This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 55 MPH, the vehicle lost steering functionality. The vehicle was swerving from left to right. The driver was able to stop the vehicle. After turning off and restarting the vehicle, the vehicle regained normal functionality. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 142,684.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the steering wheel jerked to the right, and the contact became aware that the electronic power steering was not functioning properly and required increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V719000 (Steering), and the VIN was included but the vehicle had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable, and the vehicle was difficult to steer. The contact stated that the steering wheel had seized. Additionally, the power steering reduced warning light was illuminated. The contact drove the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The contact was informed of an unknown recall however, the recall had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
I bought the truck around [XXX] from Barkau CDJR, Freeport IL. Two hours away from the dealer the truck went completely dead in traffic. A message appeared on the info screen that said roll down the drivers window and back up to reset the system when the truck finally restarted. Got home with it and called the dealer and let the know. In the next few weeks it happened a couple of more times. It was taken to Tapper Chevrolet in Paw Paw, MI to be serviced. The tech thought it was a problem in the fuse Block and replaced that, after that on the week end the truck was returned the problem happened 3 times. Took it back to Tapper's and they checked it again, had it for 4 days and could not replicate the problem. Kept having issues and took it to 1st Choice Automotive LLC in Dowagiac, MI, he went through the wiring and cleaned some grounds and it seemed to work for a while. Now it is doing the same thing again. It just shuts down randomly for no reason. You lose steering, brakes, you have no control when it happens and no warning when it is going to happen. Have searched You Tube and have seen many other complaints of the same problem with no solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Decatur, MI, USA
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Three or four instances of loss of power steering while making a right hand turn. Power steering failed momentarily except for the last time, steering failed completely while turning into a parking lot and I ended up in the snowbank. All electrical to the vehicle shut off to the vehicle and could not be restored until a new battery was installed. The new battery was completely discharged overnight. Possible related incidents are that several times I have had a message that the security system has been compromised, and I have been locked out of my vehicle spontaneously. I found that there is a recall for this year and model for this issue, but my VIN does not connect to any recall issued. I am afraid to drive this vehicle until this is corrected.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the steering wheel pulled to the left. The EPS, ABS, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the EPS module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The vehicle lost power steering and being an electronic system, there is nowhere to add fluid to the system. There was a recall for this issue from 2018 to 2019 and the repair service was performed on this vehicle. I now have to pay for the repairs that were once covered under a recall for a known issue.
Electric power steering, loses power, on board computer lost memory, clock went 0, active fuel management mileage recorder to 0, M/L smog number to no ready
#1- I had my truck in a few years ago for a brake issues that they said was a computer reprogramming issue and vacuum pump. They repaired and the issue slowly came back. Now it feels as if there is little to no assist with braking and stopping distance is growing. I feel like my family is at risk if there were ever to be a time I need to brake hard or fast. Theire are no warning lamps but obvious excessive braking effort and can feel the brake rotors through the pedal. #2- Intermittently, at low speeds, pulling into parking lots and parking spaces while turning the steering wheel, electrical power cuts out, steering wheel jerks out of hand, and a dash light comes on saying "service stabilitrack". This is a huge safety issue that could certainly cause an accident. I have Googled this very common issue with my year Chevy Silverado and personally checked the grounds on the left and right under the front dash panel by each speaker and found them to be clean and tight. This leads me to believe it is something else and electrical and a huge safety problem. Only issue is that it is very random and hard to replicate. Seems to happen on hot days when I've been driving a lot. I just got off the phone with the local dealership and they are saying there are no other recalls aside from the current one for air bag issues which I just scheduled. But these other issues I feel are definitely safety manufacturer defects/issues especially being that it has been in for the brake issue once already and the steering/electrical issue is such a common thing when searching the internet.
The contact owns a 2015 Chevrolet Silverado. The contact stated that while driving at 15 MPH and attempting to complete a turn, he became aware that the electronic power steering was not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became an intermittent occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number:?18V586000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 127,000.
Power steering randomly stops working, sometimes warning lights come on when this happens. There is a recall affecting 2015 chevy vehicles that is related to a defect in the power steering system that causes similar issues, but my VIN is not part of the recall. How can I get the manufacturer to fix this?
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while making a turn at 20 MPH, the power steering assist failed with the "Service Power Steering - Drive with Caution" message was displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V719000 (Steering) which he linked to the failure. The vehicle was taken to a dealer and the contact was informed that the electronic power assist and rack and pinion needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was repaired. The failure mileage was approximately 86,000.
A warning about my power steering popped up. My power steering is completely out. I had to drive it to the dealership to be worked on. The dealership has it in the shop. It's been there for two months, they cannot find the part. GMC/Chevy offered some money to help cover me since I cannot drive it, but that's when Gerald Jones GMC Aiken, SC deemed it operable. I told Chevy/GMC I would ask what the NHTSA said about that. I asked GMC the definition of operable. I don't have a definition yet. My belief is that my truck is not operable due to a safety issue (power steering) being out. Thank you for always protecting the consumer and protecting us. Very Respectfully, a military veteran and x-ray tech that knows vehicle safety! Ty, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At low speed power steering will cut off and kick in opposite direction, radio will blank out followed by service stabilitrak warning has happened multiple times in last few wks since first of Sept 2023
Truck shuts down, power steering quits working and forces vehicle wheel back other direction, stablitrack light comes on, ac shuts down, truck loses power, sometimes completely shuts down while turning.
[XXX]. My 2015 silverado with the 5.3 randomly just shuts off. When slowing down and at 10 to 20 mph, the Instrument panel goes dark, the engine shuts off, no power steering or brakes and almost crashed into someone. I turn the key it starts back up, but have to reset time and date and lose radio channels. Once a message about stabilitrac flashed after starting back up. Truck can be for Inspection. This problem happened 4 times in one morning it is being looked at now on [XXX]. There hasn't been any warnings. It just shuts down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the highway, I came to stop in traffic. Power shut off in truck. I had AC on and radio on and everything turned off.Dashboard went blank as well. Power restored and service stabiltrack notification came on. This happened multiple times while on road. Got off as soon as possible and took to dealership. Dealership has yet to get back to us. I believe this is related to the two recalls that I had completed. At no point should I lose power in the vehicle and not be able to control the car. This could have been a tragedy if driving at full speed and for vehicle to shut down.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 25 MPH, the "Service Power Steering-??, -??Service Stabili-trak" and "Service Four Wheel Drive" were displayed. The contact's husband was able to veer to the side of the roadway. The contact stated that her husband turned off and restarted the vehicle, and the vehicle responded as needed. The contact's husband was able to continue driving. The contact stated that the failure had been occurring increasingly and was persistent after restarting the vehicle. An alarm sounded. The contact stated that while driving from a complete stop, the vehicle hesitated to respond, and then jolted suddenly. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Numbers: 18V586000 (Steering) and 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control); however, additional diagnostics tests were being performed. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact that they could provide monetary assistance for the purchase of another vehicle. The failure mileage was approximately 63,000.
A D V E R T I S E M E N T S
- King William, VA, USA