This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet HHR. The contact received notification of NHTSA campaign number: 14V047000 (air bags, electrical system) and NHTSA campaign number: 14V171000 (electrical system). The contact stated that the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet HHR. The contact stated that the vehicle stalled more than five times, which resulted in two crashes. The contact was able to restart the vehicle after each crash. The first crash occurred when the vehicle stalled and struck the front of another vehicle. The brakes failed to stop the vehicle properly. The contact and passenger sustained minor injuries. The second crash occurred when the vehicle stalled and was crashed into a tree. Police reports were filed for both crashes. The contact sustained minor injuries and the passenger sustained a broken shoulder. Medical attention was received. The vehicle was repaired after both crashes. The contact received a recall notice for NHTSA campaign number: 14E021000 (electrical system); however, the parts needed for the repair were unavailable. The manufacturer was notified. The approximate failure mileage and speed were unknown.
While driving.. car suddenly stalled losing power steering all dash board lights on gauges flickering causing car to shut down. Second incident 7/19/14. Same scenario car suddenly stalled losing power steering all dash board lights on gauges flickering causing car to shut down. Dealership stated initial due to recall. Second incident dealer stated not due to recall but more of a common problem, however unable to replicate stall and determine where faulty wiring. Getting lots of error codes with no real cause as to why car stalls.
The contact owns a 2011 Chevrolet HHR. The contact stated that while the vehicle was parked, the key failed to relesae from the ignition switch. The contact stated that NHTSA campaign number: 14V047000 (air bags, electrical system) and NHTSA campaign number: 14V171000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the parts were unavailable to repair the vehicle. The manufacturer was not notified and the vehicle was not repaired. The failure mileage was approximately 36,000.
2011 Chevrolet HHR. Consumer writes in regards to vehicle acceleration issues. The consumer stated while driving, she noticed the vehicle exhibit a boost/jerk type movement, and it made a strange noise. When she took the vehicle to the dealer, she was informed the problem was a spark plug and they fixed it. However, one night while driving, the vehicle once again exhibited the same boost/jerk movement, as if she suddenly hit the brake, as the vehicle was losing speed, until it shut down completely. She was able to pull over, turn the vehicle off, and re-started it again with no problem. A month later, the same thing happened, only that time, the electronic stability control light started blinking, followed by a strange noise. The electronic stability control light illuminated again in May 2014.
The contact owns a 2011 Chevrolet HHR. The contact received notifications of NHTSA campaign id numbers: 14V047000 (air bags, electrical system) and14V171000 (electrical system). The contact was unable to have the vehicle serviced under the recalls because the parts needed were unavailable to perform the repairs. The manufacturer was notified of the problem and they were unable to provide an expected date for the remedy part to become available. The contact did not experience a failure.
The contact owns a 2011 Chevrolet HHR. The contact received a notification of NHTSA campaign id number: 14V047000 (air bags, electrical system) and NHTSA campaign id number: 147171000 (electrical system). The contact stated that the remedy parts were unavailable to perform the repairs. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2011 Chevrolet HHR. The contact received notifications for NHTSA campaign id numbers: 14V047000 (air bags, electrical system) and 14V171000 (electrical system). The dealer made the contact aware that the parts needed to perform the recall repairs were still not available. The manufacturer was not made aware of problem. The contact had not experienced the failure. Remailed 08/20/14
The contact owns a 2011 Chevrolet HHR. The contact stated the key was able to be removed from the ignition without shutting off the engine. The contact received a notification for recall NHTSA campaign number: 14V047000 (air bags, electrical system) and NHTSA campaign number: 14V171000 (electrical system). The manufacturer was contacted in regards to the recalls. However, the manufacturer declined to provide an estimated time frame of when the vehicle would be serviced under both recalls. The dealer was contacted and made the contact aware that there was waiting list of over 222 vehicles that needed to be serviced under the recalls. The vehicle was not repaired. The approximately failure mileage was 65,000.
The contact owns a 2011 Chevrolet HHR. The contact received notification of NHTSA campaign id number: 14V047000 (air bags, electrical system) and stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated to the contact that the parts were not available. The manufacturer was not contacted. The contact had not experience a failure.
I've been having problems with my right front end since I bought the car. When I cut the wheel hard to the right, it makes a loud thumping noise like something is going to pop off. It makes the most noise in a slow or parking movement. Then I take it in and they pump up the tires with air, and say there's nothing wrong with it. Then the air low light for the tires comes on. You fill it up, and then another one comes on. Then check the air bag pops on. I've even experienced the car literally feeling like the motor idling real low to almost shut off. This has happened atleast 3 times. I was only doing about 25 miles an hour, but it was really cold outside. Everytime I have taken it for repair, they have said, we can't find anything wrong.
The contact owns a 2011 Chevrolet HHR. The contact stated the key would not turn in the ignition switch. There were several attempts before the vehicle functioned normally. In addition, the air bag warning indicator illuminated intermittently. The vehicle was taken to an authorized dealer and they were unable to duplicate the failure. The manufacturer was not notified of the problem. The approximate failure mileage was 32,000.
Was driving at 45mph when all of the sudden all gauges, power steering, and engine went erratic. Lost power steering going down hwy. Car darted to the left a little. Took the car to dealer for a diagnostic. Was told by dealer that the data link circuit shorted causing electric short to power steering control module and it would be $1125 to repair. I have filed a complaint with GM but haven't heard back from them. This should be a recall issue due to possible loss of control of car and causing a crash. Also a possible fire due to the electrical short they described to me on the invoice. The power steering and gauges are all still going erratic because I am trying to see if GM will fix this safety problem. This should be a safety recall do to the fact that a young driver or even female driver or anyone in fact could lose control of vehicle when the power steering control module decides to go out and come back on then go out again.
A D V E R T I S E M E N T S
- Prescott, AZ, USA