really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,298 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet HHR seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet HHR Owner Comments

problem #3

Apr 012014

HHR 4-cyl

  • 56,795 miles


Before I knew about the recalls, I had an accident that really scared me. I was on my way to pick up my daughter from school. All of a sudden, I steering wheel jerked to the right and locked. I hit a light pole. The impact of the crash should have deployed the airbags, but did not. Seat belts exploded. The cop said I shouldn't be walking and to get this checked out. Since then, I have had two recall repairs and now need another repair. On veterans day, 2014, I was given a car from the vfw and progressive as a part of their "keys to progress program. Since then, the HHR has been driven maybe 3 times. No one wants to drive it, I don't know what to do, because its just sitting in the driveway. My kids won't drive it either. If you can help me in any way, I would be grateful. I am having trouble making the payments too, because I am going through a divorce.

- Omaha, NE, USA

problem #2

Oct 172012

HHR 4-cyl

  • 20,100 miles
My car continues to shake as do most HHR's GM knows there is a stability issue an has refused to properly address this dangerous issue. My airbag light has come on. The back driver side door handle does not open from the inside or out and my seat belt and back floor board stays damp making the structure of the vehicle dangerous and my seatbelt unsafe. GM executive response is that not all VIN numbers fal into the service bulletins. These cares need to be immediately investigated and taken off the market. The bolt covers in the back seats fall off at a touch and cannot be reattached. They dig into legs. An accident would present a stupid impalement threat. Why are they there. This is a dangerous car. GM states my care did not appear to them until 49,000 miles. I bought it at 19,000 miles. There are lies every where. There are crooked salesman and GM is still on the scam. Owners need a legal or congressional advocate for the cars we are stuck with that are dangerous and seriously devalued. They have had allot of training in dealing with owners with issues. We need likewise representation. My care is an accident waiting to happen. I have a frozen shoulder from holding it in the road for 3 years. It is a blood trap that you cannot see out of. It is damp, shaking, difficult to control and unpredictable. I could ot sel it in good conscience. Who would buy it any way" what happened to the legal order that required them to report dangerous problems in 5 days or face penalties" they are way over the mark on this one. Just look at my car.

- Bastian, VA, USA

problem #1

Mar 102012


  • 26,000 miles
Rear passenger seatbelt would not unlock to extend for use. This seatbelt had been used about 10 minutes prior to it locking up when trying to pull it out for use. It would not pull out.

- Madison, ME, USA

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