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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Express brakes problems

brakes problem

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2002 Chevrolet Express Owner Comments

problem #2

Mar 072005

Express 8-cyl

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

Brakes were making a "grumbling noise". not the typical squeal or grinding noise associated with brakes. Went to the dealer and he said the front disc brakes were badly worn. Only 32,000 miles on the vehicle. Never, never have I ever had to replace brakes with such low mileage. Driving for 45 years and never had this happen. They fixed it, not under warranty, so I paid. Now, with a year on the new brake linings, they are making noise again. Very disturbing. The vehicle is used for work and is not abused, I am the only one that drives it. Driving vans for 30 years and this is very disappointing.

- Granby, MA, USA

problem #1

Sep 012003

Express 8-cyl

  • Automatic transmission
  • 31,000 miles
Loss of braking effectiveness, on inspection discovered that oem front axle grease seals had failed. Failure had contaminated both left and right inner disc brake pads and inner side of both front rotors with axle grease. Reported to dealer service and asked that the failure be entered into the GM/Chevy system for investigation and correction. Dealer service dept. Denied any other instances of this failure existed and declined to remedy seal failure or brake pad damage under warranty. Front brake pads and grease seals were replaced at owner expense.

- Chugiak, AK, USA

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