This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while shifting into drive, the transmission violently jerked into gear, and the check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was advised that the transmission was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that weeks later, the tailgate failed to lower while depressing the button, and the rear-view camera image remained displayed on the screen while the vehicle was in drive(D) and being driven. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
Oil coolant line detached from the crimp. GM customer satisfaction program N212326940 is exactly what has happened and GM states it is not associated to my VIN so they can't (won't) do anything about it, even though the bulletin clearly indicates 2019 Silverado 1500 (new model). This occured as I was on the interstate. I pulled over as soon as the warning came up telling me to turn the vehicle off. I had to wait on the side of the interstate for several hours for a tow to a local mechanic shop. The mechanic diagnosed the issue and took photos and described the issue in writing. Prior to the incident there was no vehicle warning light that there was an issue, nor did I receive a letter warning of the issue. This catastrophic failure of the coolant line ejected oil, coating the undercarriage and passenger running board. The program bulletin states: Condition: Certain 2019 model year Chevrolet Silverado 1500 (New Model) and GMC Sierra 1500 (New Model) vehicles, may have a condition in which the engine oil cooler (EOC) lines may leak and detach from the crimp joints. Exposure to cold temperature may also aggravate this condition. If the EOC lines leak, there may be an oil leak on the ground and if the EOC lines detach while operating the vehicle, there will be an immediate decrease in oil pressure. This will coincide with a warning on the driver information center display (-??Oil Pressure Low Turn Vehicle Off-??), along with warning chimes. If the customer continues to operate the vehicle, a loss of propulsion is possible. Correction: Dealers are to replace the engine oil cooler lines, oil, oil filter and refill the coolant.
vehicle's cam shaft failed resulting in major engine damage and costly repairs, vehicle less than 100k miles, same issue as recent GM recall, but this was not included in recall
I was passing a line of vehicles when a semi started over into my lane. I hit the gas, to avoid being hit by the truck. When I did warning light on my vehicle appeared on the display. I lost speed and immediately heard a loud knocking from the engine. I was on an open 4 lane highway and knew there was a dealer close by. I drove to the dealership, I left the vehicle running so they could hear it. The service tech told me they had seen "several" vehicles in with the same problem with the 5.3L. I left the vehicle there and was given a loaner. They told me the lifter had gone bad when I sped up quickly, and the camshaft was damaged. Further research by me has discovered a lot of vehicles have this same issue due to the active fuel management system. I chose not to pay Chevrolet $7000 to fix the engine, and currently have it in a private shop being repaired. A less experienced driver may have slammed on the brakes or swerved and caused a major accident. My vehicle did slow down on its own, but I was able to keep control and safely maneuver to the right lane.
- Munday, TX, USA
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engine replacement at 60k miles due to metal pieces broken down and shredded in engine, happened while driving. dealer replaced engine because i had extended warranty. Few months later the transmission failed and they replace with a brand new transmission because i had extended warranty. Now 15k miles later my wheels randomly lock up when turning corners. very dangerous. I can dig for every fine detail and time stamps and paper tail but i saw article on gm issues with engine and wanted to share. they didn-??t want me to come forward when all of this happened.
Vehicle wouldn-??t accelerate on the freeway and then shuttered and would not shift in the transmission. Was told by a repair man that the transfer clutch failed and the transmission is failed.
This has happened twice now, this vehicle has gone through 2 transmissions and still puzzles me. Hard shifts, sudden jerking and stopping. I-??m just throwing money away for something that is unreliable. Both done by certified GM Dealer.
I was getting on the freeway and all of a sudden a lost power and heard a loud clunking noise. I drove as fast as I could to get in a safe area. Afterwards I had my vehicle towed to my mechanic. They said engine failure and possibly transmission failure. They found metal shavings in the oil. I had changed it myself a few weeks prior. I then took it to a gm dealer. I was just outside my powertrain warranty at about 70k miles. They said the same thing. 24k to repair. I had to junk the vehicle.
My truck out of nowhere will momentary lockup of the rear wheels, I can't get it to release unless I remove the battery. This has happened around a dozen times. It has happened a low speeds and high speeds. This is a safety issue and I can't drive my truck anymore out of fear I or someone will get killed!
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle lost motive power. The transmission unexpectedly downshifted, and the power train and check engine warning lights illuminated. The contact pulled over to the side of the road and waited for a while. The contact was able to drive for a short distance before the failure recurred. The contact diagnosed the vehicle and retrieved DTC: P2820 (Pressure Control Solenoid "J" performance/Stuck Off); DTC: P0777 (Pressure Control Solenoid "B" Stuck On). The vehicle was taken to an independent mechanic who diagnosed and confirmed that the valve body needed to be replaced. The contact changed the transmission fluid; however, the vehicle was not repaired. The contact stated that the failure was recurring. The contact parked the vehicle, and the vehicle was no longer driven due to the safety concern. The contact related the failure to NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000.
At the dealership has I type, Engine lifter failure, 68000 miles, Oil changed every 4000 miles, before oil life was at 50%, No warning, No warning noise, Just all of a sudden loud knocking noise, No check engine never came on, Had to had it towed
I was driving on the hwy at 70mph when the engine had a catastrophic failure. Several warning lights appeared on the dash, loud metal clunking noises, vibration, and sudden slowing down of vehicle. I immediately pulled to side of road, turned truck off and called local dealership. Upon their inspection, they notified me a lifter bearing failed that would cause engine to seize and would require a new engine.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds and accelerating from being idle, the vehicle aggressively started jerking and the vehicle lost motive power. The contact coasted to a safe place and waited before attempting to restart the vehicle to continue driving. The vehicle occasionally restarted immediately, and other times took a long time before restarting. The contact also experienced unintended acceleration. The vehicle was shifted into neutral to decelerate. The contact stated that the failures occurred without warning. The vehicle was taken to the dealer who diagnosed that the transmission and lifters had failed. The six lifters were replaced; however, the failure persisted. The lifters were replaced a second time, but the failure recurred. The vehicle was returned to the dealer, who then diagnosed that the radiator fluid was leaking into the engine. The engine was replaced. The failure persisted, and the TCM was replaced; however, the failure persisted. The wiring harness was replaced for the second time. The failure persisted, and the vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was 10,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle shuddered upon depression of the accelerator pedal. There was no warning light being illuminated. The vehicle was taken to a dealer where the torque converter was replaced. Recently, upon exiting a rest stop at 45 MPH, the vehicle stalled with several messages on the instrument panel. The contact pulled the vehicle off to the highway shoulder and the vehicle was towed to a local dealer. Once at the dealer, a diagnostic test was performed and the contact was informed that the lifters, the camshaft, and the pushrod were all defective and needed to be replaced. The manufacturer was notified of the failure and the contact was promised a call back, which was never received. The vehicle was repaired. The failure mileage was approximately 30,000.
Hard shifting, shutter, jerk, hesitation feels like the motor is going to fall out. Haven't had the manufacturer look at it, but it's very annoying and embarrassing.
In 2024, I had the transmission replaced due it leaking transmission fluid. The transmission is sealed and there is no way to add fluid. This created an internal problem for the transmission. In January 2025, the engine made a loud pop noise and began performing horribly. My wife and I were on the interstate in a major city and surrounded by traffic. I drove it to the side of the interstate, immediately, and turned it off. I had to call someone to tow me back home(2 hours away) and my wife missed a very important doctor's appointment. Upon inspection, I found failed valve lifters, camshaft, pushrod and valve lifter tray. I managed to get everything replaced and the truck ran fine. March 2025, as I was driving on the highway, the truck stopped running. A message came on the dash screen saying, "Shift to Neutral and restart". I did and nothing happened. I had it towed to a shop. They told me it was a fuse block that was blown and the starter blew so they replaced them. It had struggled to start a couple of times and since I knew it had a new battery, a starter and fuse block made sense. I picked the truck up and in less than 24 hours, it happened again. It stopped running as I was driving and would not restart. The shop has checked GM tech forums and found where someone said to check if the motor would turn over manually. They have tried and failed. They, then, took the oil filter off and found metal shavings in the oil. Their diagnosis is that the engine bearing has seized and is causing the problems. My main issue is safety. My wife and I could have been seriously injured or killed and could have injured or killed someone else when the incident happened on the interstate. The same could've happened with just me in the vehicle or with our children. There were no warning lamps, messages or any symptoms whatsoever before January 2025 for the engine. The truck doesn't even have 100,000 miles on it and I have kept up all of the maintenance.
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- Live Oak, FL, USA