This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving various low speeds, the steering wheel failed to turn. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the of the failure. The contact stated that the vehicle was repaired under NHTSA campaign number: 18V586000 (steering) however, the remedy failed to fix the failure. The approximate failure mileage was 26,000.
The contact owns 2015 Chevrolet Silverado 1500. The contact stated that the vehicle was taken to a tire shop as a precaution. The contact was concerned that there was a defect with the tires. The contact was informed that the failure was not with the tires. The contact was notified that the VIN was included NHTSA campaign number: 18V586000 (steering) which was the cause of the failure experienced. The vehicle was taken to bunnin Chevrolet of santa paula located at (101 w harvard blvd, santa paula, ca 93060) where the vehicle was repaired under the recall however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 51,000.
On more than one occasion I have lost steering control while turning right at low speed. The steering wheel seems to lock up for one to two seconds making it impossible to turn right. 1. in turning lane on city street turning right onto side street. From stationary position I pressed on the gas to turn right and cross traffic. Steering locked up and truck would not turn right. In about a second or so the steering freed and I was able to continue on 2. at a drive through car was in stationary position. At the end of wash and dry out truck in drive and proceeded to turn right. Steering locked up and I was unable to turn right for about a second or so. Then steering freed and I was able to proceed. 3. at stop light stationary making a right hand turn pressed on gas and steering locked up for a second or so. Then steering freed and I was able to proceed.
Apparently my truck already had the steering recall preformed, but I'm having the same issue still. The power steering stopped twice while driving, almost causing us to hit another vehicle. The lights will also dim almost to off while turning the steering wheel while stationary, also power steering will quick momentarily while doing this also. What do you suggest I do?
- Fort Collins, CO, USA
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While in motion, especially in slow turns, the vehicle completely shuts down. Power steering goes and battery completely drained. When problem is occurring dashboard lights are affected. Dashboard lights light up and go blank. Truck will not start unless jumpstarted. This has happened multiple times since summer of 2019. Contacted banks Chevrolet and concord New Hampshire and they said they are not aware of any known problems. Contacted banks Chevrolet in concord New Hampshire and they said they are not aware of any known problems, although recalls for this same issue are present in other 2015 Chevrolet Silverado.
Parked my truck came out to get in and go to work and had no power steering at all I was backing up in my driveway and was stuck in the middle of a battle creek city street unable to turn it even broke my finger/tendon on finger may having to have surgery due to no power steering and the great force I had to use to try to get it out of the road
The contact owns a 2015 Chevrolet Silverado 1500. While driving 60 mph, the steering wheel became difficult to turn. The contact stated that the "service power steering, drive safely" warning indicator illuminated. The contact was able to park on the side of the road. The contact was able to drive to his destination. The vehicle was taken to fiesta Chevrolet (located at 4002 South expressway 281, edinburg, tx 78542, (956) 287-3654), but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 66,690.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the steering wheel seized when turned and an alarm sounded. On several occasions, the steering failed and the vehicle stalled. The contact placed the gear into neutral and restared the engine immediately. The vehicle was taken to an unknown dealer where it was test driven, but the failure could not be duplicated. The manufacturer was not contacted. The failure mileage was 21,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving low speeds, the steering wheel became difficult to turn and became inoperable. There were no warning indicators illuminated. The vehicle was taken to findlay Chevrolet (6800 S torrey pines dr, las vegas, nv 89118, (702) 982-4000) where it was diagnosed that the negative battery ground cable was faulty. The vehicle was not repaired. The manufacturer was contacted and provided case number: 9-5568612928. The failure mileage was 75,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 35 mph, the vehicle lost power steering ability without warning. The contact managed to steer the vehicle to the shoulder of the road. Once turned off and restarted, the vehicle resumed normal operation. The vehicle was taken to cutter Chevrolet (711 ala moana blvd, honolulu, hi 96813, (877) 471-1766) where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the dealer updated the eps module software approximately one year ago. The contact referenced NHTSA campaign number: 18V586000 (steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2015 Chevrolet Silverado 1500. While driving 10 mph, the steering seized and the vehicle stalled while turning into a neighborhood. Sellers Buick GMC (38000 grand river ave, farmington hills, mi 48335, (248) 579-8383) was contacted and stated that there were no recalls. The contact scheduled an appointment with the dealer to see if the vehicle could be repaired under an extended warranty. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 64,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the stabilitrak, power steering, and ABS warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 18V586000 (steering) by capitol Chevrolet (6200 S ih 35 frontage rd, austin, tx 78745, (512) 445-1222); however, the remedy failed to repair the vehicle. The contact mentioned that the stabilitrak, power steering, and ABS warning indicators illuminated after the recall repair. The manufacturer was made aware of the failure. The failure mileage was 98,000. The VIN was unknown.
When my truck was under factory warranty it had a ratcheting clunking noise coming from the rack and pinion. The truck had 89000 on it and I called Chevrolet filed a complaint. I was driving last summer and I lost my steering going down the road then I got it back. Then I took it in for the software update recall. The Chevrolet garage told me that the rack and pinion is not covered under factory warranty. Now the truck has 109000 and the rack is binding worse. I did my research and found out their is alot of people with the same problem I'm having. These racks need to be recalled before someone gets hurt.
Vehicle was in motion moving straight forward at a very slow speed (inching out of car wash during drying cycle). Dash service indicator came on "service power steering drive with care". lost power steering almost instantaneously as dash service warning appeared. Was able to pull out of gas station with no power steering and pulled to side of road, turned off truck. Checked under the hood to see if any noticeable loose connections (none). Wiggled fuses in fuse box under hood. Restarted vehicle and dash "service" indicator flashed on but power steering worked for 2 corners (200 yards) while driving 25 mph and failed with same service warning. Limped truck with no power steering to dealer about 3 miles. No noticeable affect to accelerator or other electronics in the vehicle. Vehicle has 39,400 miles on it.
At low speeds of 15mph or less, when brakes are applied, the vehicles brake assist stops working and the electric to the car flashes off. If speeds are low enough and you apply brakes while turning right at a light or stop sign, the vehicle will shutoff and steering wheel locks. This is a huge safety issue and poor design.
Trucks shakes and vibrates at speeds over 65mph. Shakes are so bad it feels as though the wheels are coming loose. Tired have been rebalanced. Replaced. New rims. No solution.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving about 40 mph and attempting to slow down, the brakes did not work. The contact stated that the brake pedal went to the floor and caused the vehicle to rear-end the vehicle in front of it. The contact also stated that the steering either locked up or lost power and that there was no warning. The vehicle was damaged but was not totaled or towed. There was no injury reported. A police report was filed. The vehicle was taken to the burns Chevrolet Cadillac, Inc. Dealer (803-366-9414, located at 2515 N, cherry rd, rock hill, SC 29732) where it was confirmed that there was a recall (NHTSA campaign number: 18V586000 (steering)). The manufacturer was not made aware of the failure. The failure mileage was 103,000. Parts distribution disconnect
I was at a stop sign trying to make a left hand turn and the truck steering locked up and then it happened again in a drive thru fast food place. I'm scared it's going to cause me to wreck while driving. I have no control of the truck when it happens and my lights, radio, and door locks go out then come back on.
A D V E R T I S E M E N T S
- Kotzebue, AK, USA