really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,977 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet HHR steering problems

steering problem

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2011 Chevrolet HHR Owner Comments

problem #19

Aug 172016


  • 131,000 miles


While driving my eps power steering went out in my car while the vehicle was in motion on city street it became really hard to control my vehicle I heard clicking coming from under the steering wheel panel also the power steering came active on my dash panel while driving

- Flintstone, GA, USA

problem #18

Apr 102016


  • 59,692 miles
Traveling at 30mph power steering went out and car drove over curb & hit fire hydrant. Unable to steer car at all. Cited by police for failure to control.

- Wickliffe, OH, USA

problem #17

Feb 242015


  • 17,000 miles
Power steering failed to operate while parking. This happened while teaching my wife how to drive. She was practicing 3 point parking. Upon turning the wheel to the right prior to backing up it felt like the steering of a 53 Chevrolet, then after backing into the drive way it would not come back straight. Being a retired mechanic I was very surprised that a car with only 17000 miles would have such a problem. But after investigating the internet, I found that many others have had the same problem. Seems to work ok though with normal driving, but what will happen in the event of the necessity to turn sharply all of a sudden, I have no idea and I don't care to find out.

- Pensacola, FL, USA

problem #16

Apr 012014

HHR 4-cyl

  • 56,795 miles


Before I knew about the recalls, I had an accident that really scared me. I was on my way to pick up my daughter from school. All of a sudden, I steering wheel jerked to the right and locked. I hit a light pole. The impact of the crash should have deployed the airbags, but did not. Seat belts exploded. The cop said I shouldn't be walking and to get this checked out. Since then, I have had two recall repairs and now need another repair. On veterans day, 2014, I was given a car from the vfw and progressive as a part of their "keys to progress program. Since then, the HHR has been driven maybe 3 times. No one wants to drive it, I don't know what to do, because its just sitting in the driveway. My kids won't drive it either. If you can help me in any way, I would be grateful. I am having trouble making the payments too, because I am going through a divorce.

- Omaha, NE, USA

problem #15

Nov 062012

HHR 4-cyl

  • 55,000 miles
The radio has been going out when I turn the steering wheel. It wouldn't do it when I took it in but then we had the recall of the ignition switch. That was repaired and it's gotten worse. This morning it popped and size led in the dash and thru the radio even after turning the radio and car off. It did start back up but every time I hit a bump the radio may go out. I called chev and they can't get me in until 11/17. This is my only vehicle. Something is wrong with these HHR electric systems. Somebody needs to find the problem and fix it.

- Porter, TX, USA

problem #14

Oct 272014


  • 44,645 miles
The contact owns a 2011 Chevrolet HHR. The contact stated while driving aproximately 40 mph, the steering wheel became hard to turn as the warning indicator illuminated. The vehicle was taken to the dealer. The technician diagnosed that the fuse was blown and the power steering assist motor needed to be replaced. The manufacturer was notified of the problem. The approximate failure mileage was 44,645.

- Lake Havasu City, AZ, USA

problem #13

Feb 052014

HHR 4-cyl

  • 48,201 miles


Steering shakes violently when braking from 45 mph and slower causing the car to try to change position in the lane. There is a noise of something loose in the left front when braking or hitting bumps or on rough roads. Brake pedal pulses. All this happens when driving under normal driving condition. This is an unsafe condition and needs the NHTSA attention.

- Hesperia, CA, USA

problem #12

Aug 012014


  • 40,000 miles
While driving.. car suddenly stalled losing power steering all dash board lights on gages flickering causing car to shut down. Unable to start.

- Aurora, CO, USA

problem #11

May 172014

HHR 4-cyl

  • 74,560 miles
While driving.. car suddenly stalled losing power steering all dash board lights on gauges flickering causing car to shut down. Second incident 7/19/14. Same scenario car suddenly stalled losing power steering all dash board lights on gauges flickering causing car to shut down. Dealership stated initial due to recall. Second incident dealer stated not due to recall but more of a common problem, however unable to replicate stall and determine where faulty wiring. Getting lots of error codes with no real cause as to why car stalls.

- Rialto, CA, USA

problem #10

Apr 012014

HHR 4-cyl

  • miles
2011 Chevrolet HHR. Consumer writes in regards to vehicle locked up and was at times inoperable.

- San Jose, CA, USA

problem #9

Mar 192013

HHR 4-cyl

  • 68,524 miles


I have already filed one complaint last month!! have not received any reply back by no one. My tcn was [xxx]. this car is dangerous to be driving, cops have pulled me over several times due to some the problems! all 7 officers gave me their names and badge numbers N they told me if I need to take this to court, they will be N court.. they told me the car needs to be completely fixed or put N a different car and not this same make N model. I have a lil girl and I will do what I have to do to protect her and other innocent lives round me, if it means I get a lawyer N take this to court. So please do something very soon bout this car!!! I've been saving all complaints I've sent so I will have them for my records in case I need to take further more stronger action to get this car fixed or put me in an ext cab Dodge truck please. I wanted a truck to begin with, but this car was just forced on me or dealer wasn't gonna give me nothing at all.. [xxx]!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kensett, AR, USA

problem #8

Apr 162014


  • 44,000 miles
The ECM came on with no warning causing the vehicle to veer off the road to the right and skidding this happened three times in the past year which is scary at best also there is a smell of exhaust and fuel in the cabin.

- Westbrook, CT, USA

problem #7

Jun 012014


  • 50,000 miles
Steering hard, lack of power steering.

- Brooktondale, NY, USA

problem #6

Oct 032011

HHR 4-cyl

  • 20,100 miles
Steering wheel began to shake violently, car pulled to left. Repeated visits and calls to dealership resulted in denial of problem until warranty ran out. After hydroplaning on a small puddle of water, ESC and service traction lights came on. Dealership "reset lights" car has continued to shake. Have put 3 sets of tires on car and 2 sets of brakes, one set of rotors and turned rotors. Dealership says this is normal. Only found out about ignition recall after calling to complain about light still on and yet another set of bald tires. Called GM and they offered rental car until ignition parts come in but will replace ESC sensor at my cost. No investigation as to stabilization issue of car or why it is chewing up tires and pulling to the left. The car is still unsafe. A google search will show many others are experiencing this same issue. Awaiting yet another response from GM. This car needs serious investigating. An accident is at hand. They only want to sell me tires and parts. The shake is dangerous and the ESC and traction is disengaged at present. GM has known about this problem. [xxx] at GM has been nice but not helpful. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bastian, VA, USA

problem #5

Nov 082013

HHR 4-cyl

  • 45,000 miles
I've been having problems with my right front end since I bought the car. When I cut the wheel hard to the right, it makes a loud thumping noise like something is going to pop off. It makes the most noise in a slow or parking movement. Then I take it in and they pump up the tires with air, and say there's nothing wrong with it. Then the air low light for the tires comes on. You fill it up, and then another one comes on. Then check the air bag pops on. I've even experienced the car literally feeling like the motor idling real low to almost shut off. This has happened atleast 3 times. I was only doing about 25 miles an hour, but it was really cold outside. Everytime I have taken it for repair, they have said, we can't find anything wrong.

- Frederick, MD, USA

problem #4

Mar 012013

HHR 4-cyl

  • 12,000 miles
Vehicle pulls to the left since the day I bought it, from a dealer who said they would fix it. They tried twice and said everything was up to specs. They said they call it a drift. Well it wants to drift me into the opposite lane. As of 3-12-14 still not fixed.

- Somerset, WI, USA

problem #3

Feb 202013

HHR 4-cyl

  • 12,000 miles
I bought the HHR with 12000 miles on it, from a GM dealer. I told them the car pulled to the left, and they said they would fix it. It has been to the dealer twice, and they say everything is within tolerances. Still pulls to the left. Also the right front tire is wearing out, but not the others.

- Somerset, WI, USA

problem #2

Dec 132012


  • 38,000 miles
Was driving at 45mph when all of the sudden all gauges, power steering, and engine went erratic. Lost power steering going down hwy. Car darted to the left a little. Took the car to dealer for a diagnostic. Was told by dealer that the data link circuit shorted causing electric short to power steering control module and it would be $1125 to repair. I have filed a complaint with GM but haven't heard back from them. This should be a recall issue due to possible loss of control of car and causing a crash. Also a possible fire due to the electrical short they described to me on the invoice. The power steering and gauges are all still going erratic because I am trying to see if GM will fix this safety problem. This should be a safety recall do to the fact that a young driver or even female driver or anyone in fact could lose control of vehicle when the power steering control module decides to go out and come back on then go out again.

- Mobile, AL, USA

problem #1

Jan 012011

HHR 4-cyl

  • Automatic transmission
  • 50 miles
The contact owns a 2011 Chevrolet HHR. The contact stated while driving 35 mph the steering wheel began pulling to the left. The vehicle was taken to the dealer who was unable to correct the problem. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 50 and the current mileage was 17,000. Updated 03/14/12 the consumer stated after test driving the vehicle, he reported to the salesperson, that the vehicle pulled to the left and something was wrong with the steering. The consumer was informed the problem had been found and corrected. The dealer asked the consumer to drive the vehicle about 1000 miles. When the consumer returned the vehicle to the dealer, they found the alignment was out of specification. The repair was made. However, the consumer continued to experience problems. The vehicle had to be aligned several times. Also, the left front tire sensor was not reading the tire pressure and there was a noise coming from the gear shift or axle. The dealer was unable to detect a noise. Updated 04/10/12

- Heyworth, IL, USA

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