The contact owns a 2017 Chevrolet Silverado, subjected to NHTSA campaign number: 19V-328000 (engine). The dealer smedley's Chevrolet (937) 412-1316, and the manufacturer stated that they were taking care of the cold weather states first. The contact stated parts were shipped to cold weather states in November 2019. The contact was informed that he could drive 200 miles to have the recall repairs performed in another state. The failure mileage was 35,000.

- New Carlise, OH, USA

It happens intermittently.. as I slow up to a speed under 10 miles an hour, as soon as I turn the steering wheel, the vehicle will lose power, either turning off and on fast the dash will lose power but the motor will still be running... sherry this happens, the steering feels like theres resistance turning and the only way to fix it is to turn off the vehicle and let it sit. Other times it will happen and the vehicle will lose total power, almost like I removed the key but the vehicle will still be rolling. The steering wheel has locked twice all while the vehicle is still in motion as well and brakes are non functioning. Its happened several times going through intersections, pulling into my driveway, and U turns. It never happens in reverse. Ill never own a Chevy again...

- Fort Worth, TX, USA

Letter from senator sherrod brown on behalf of constituents regarding defects with their General Motors truck. The consumer stated the vehicle has had multiple engine related failures. The dealer was unable repair the vehicle.

- South Vienna, OH, USA

Turning into shopping center parking lot and the engine turned off. I was able to restart it. Everything had reset.

- Katy, TX, USA

The engine block heater cord was recalled on my 2017 Chevy duramax diesel. I brought my truck to my local dealership on August 21, 2019 for the recall and the cord was simply cut off. At that time there was not a remedy for the recall. I called Chevrolet customer assistance today, November 12, 2019, to check on this recall as the temperature in Kansas is becoming very cold and I am needing the engine block heater. I spoke with sabrina and her supervisor michael who both informed me the new engine block heater cord has been released to cold weather states, not Kansas. The only way for me to get the cord for my truck would be to drive to Colorado, the closest state to Kansas that the cord has been released to. Colorado is over 8 hours from me, not to mention the temperature is currently colder in Kansas than Colorado. This is just very frustrating, I paid for the engine block heater on my truck so I can use it. I got notice of this recall in may of 2019, now it's November with very cold weather and the issue has not been resolved.

- Kincaid, KS, USA

The contact owns a 2017 Chevrolet Silverado. The contact received notification of NHTSA campaign number: 19V328000 (engine). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Elkland Chevrolet (505 E main St, elkland, pa 16920, 814) 258-1071) was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Breesport, NY, USA

Fuel injector or fuel pump does not work properly. On two (2) different occasions, months apart, my engine has lost power and the vehicle stalled. Both times at low speeds 10 - 15 mph and low rpms. This has nearly caused me to crash into one vehicle and for another to almost hit me from behind as my car died while making a right hand turn off a busy road. I have had the vehicle towed in twice, but the dealership and GM both say unless they can duplicate the issue they will not fix or replace anything. This vehicle is unsafe and needs to be recalled/reviewed. On top of this, they had to replace the vacuum pump for the brakes and do a software patch update because the backup camera was dangerously bright, especially at night. The camera issue took 2 visits to 2 different dealerships to get resolved. GM is playing the numbers game of hoping for a fine instead of paying to replace any parts. Especially since they are dealing with a pr battle about making cars outside of the usa. They took the bailout money and screwed americans.

- Dallas, TX, USA

The contact owned a 2017 Chevrolet Silverado. When the contact pulled into his driveway and plugged in the block heater, the vehicle caught fire a few minutes later in the engine compartment. The contact placed the vehicle into neutral to move it away from his house. The fire department was called and extinguished the flames. The vehicle was destroyed. Both the manufacturer and insurance company sent fire investigators to examine the vehicle. The contact submitted a fire report to his insurance company. A police report was filed. Both investigators stated that it could take up to 90 days to report their findings. The insurance company offered a buyout for the total loss of the vehicle; however, the contact wanted to see what the manufacturer would offer. The dealer was not contacted. The failure mileage was 24,500...

- West Newton, PA, USA

The engine is unable to receive consistent fuel when you start the vehicle. It requires pushing down on the gas pedal multiple times and restarts to get the engine going. Then, while driving the engine loses fuel and causes the vehicle to turn off and essentially die. This has put me in 2 near wreck incidents already despite the GM dealerships saying there is no issue.

- Dallas, TX, USA

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was towed to gengras Chevrolet (585 Connecticut blvd, East hartford, ct 06108, (860) 269-3772) where it was diagnosed that the module and fuel relay needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed to richard Chevrolet (1405 highland ave, cheshire, ct 06410, (203) 651-7016) where it was diagnosed that an unknown cable needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided case number: 9-5039253021. The failure mileage was 39,000. The VIN was not available.

- Southington, CT, USA

The contact owns a 2017 Chevrolet Silverado. The contact stated that the engine leaked anti-freeze and the rpms on the instrument panel were out of order. There was also an abnormal odor of anti-freeze in the vehicle. There were no warning indicators illuminated. The vehicle was taken to mid state Chevrolet Buick (26 days dr I 79 exit 67, sutton, wv 26601, (866) 596-3984) and a new water pump was installed along with new injectors; however, the odor of anti-freeze returned days later. The engine also continued to leak anti-freeze. The manufacturer was was made aware of the failure and did not assist. The failure mileage was 9,600.

- Roanoke, WV, USA

The codes should not allow you to use the starter and it dose will be goiing down the road and loses power.went through 5 wire harrnesses with in the 5 months

- South Vienna, OH, USA

The contact owns a 2017 Chevrolet Silverado 1500. While driving approximately 70 mph, the vehicle vibrated profusely without warning. The vehicle was taken to quirk Chevrolet (781-843-4800, located at 444 quincy ave, braintree, MA 02184) where the technician road-tested the vehicle and stated that the vehicle was performing as designed. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the same dealer for further testing. The vehicle was not repaired. The failure mileage was approximately 100.

- Quincy, MA, USA

The pickup shakes at speeds typically between 30-45 and 55-75. It shakes hard enough and long enough at times where at higher speeds becomes dangerous because it compromises the steering where the truck can come off its line and become unstable. It will also shake randomly and for unknown periods of time. When it starts I have no control over it and no control over when it starts or stops. I have brought it into the dealer a couple times now. The first time they said I needed to rebalance the wheels and put on new tires so I did both. The second time they said it was a problem with the engine/drivetrain when it deactivates 4 cylinders. They told me there is nothing they can do for this problem. I have researched this and it seems that it is a problem with this specific engine and GM is claiming there is not a safety issue. This is completely false as the truck becomes unstable and steering is compromised. At highway speeds this is a huge issue especially if this continues into winter months where road conditions are not the best.

- Marshall, MN, USA

The contact owns a 2017 Chevrolet Silverado hybrid. While driving 35 mph, the check engine warning indicator illuminated, the vehicle shook, and the engine seized. The vehicle was serviced at coughlin automotive (255 lafayette St, london, oh 43140, 740-852-1122) where it was diagnosed that the hybrid engine failed. The vehicle was repaired, but the engine continued to seize. The failure mileage was approximately 71,090.

- South Vienna, OH, USA

6.2L engine had faulty injectors and had to be replaced. GM said my truck had a warranty block so I had to contact the BBB and go to mediation to get injectors replaced. Now I'm noticing a shudder (vibration) while driving with a fluttering of the RPM's. all my research has led me to believe it is a faulty torque converter. My wife has a 2017 camaro that is having the same issue. Dealership stated that they are replacing the faulty torque converters in vehicles with 8 speed transmission, but will not replace mine because GM has put a block on my warranty. GM cannot provide any evidence giving them reason to block my warranty on my vehicle.

- Jacksonville, FL, USA

While I was driving on the highway, approximately 55mph; the check engine light came on; smelled like plastic burning at the same time; I was able to stop on exit ramp as thick black smoke filled the inside. Good samaritans helped me get out as flames were ignited under the hood. Several like MINIexplosions accompanied the flames.

- Gretna, VA, USA

Engine hesitation, or misfiring. Jerking, or transmission shuttering when engine is at low RPM and on incline. (I.e. when traveling about 45mph and start up a hill, the RPM's are about 1300, and the transmission doesn't gear down, so it starts shuttering until you give it more acceleration than usual.) after dealing with this issue for nearly 8 months and 15K miles, I believe this safety issue should be recalled. Dealer originally acknowledge the problem but was unsure of the cause. After 5 repair attempts the dealer say they can't duplicate and the vehicle performs as designed.

- Coalton, WV, USA

The contact owns a 2017 Chevrolet Silverado. While driving various speeds, the vehicle would vibrate. The vehicle was taken to huffines Chevrolet (1400 stemmons fwy, lewisville, tx 75067) where it was diagnosed that the tires were out of balance and the front driver's tire needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to classic Chevrolet (3991, 1101 tx-114, grapevine, tx 76051) where it was diagnosed that the motor mount needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The approximate failure mileage was 3,000.

- Arlington, TX, USA

With approximately 7800 miles on it, my vehicle was in motion and I was crossing a highway when the engine started to stutter and lost power. I was almost hit by an oncoming semi while crossing the road. I narrowly missed getting hit, the semi driver slammed on his brakes and honked at me as if I had done something wrong. I promptly pulled off to the side of the road, and noticed a check engine light. I brought it to my local shop where they had diagnosed it as a faulty lifter. This is a prevalent issue on many Chevrolet/GMC engines as there are technical service bulletins released on this. I have attached an older (2016) tech service bulletin, but there is an updated one with the following part number: 15-06-01-002F. I would like GM to step up and issue a recall on this as this is most definitely a safety concern.

- Cedar Rapids, IA, USA