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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,636 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 1500 suspension problems

suspension problem

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2002 Chevrolet Silverado 1500 Owner Comments

problem #17

Oct 242014

Silverado 1500

  • 105,731 miles


Traveling on a gravel road @ about 45 mph. Other than being gravel, the road is very smooth. Heard a loud bang and felt it in the vehicle and in the steering wheel. Found driver's side rear leaf spring rear mounting shackle had broken allowing leaf spring to slam against the bottom of the bed, putting an upward dent in it. Repair mechanic commented the vehicle is rusted far more than normal. Rails under doors have large 3 inch holes. Rear bumper is rusted through, the rear tailgate has holes in it. Vehicle only driven to work (2 miles which are gravel) and has very low miles. No one else except Silverado owners are experiencing this issue. Very likely inferior design or materials or both.

- Lewistown, IL, USA

problem #16

Aug 092014

Silverado 1500

  • 110,000 miles
Crested a small hill to see a red light with three cars in line. I depressed brake pedal, which went to the floor. The vehicle was stopped using the parking brake after swerving into empty lane of oncoming traffic in order to avoid hitting the line of cars from behind. Upon inspection, the front brake circuit was blown in the piping just aft of the front driver's side wheel. It is extremely difficult to stop a large truck with empty bed using only the rear brakes as they lock up easily. There seemed to be no brake power using the brake pedal, which is why the parking pedal was used. Even with a functional parking brake, the "failsafe" of having only one circuit is nearly useless given an empty truck bed (low rear-wheel traction) and a loss of pressure on the front circuit. In my opinion, losing the front brakes on a truck is catastrophic. In any event, in my case, the supposed fail-safe either did not work or was inconsequential. All of the hard lines (fuel and brake) on this vehicle are extremely corroded and are being replaced with stainless. This car spent the first five years of its life in Oklahoma and Missouri (where little to no salt is used) and moved to nh in 2006. The rear driver's side rocker panel is also rusted through and the frame has very significant rust, especially on the leaf spring hangers. In addition, the front driveshaft is rusted to the point that I will not operate the vehicle in 4WD until I replace it. This vehicle seems very susceptible to rust, especially the brake lines, some of which crumbled in my husbands hands while removing.

- Bedford, NH, USA

problem #15

Jan 142014

Silverado 1500

  • 92,388 miles
State inspection my truck failed due to gasoline rusted and leaking gas, rear shackles rusted thru, parking break won't hold corrosion. I have never had so many rusted out parts on my truck before, the gas line should not rust thru this is a safety issue. Shackles rusted thru what gives my old 88 never had any of these problem please do a recall.

- Rollinsford, NH, USA

problem #14

Jul 292013

Silverado 1500

  • miles


I have a 2002 Chevy Silverado 1500 truck, and had a new set of tires (oem size), a new Napa hub bearing assembly and a new Napa inner tie rod. This work was professionally installed by a certified ase mechanic at a local repair shop on July 3, 2013. The tie rod failed on July 29, 2013. The hub bearing and the inner tie rod were replaced due to normal wear. Thankfully - this happened while I was backing out of my driveway and not last weekend doing 70 mph on the highway with my family in my truck. Failure of this part on the highway could have cost me my life, my family's lives and the lives of everyone else in my unintended path. Vehicle was "repaired" by the local shop in the driveway and they showed up with a replacement Napa inner tie rod. I see on the box that this part is manufactured in china. I did not want that part on my vehicle and told them they could install it for a one-time trip to the shop but then I want it changed to another brand. They obliged and found another manufacturer. The Napa part is ES3478 - inner tie rod.

- Belle Chasse, LA, USA

problem #13

Apr 062013

Silverado 1500 8-cyl

  • 81,000 miles
Right side spring shackle failed due to excessive corrosion right side of rear bumper corroded to the point the mount failed.

- Worcester, MA, USA

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problem #12

Sep 152012

Silverado 1500 8-cyl

  • 121,000 miles
Most recent(9/15/12),brake line ruptures do to tons of rust.... body mounts totally rusted off, rear brake rotor dust shields rusted off, leaf spring shackles rusted thru and fell off..rear bumper rusted thru, total under carriage rusted thru, railsunder doors totally rusted thru and have big holes in them..

- Boonton Twp., , NJ, USA

problem #11

Jul 272012

Silverado 1500 8-cyl

  • 146,000 miles


Slowing down to park, pushed brakes, pedal went to the floor. Barely stopped before pinning someone between my vehicle and another truck. Rear brake line burst below driver seat, brake fluid puddle under truck. Upon inspection, all 4 brake lines running along the frame totally rusted, about to burst. Need to replace all lines on whole truck. On the flatbed towtruck, noticed the driver rear leaf spring where it wraps around the bushing was missing the top half. This is where force is transmitted from axle to frame (back is a hanger / pivot). The whole rear axle could have torn off. Noticed where it had cracked and had rusted 1/2 through before falling off, likely sometime recently.

- New Milford, CT, USA

problem #10

Nov 242010

Silverado 1500

  • 177,000 miles
Had shocks replaced on my truck today and mechanic informed me that brake lines on my 2002 Chevrolet Silverado were rusted and would need to be replaced soon for safety reasons.

- Morrow , OH, USA

problem #9

Nov 212006

Silverado 1500 8-cyl

  • Automatic transmission
  • miles
: the contact stated while braking from various speeds, the anti-lock brake system did not engage and the brake pedal went almost all the way to the floor of the vehicle. This caused an extended stopping distance and nearly caused a crash. There was a NHTSA recall #05V379000 which pertains to the hydraulic anti-lock service brakes. The vehicle was not included in the recall due to the VIN. The PCV valve and fuel filter were replaced. The rear brake pads were replaced and the rotors were machined, the rotors were eventually replaced, there was noise coming from the front end. The intermediate steering shaft was dry. Updated 01/09/07.

- Middleboro, MA, USA

problem #8

Oct 012005

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
: the contact stated there is a popping noise in the steering and the steering is loose. The vehicle was taken to the dealership where they determined the intermediate steering shaft needed to be replaced. The manufacturer has not been contacted. There was a popping noise when vehicle was moving. Also felt excessive play in steering wheel. Dealer determined there was no problem.

- Raleigh, NC, USA

problem #7

Jun 292004

Silverado 1500 4WD 8-cyl

  • miles


2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.

- Gunnison, CO, USA

problem #6

Sep 302004

Silverado 1500

  • miles
While driving at highway speeds vehicle started to pinion/smoked, and lost power. Rpms dropped from 60 to 40 in a matter of seconds. This has happened to the consumer a total of three times. The last time there was almost an accident.

- Westminster, CA, USA

problem #5

Oct 282003

Silverado 1500 8-cyl

  • Automatic transmission
  • miles
Complaint received via E-mail. "we have a truck which we brought brand new and have had it back to the dealer for vibration ever since we bought it." They have done nothing, but balance at the tire. We have had brand new Goodyear tires put on the truck, mounted, balanced, etc, . and it continued to vibrate. They said there was nothing wrong with it, yet it continued to vibrate between 40-50 mph. We recently found a service bulletin on the truck #3009. The passenger door lock was falling off, the passenger side rear door was hard to shut and the driver door lock popped out.

- Winston-Salem, NC, USA

problem #4

Apr 242003

Silverado 1500 6-cyl

  • Automatic transmission
  • 10,500 miles
The vehicle leaned to one side.

- Savannah, GA, USA

problem #3

Nov 162001

Silverado 1500 4WD 8-cyl

  • Automatic transmission
  • 200 miles
While driving vehicle will continuously pull to the right, making it very difficult to steer. The dealership has replaced the steering gear and did some alignment, but problem still occurs. Ph the vehicle has been aligned on numerous occasions, and have not corrected. The front tires were wearing out unevenly. Scc

- New Castle, DE, USA

problem #2

Aug 202002

Silverado 1500

  • miles
When driving at highway speeds there is a strong vibration, and a rattle noise in the rear of vehicle. Took vehicle to dealer and they tightened up some parts, but problem reoccurred.

- Frontenac, KS, USA

problem #1

Apr 012002

Silverado 1500

  • Automatic transmission
  • miles
When driving in wet road conditions tires will spin at take off. Vehicle was taken to dealer 3 times, cannot find cause of problem.

- Nederland, TX, USA

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