This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My husband and I purchased a 2002 Chevy Silverado in the fall of 2002. In the fall of 2004, we noticed a knocking noise in the steering column when we would make turns. We had it checked out to find that the intermediate steering shaft was worn. After waiting 6 months to finally receive a phone call from the bill jacobs dealership in joliet, I called and found out that the part had been there and we proceeded to have the replacement made. I called the Chevrolet corporation and filed my complaint. Fourteen months after the replacement, the "new GM part" has worn out! I was told by the chev. Corp. That I would have to schedule for another test and then they would proceed after I contacted them with the results from the test. The dealership wants to charge us, the consumers, $105 to check it out. We do not feel we should pay out this money when we know exactly what the problem is. Why should we pay for a faulty part? there should be a recall on this part.
When turning left or right a noise was heard. Dealer cleaned and lubricated the steering shaft. 2002 Chevrolet Silverado experienced a noise when turning left or right. Vehicle was taken to the dealer and no problem was found but the steering shaft was cleaned and lubricated.
- Chase City, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Joliet, IL, USA