This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As my wife came to a complete stop at a stoplight and as the light turned green, she pressed the gas pedal and the truck would not accerlate. She pressed the gas pedal down to the floor board and still would not accerlate. So due to this the truck slowly rolled foward. She slammed on the brakes and the brakes would not move. Like if they became locked and wouldn't move an inch. At this point she is trying to get off the road to the shoulder, to avoid oncoming traffic. Then she finds that the steering wheel is also locked and can not be turned. It's taking her maximum effort to stop the truck from rolling forward and to veer off the road to avoid other vehicles. She is finally able to stop the vehicle after about 100 yards of effort and waits about 10 minutes, before the brakes and steering wheel would free up. No error message was present the entire time these functions were disabled and after they freed up, it was like if nothing ever happened. No check engine light has ever been on this vehicle. Strong belief this is a manufacturing defect and should have a recall.
First and foremost, I'd like to say that I've been completely satisfied with my vehicle up until recently. A little of three years ago, I decided to give up my Dodge and switch over to Chevy. I liked what they had to offer in the 2015 Silverado. Long story short, a few months out of warranty, my ac stopped blowing cold air all of a sudden. I immediately took the truck in to the dealer to have it diagnosed and found out that my condenser had a leak. I thought that this was odd due to the fact that I barely drive the truck, literally. It only has about 28,600miles on it in about 40 months. With that said, I proceeded to do a little research. My findings were that this has been an all to common issue with these trucks since the 2014 design. Is there anyway to get someone within GM to take a closer look at what is obviously some type of flaw or defect in equipment due to poor craftsmanship? you may say that I should've purchased an extended warranty and all but I feel like a component such as a condenser shouldn't be defective so soon either, especially on a low mileage vehicle that's barely out of warranty. Even if GM isn't willing to help me, I'd be happy with them fixing the problem for future consumers so that they don't become a "victim" like I have. It seems like this has been a big problem with these trucks and some others but I was never notified of any recalls or anything. While searching online, I found a "special coverage/program" number (17336). It was also along with NHTSA id 10135138.
It would roll even with the foot on the brake at low speeds faulty air pump had to get air pump, tube, air pump belt, alternator belt, air condition belt that cost me $700.
- East Bridgewater, MA, USA
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At about 60,000 miles I noticed my ac not working. I was told that it was going to be very costly to fix and a couple of dealerships near me would not get back to me about price and to to fix it, they told me its not under any warranty. They did tell me it would take 9 hours to fix-book time and the parts would be around $300+. seems too early for the air conditioning unit to stop working I notice a smell inside the cab and it was from the evaporator coil leaking. This happened in mid spring and just now was told how to submit a complaint. I have not had it repaired yet due to cost and finding someone to do it.
My father died after having a accident in his truck on 11/8/18. I believe it is attributed to the recent recall, leading to him dying after being pulled out through the windshield and collapsed afterwards. The stress from this accident attributed to his death.
Ever since I bought the vehicle I've noticed a ruff ride. It feels like it's coming from rear end. I hit a slight bump on road while driving and it bounces and vibrates roughly. Took it back to dealership a month or so after buying it and was told my tires where not balanced, so they balanced them and still came out the same. Decided to get a second opinion months later and was told it had weak shocks in front so they changed those out. Still nothing had changed. So returned it to the same dealership a week later and they then did the rear shocks mentioning they were in weak condition. Still no change. At that time my vehicle was under factory warranty so I guess they troubleshoot the cheapest way just to get the customer out of their and save money on their end. Now that my warranty is just over I called the dealership and they are giving me options I should have been told when my warranty was in effect.
While slowing down to make a turn, usually always using turn signal, my truck will completely shut down in the middle of the intersection with no warning. The engine shuts down and all electrical is lost. Luckily I haven't been hit by another vehicle while trying to restart my truck in the middle of the intersection had to jump out car so I wasn't in side if hit finally cars stop honking I jumped back in and started up again I was scared had my children with
The truck was taken to dealership on Sept. 24 for recall repair of faulty steering. On Oct.1 steering locked up and brakes failed while my daughter was driving and an accident occurred. Accident report filed with Missouri state police.
Air conditioning not working. Blowing hot due to worn hole in hose (thousands of known issues all with exactly the same symptoms and fixes... E X a C T L Y!!!!!!) called chev, the guy said NHTSA tells them what to pay for and what to recall so they're hands are clean of this issue. Pardon"???? worn hole? check bad condenser? check no bracket? check dealership/manufacturer participation? no way in hell! this is absolutely terrible business and there's no way the attorney general, the better business bureau and anyone else I can call are not going to hear about this. Oh yeah, the A/C never gets used, otherwise I would've had it fixed 20K miles ago under warranty but I didn't know it wasn't working. There's residue on the hoses from the leak which the dealership should've caught but they didn't. maybe I go that route"
My 2015 Silverado has approx 80K miles and the ac blows hot. The dealership found the ac condenser cracked. I understand from reading many GM forums that this is an ongoing issue happening since 2014. GM has known about the faulty design and still has yet to issue a recall or tsb. I have been quoted a price of 1200 dollars to fix a known issue.
My 2015 Silverado has approx 80K miles and the ac blows hot. The dealership found the ac condenser cracked. I understand from reading many GM forums that this is an ongoing issue happening since 2014. GM has known about the faulty design and still has yet to issue a recall or tsb. I have been quoted a price of 1200 dollars to fix a known issue.
My 2015 Silverado began blowing hot air with A/C on. Have had refrigerant added several times and it leaks out in 3-4 days. Another service location identified the problem as a bad A/C condenser. Looked online and discovered that there are many more people affected by this exact problem. Some are saying that there is a recall but my dealer says they are unaware of any problems or recalls. This is being reported as 'widespread failure' so vast that the replacement parts are unavailable due to national backorders.
Truck shakes severely when driving at speeds above 70 mph on many different road types. This problem started not too long after I got my truck new. After complaining about it the service department said this is "standard 22 inch wheel vibration." After I had about 35000 miles on it the vibration got so bad I couldn't stand to drive on the freeway. Took it back to the dealer and they said the tires were wore out even though there was still plenty of tread. Had another shop look at it and they found one of the wheels was ever so slightly bent. Took it back to the dealer to confirm. They sold me a new wheel, the problem didn't go away or change in any way. I bought new tires as they recommended, problem was still there but not so severe until after driving a few thousand miles. The more miles I put on the tires the worse the vibration gets. Took it back into the dealer again recently, they keep telling me it's standard vibration for 22 inch wheels. I know this is bogus because I know a few people with the exact same wheels and tires that don't have the shaking problem, they can drive as fast as they want and it's smooth. Everybody that rides with me asks what is wrong with my truck. How can I convince the dealer that there is an actual problem?
A D V E R T I S E M E N T S
- West Islip, NY, USA