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7.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,722 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Chevrolet Equinox suspension problems

suspension problem

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2020 Chevrolet Equinox Owner Comments

problem #7

Jul 202021

Equinox

  • miles

A D V E R T I S E M E N T S

Experienced severe shaking in steering and suspension while accelerating, usually starting at the 2-3 shift. At 12,836 miles left and right front half shafts failed due to 'excessive lateral runout'. bulletin 20-na-227 applied(as per dealer) and both replaced. Now at 21,500 miles, the same issues are occurring again. When it happens, the vehicle becomes difficult to steer and I'm concerned should a total failure occur while I'm driving. Initial problem started around 4000 miles but only occurred very sporadically.

- Oswego, NY, USA

problem #6

Nov 292021

Equinox

  • 12,800 miles
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle had intermittent shaking. The vehicle was taken to the dealer, and the dealer replaced the front driver's and passenger's side axle shafts under TSB 20-NA-227. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,800. The VIN was invalid.

- Oswego, NY, USA

problem #5

May 012020

Equinox 4-cyl

  • Automatic transmission
  • 3,000 miles
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would wobble when traveling up an incline without warning. The contact stated that the wobble ceased upon depression of the brake pedal. The contact had taken the vehicle to bob bell Chevrolet (1230 bel air road, baltimore, md 21014) on three separate occasions where the mechanic was unable to duplicate the failure after each visit. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.

- Whiteford, MD, USA

problem #4

Aug 312020

Equinox

  • 3,500 miles

A D V E R T I S E M E N T S

The contact's finance leased a 2020 Chevrolet Equinox. The contact stated that the vehicle would wobble uncontrollably upon hitting a bump while driving at high rates of speed without warning. The contact took the vehicle to Chevrolet 112(2096 NY-112, medford, NY 11763) where a mechanic informed him that they were aware of the failure; however, there was no remedy for the defect. He was also informed that they would have an interim repair for the failure which they would release in the first part of 2021. The contact then informed the dealer that he no longer wanted to lease the vehicle; the contact was then directed to the manufacturer for assistance. The manufacturer was informed of the failure and gave him the same information as the dealer; they offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.

- Ridge, NY, USA

problem #3

Dec 022020

Equinox

  • 5,256 miles
My 2020 Equinox has developed a shake/shimmy vibration when accelerating between 30 and 45 mph. When I first noticed the vibration it was slight and did not happen all the time but with more milage now at 5309 miles, it has become more noticeable enough, that my wife and I do not feel as if the car is safe to drive. Two days ago while accelerating up a hill the car shimmied and a fluttering sound was heard from under the console; it happened twice while going up the hill. Upon returning home I went to the dealership at riverview Chevrolet and had a technician ride with me. While riding, the tech. Said he felt the vibration but could not tell me what was causing the problem or how to alleviate the problem. Upon returning to the garage I talked to the service write up person and he said to, "call all him in 10 days!!!!!."

- Elizabeth, PA, USA

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problem #2

Nov 192020

Equinox

  • 11,000 miles
While traveling down the interstate around 75mph, the vehicle began to shake almost uncontrollably. While I was able to regain control and continue on after slowing down, it was a very frightening occurrence. It seems to be a prevalent problem with GM cars as an internet search revealed lots of complaints for this "Chevy shake."

- Lincoln, NE, USA

problem #1

Sep 212020

Equinox

  • 4,500 miles
Front wheel shake uncontrollably on a throttle load at times

- Pittsburgh, PA, USA

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