This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without warning (no warning lights or previous mechanical indications) the power steering failed making it extremely difficult to turn the steering wheel. Fortunately this happened while I was parking and not on the highway. The truck had approximately 48,000 miles on it at the time. (8/30/25) Repairs required replacing the rack and pinion steering and a heavily corroded "grounding strap". Repair cost was appx $3500
Summary: While driving, the transmission intermittently fails to shift and the truck has locked up and screeched to a complete halt approximately four times, creating a sudden stop/near rear-?'end-?'collision risk. Details & timeline: First symptoms were around 55,010 miles. On 10/13/2024 the Chevrolet dealer performed -??SERVICE TRANSMISSION GM-?? (fluid & filter), but the condition continued. In April 2025, a shop documented DTC P0700 & P2727 (pressure-?'control solenoid), burnt transmission fluid, and clutch material in the pan, and recommended replacing the transmission, transmission cooler, and cooler lines. Earlier, the transmission control module was reprogrammed, and oil cooler lines were replaced, but the truck still intermittently fails to shift while driving. The check engine light has illuminated during some events. Engine safety concern: During the same period the engine oil was found very low/-??no oil on dipstick-?? with no external leaks; an oil-?'consumption test was recommended, raising concern about internal engine damage and possible contamination from the transmission failure. Safety impact: The lock-?'up / abrupt stop events occurred while the vehicle was in motion at approximately [~speed and road type, e.g., 35-?"55 mph on city/secondary roads], forcing hard braking by vehicles behind me. This presents a risk of sudden loss of propulsion and crash. Frequency: About four lock-?'up events so far; shifting failures are intermittent and ongoing. Current status: Vehicle at ~73,000 miles. A Chevrolet dealer is being asked to perform a factory diagnosis and to submit a manufacturer goodwill/warranty review.
On August 17,2025 I was driving on the freeway when I heard a loud bang and I thought my tire blew but it also felt like I hit something, however I pulled over and tires were ok. I proceeded to go again and this time if can feel my rear tire lock up and then let go. I pulled into a parking lot and my tires had some strips on them as if they where dragged.
I noticed that the carpet behind the seat was wet and moldy in the truck so I started looking and noticed the rear window was leaking in two areas. This has obviously been going on for a while as it explains why the kids have been complaining about the smell back there. Since Florida is sub-tropical mold and mildew is a problem and a health issue. I investigated and found hundreds of complaints regarding this issue with failed sealant and cracks. I also discovered a service bulletin that describes the issue but GM refuses to fix it since they say it's not a safety or mechanical issue. Well, I happen to disagree with that since the leak causes the window to fog up and an unsafe environment for people to breath in mold spores in a small space. So, my visibility is impaired and I have to suffer with respiratory issues" This seems to be reason enough for them to perform a permanent repair at their expense, not mine and they can take it out of the designers pay, not mine. Can you help with this"
- Auburndale, FL, USA
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A few month ago this 2020 Silverado check engine came on in the middle of driving. It stopped shifting and almost caused an accident because it wouldn-??t stop. I took it to the dealer and they found nothing wrong. Today, it is doing the same thing with faulty shifting, especially during first and second gears and when I initially accelerate. It is jumpy and worried and accident will happen if the car stops shifting like before. The check engine light is on again
I-??m reporting a safety concern involving a 2020 Chevrolet Silverado 1500 with the 3.0L Duramax diesel engine. The vehicle went into limp mode and died on the side of the road. AAA installed a new battery, which temporarily restored operation, though the -??Service Charging System-?? warning remained. I drove it home, let it sit for several days, and then took it to a Chevrolet dealership. Although the warning light had cleared, I brought it in out of caution. The first dealer diagnosed a failed alternator and recommended replacement at a cost of $2,158.75. I was also told the vehicle was not included in any active recalls related to this issue. Believing the price was high and wanting a second opinion, I went to another Chevrolet dealer. They ran the same diagnostic and found no issue with the alternator or generator, charging only a diagnostic fee. They also said if the alternator had needed replacement, the cost would have been around $1,300. I mentioned to both dealers that I had seen similar alternator/charging system failures recalled on other 2020 Silverado models. Online forums and customer complaints suggest that many Silverado 1500 trucks with the 3.0L Duramax are experiencing similar problems, indicating a potentially broader issue. Given the inconsistency in diagnostics, the significant cost discrepancy, and the number of similar consumer reports, I believe this issue may be more widespread than current recalls reflect. I respectfully request that NHTSA investigate whether the existing recall should be expanded or if a new recall should be issued for 2020 Silverado 1500 models equipped with the 3.0L Duramax. This issue occurred shortly after a separate failure related to the NOx sensor, which I am submitting under a separate complaint.
I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner's expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint regarding that issue.
I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner-??s expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint regarding that issue.
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
I was enjoying my day off with my family while driving torch highway when I try to pick up my speed to merge in, but my truck was not responding, when stepping on gas, I certainly did not saw any of them gears change I had to put to the for our safety and had to call a tow truck.
I began having difficulties with my transmission at around 75,000 miles. The transmission began to stutter and slip. The transmission felt like I was driving on rumble strips. Transmission was replaced after waiting approx. 4 months. The transmission was replaced with a new GM transmission at the dealership.
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it-??s another L87 engine failure from
Rear window leaks water into the cab during rain, snow, car wash, etc. GM refuses to abide by comprehensive warranty to fix the issue, and my dealership wants to charge around $1,000 just to apply sealant. Water goes into and behind the rear seat (where my child sits) and goes to unknown area. Water can cause rust, mold, electrical problems, or any other number of issues. I noticed it around November of 2024 but I don-??t know how long it has actually been occurring for. When researching this issue, appears to be relatively commonplace for my year and style of vehicle. Even the GM techs at my dealership acknowledged it is a recurring issue that may require MULTIPLE visits before getting a permanent solution (replacing the entire window).
2020 Chevy Silverado 1500 8L90 transmission failure at 40,000 miles and I am now at 90,000 miles with the same issue. I have been working on this truck tirelessly tried to fix the transmission. I-??ve had 3 transmission fluid replacements and a full torque converter replacement. General Motors knowingly sold these models to consumers when the transmission was faulty and underperforming. It shudders, shakes, and slips while driving. It-??s almost caused me to get into a few accidents. I just want compensation and to be a part of the class action lawsuit they are being filed upon. My phone number is [XXX] And my email is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall" And what are the next steps if a remedy isn-??t made in the timeframe allowed" I-??ve contacted General Motors and cannot get an answer. Thanks
A D V E R T I S E M E N T S
- Von Ormy, TX, USA