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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Express steering problems

steering problem

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2002 Chevrolet Express Owner Comments

problem #2

Jan 012003

Express

  • 5,000 miles

A D V E R T I S E M E N T S

There is a knocking in the steering. Poor steering control. Dealer replaced steering gear 3 times and then was told by gen motors not to replace it again. The problem still exists. The vehicle is still in warranty. Presently at a standoff with GM. They won't fix, I won't pay.

- Wills Point, TX, USA

problem #1

Dec 042003

Express

  • 30,000 miles
The vehicle steering gear box failed. The dealer has replaced four times, however problem still exists. Please provide additional information.

- Wills Point, TX, USA

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