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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,422 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 1500 body / paint problems

body / paint problem

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2002 Chevrolet Silverado 1500 Owner Comments

problem #17

Sep 202017

Silverado 1500

  • 98,000 miles


I was driving on hwy 495 which is a city road towards hwy 19 driving approx 53 mph in crystal river, fl. The vechile ahead of my mine was 3 car lengths ahead when I saw there brake lights on, I applied the usual appropriate brake pressure which is no harder or softer then any other time. Once I slowed down to 40 mph in the back passenger side rear tire felt like it exploded and heard a huge explosive type sound and actually felt the entire back end of my Silverado lift up and shift leftwards into the opposite lane causing my truck to also get struck by another truck causing what was a extremely well maintained truck without a single ding or mechanical issues until this occurred. I am a engineer and have never witnessed a tire that looked the way this did, by simply driving. I have all records for maintaince, rotations etc.. overall I have made multiple complaints and have spent 3500 on tires and repairs and still the truck needs 4500 more. I also have had to replace the rim that the tire were on and these were the recommended tires for my truck.

- Dunnellon, FL, USA

problem #16

Jul 012016

Silverado 1500

  • 135,000 miles
The fuel lines rust away and start leaking fuel badly. All lines have to be replaced. The rust on this truck is unbelievable. GM will not stand behind the product. The rocker panels all rusted out as well. The frame is rusting out. These truck are just rust buckets

- Cincinnati, OH, USA

problem #15

Jan 132016

Silverado 1500

  • 127,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact heard an abnormal noise coming from the front end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,000.

- Lowell, MI, USA

problem #14

Dec 222015

Silverado 1500

  • 84,000 miles


Chevy rust. Brake lines rusted out completely and failed - happen at slow speed no one injured. Shackled broke off and hit bottom of bed without towing. Frame is rusted out. Neighbor has similar vehicle with same problems (put jack on frame and it went through the frame.) many complaints online about these very issues.

- Utica, NY, USA

problem #13

Dec 182015

Silverado 1500

  • miles
Frame is rotting out

- Sutton, MA, USA

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problem #12

Oct 152015

Silverado 1500

  • 103,200 miles
Was replacing brake lines after a rusty line broke and seen excessive rust on the passenger side frame in the front 1/4 of pickup. The frame has a long hole on bottom of frame spaning about 10 inches and above the same section of frame has a long rusted crack running parallel with the frame spaning about 8 inches. The rest of the frame looks in good condition.

- Arcadia, WI, USA

problem #11

Aug 012014

Silverado 1500 8-cyl

  • 125,000 miles


I had replaced antilock brake module last year and had brakes worked on this year and last and replaced brake pads. The rotors had been turned before, on a trip to my daughters my brakes started to go out. They were completely out by the time I reached her corner. I had to have all new brake lines and rotors and pads even though there were only 6,000 miles on the pads. I also had rustproofed the truck including the underbody and carriage when I bought it new in 2002. It's a rust bucket despite the extra protection. The antilock brake module was rusted. The brake lines were completely rusted through. And now the fuel pump is out and they fuel lines are rusted as well. What gets me is I paid so much extra for extra rust proofing. It should not have rusted through this bad at only 125000 miles. The antilock brake module is placed where the rust can get at it right under the chassis part unprotected. So much for safety. That went out at about 75000 miles but just got it replaced at 100000 miles or so. The brake lines and the fuel lines are a joke on this vehicle. I used to make and inspect and test them at a factory and these would have never passed inspection for corrosion test. But they weren't made there. The factory is closed. No union wages either, but we did good work not this garbage. It cost over $500 for module and it cost 2500 for the rest of brake job. And now the fuel lines and pump and filter will cost over $1000. Plus my truck body is rusting through on the rocker panels. I bought a Silverado because they hold their value and are dependable. Now my vehicle is only worth about half of what it should be and I'm paying though the nose on top of it! we have a 98 Chevy Blazer with 195000 and no rust on the rocker panels and the brake lines are just now getting replaced. There was no extra rust protection on it either! when is GM going to be responsible?

- Fayette, OH, USA

problem #10

Sep 202014

Silverado 1500

  • 222,000 miles
Where clutch master cylinder mounts in clutch pedal assy broke. Was unable to get out of gear causing me to hit a pole. Damaging bumper hood fender headlight turn signal and grill. Called the dealer they told me that clutch braking issues while driving is not a safety issue. I have done some checking and there are a lot of people with this issue but because GM says not a safety issue they just want to sell us parts to fix this problem.

- Houston, TX, USA

problem #9

May 282014

Silverado 1500

  • 54,500 miles
Instrument cluster went completely dead.

- Brewster, NY, USA

problem #8

Dec 282011

Silverado 1500 8-cyl

  • 83,000 miles
My rear bumper on my Chevy 1500 4X4 Silverado truck is rotting off the truck, yes rotting never in my life I seen poor quality in parts GM is using, rear bumpers are suppose to protect you from a crash this bumper is rotting off my truck this is a safety hazard and should be recalled.

- Rollinsford, NH, USA

problem #7

Apr 062013

Silverado 1500 8-cyl

  • 81,000 miles


Right side spring shackle failed due to excessive corrosion right side of rear bumper corroded to the point the mount failed.

- Worcester, MA, USA

problem #6

Feb 282013

Silverado 1500

  • 81,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact stated that he took the vehicle for an oil change and the mechanic advised that the rear frame was rusted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 81,000.

- East Wakefield, NH, USA

problem #5

Jul 292012

Silverado 1500 4WD 8-cyl

  • 82,472 miles
I was driving when I went to stop and the pedal was soft. The truck still stopped but the pedal didn't feel right. I was able to get to my in-laws house, about 2 miles. When I got out I saw brake fluid leaking from the brake lines running along the frame on the drivers side. They are the lines that go to the ABS module. When I inspected further, all 4 lines were either leaking or about to. That is when I noticed both rocker panels, just under the doors, were rusted and the passenger side rusted through. The doors are not rusted and there is very little rust on the truck even where the paint has flaked off.

- Milford, NH, USA

problem #4

Sep 202011

Silverado 1500 8-cyl

  • Automatic transmission
  • 176,000 miles
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated that he heard a rattling from under the vehicle. He then inspected the vehicle and realized that the spare tire had separated from the vehicle without him noticing. The contact also mentioned that the cable was corroded. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 176,000...updated 10/21/11 updated 10/26/11

- Minneapolis, MN, USA

problem #3

Sep 052011

Silverado 1500 4WD 8-cyl

  • miles
Brake lines and fuel lines must be replaced due to excessive rusting. Blew a brake line and had no brakes at all. Additionally, the frame has rusted through and had to be welded. Looking at repair costs between $1500 - $3000 depending upon how this goes.

- Claverack, NY, USA

problem #2

Feb 122004

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • miles
The color on my dashboard is peeling off. I took it to my local Chevrolet dealer, and they informed that this was nothing they could help me with and did not know why it was happening. I own a 2002 chevyrolet truck Silverado.

- Hoopa, CA, USA

problem #1

Apr 082002

(reported on)

Silverado 1500

  • miles
Frame and multiple parts of vehicle are rusting. Dealer contacted.

- Chico, CA, USA

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