peddle to merge into the main road and the vehicle had zero response for nearly 30 feet. If there was a car coming I would not have been able to avoid being completely hit in the side. I pumped the gas peddle in an attempt to regain any response, after several pumps the engine rpms increased drastically to 3000 without upshifting at proper time and the vehicle surged ahead. Odometer reading 2376. 1200 mile service completed. 2400 mile vehicle service scheduled. Filled tank 37.8 miles prior to event with 89 octane. Roughly 35 to 40 degrees.
A D V E R T I S E M E N T S
- Cahokia, IL, USA