This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V053000 (air bags) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Dash cracked across top of instrument cluster and above the airbag. Took truck in for airbag recall. Went to pick up truck from recall and found a big hole about 3 inches in the top of my dash beside the passenger air bag. I was not warned by service desk of possible damage form air bag replacement nor was I informed by service desk when the damage was done. Nothing was said when I picked up my truck. I complained about the damage a was told it was due to uv rays. Truck has 60,000 miles and has been kept in garage. They did not even clean up the dash when they were done. I can;T drive the truck with family members in it because I feel it is unsafe. Will probably have to put in a new dash just to be able to trade it off. It is just not right. Another issue was with the engine and was turned into the dealership when it has 36,000 miles. The engine has a miss when in park or setting at a light. The RPM drops 150- 200 rpms continuously. After they had the truck for 3 days I was told it was normal. It was the computer adjusting for emissions. Maybe but why did they give me a GM store voucher for 500 dollars? to buy me off, shut me up. Who knows. It just ain't right.
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was taken to duteau Chevrolet (7300 S 27th St, Lincoln, ne 68512, (866) 735-2310) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light was illuminated. The contact stated that the passenger's side air bag housing was fractured and had started to expand. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V053000 (air bags) however, the part to do the recall repair was unavailable. The contact called lou bachrodt Chevrolet (5500 N state rd 7, coconut creek, fl 33073, (954) 374-7978) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact to wait for the parts to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was unavailable. The contact called vetter-mcgill Chevrolet, Inc. (15241 M-60, three rivers, mi 49093; (269) 858-2047) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mendon, MI, USA
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Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V054000 (air bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2013 Chevrolet Silverado 1500. The contact stated while driving approximately 30 mph, another vehicle lost control and crashed into the contacts front end side of the vehicle but the air bags did not deploy. 2 persons was injured which required medical attention. The contact sustained back and neck injuries. A police report was filed. The contact stated no warning light was illuminated. The vehicle was towed to the insurance lot where it was diagnosed with being totaled. The manufacturer was not informed of failure. The failure mileage was approximately 110,000.
The dash cracked around airbag, could cause puncture to bag when deployed, causing harm. Vehicle was in motion. Mileage on vehicle is only 36,000 miles.
Truck was hit on front driver side by another vehicle. The frame was bent and the left side was also damaged. Airbags were released. Front tires were damaged. This occurred on July 9, 2020. Insurance and repair company are trying to fix it with other parts. I was in motion on a side street and a speeding vehicle that I did not see hit me.
The dash area around the passenger airbag cover is cracked and would be a flying debris hazard in an accident, especially if the airbag were to deploy. In addition cracks exist directly in front of the steering column that, when the sun hits it, creates a glare that affects visibility. Both of these are safety concerns and GM said that its normal. How is anything that can become flying shrapnel or blinding the driver not a concern or normal. This needs to be resolved before someone gets seriously hurt. These cracks appeared over a year ago but they've now gotten worse and the glare has become more of an issue.
The dash is cracked in several places including around the airbag compartment. The cracking happened spontaneously for no apparent reason and has steadily gotten worse.
The dash above the steering wheel cracked on 12/4/2019, now making a rattling noise. The crack now is going to expand due to vibration and it could effect the drivers side airbag down the line.
The contact owns a 2013 Chevrolet Silverado 1500. When the vehicle was started, the air bag and service air bag indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 85,000.
Dashboard is cracking leading to risk of flying plastic shards in the event of a crash where the airbags are deployed. This is a design defect on Chevy trucks of this model year and similar design model years.
I have found cracks in the dash directly connected to the support braces for the passenger side air bag, in case of deployment the shards of broken plastic can impale into an individual causing injury or death
Takata recall this vehicle has repeatedly shown airbag requires servicing since I bought the vehicle brand new. The warning has been looked at repeatedly and I am told nothing is wrong. However the warning persists. I received a letter about a possible recall but that letter was misplaced while asking about the constant warning. The takata site says the 2007-2013 Chevy Silverado is being recalled for the explosive bag. I am very afraid of an airbag problem but this warning still persists. Do I have to have a deadly accident with the airbag to prove my point?
A D V E R T I S E M E N T S
- La Grange, CA, USA