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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
22,813 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 2500 body / paint problems

body / paint problem

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2002 Chevrolet Silverado 2500 Owner Comments (Page 1 of 2)

problem #22

Nov 232006

Silverado 2500 6-cyl

  • Automatic transmission
  • 120,456 miles

A D V E R T I S E M E N T S

A Chevy Silverado tailgate releases at the latch and drops without provocation. The consequences are a sudden loud noise and the dropped tailgate opens releasing cargo onto roadway. This failure is not precipitated by any unusual road surface or bump.

- Plymouth, MA, USA

problem #21

Jun 292004

Silverado 2500 4WD 8-cyl

  • miles
2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.

- Gunnison, CO, USA

problem #20

Feb 012005

Silverado 2500 4WD 8-cyl

  • miles
2002 Chevy Silverado brakes failed at low speeds. When the consumer took the vehicle to the dealer to be inspected, he was informed there was a problem with the ABS. The sensor was cleaned and a part was replaced. The consumer then received a recall notice in October 2005 regarding the ABS. The recall letter stated the consumer could apply for reimbursement. The tailgate rusted and broke. The steering relay and right front idler arm were replaced. The window regulator was replaced. The wheel center cap fell off.

- New Florence, PA, USA

problem #19

Jan 272005

Silverado 2500 8-cyl

  • miles

A D V E R T I S E M E N T S

The consumer experience problems with reimbursement claim form for tailgate support cable recall. The consumer has sent in all the necessary paperwork, however he has not received any settlement.

- Franklin, VA, USA

problem #18

Apr 092004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 31,000 miles
Recall 04V129000 concerning tailgate support cable. While stepping off the tailgate it suddenly dropped. Consumer sustained minor injuries. Vehicle was taken to the dealer, who replaced the cables with some temporary support cables until they learned more about this recall. Consumer called Chevrolet customer service, and representative informed the consumer that this vehicle did not show any recall. The consumer placed 9 concrete blocks on the tailgate and preceded to step off when it collapsed. Consumer noticed that one of the cables that support the tailgate snapped.

- Wappingers Falls, NY, USA

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problem #17

Oct 192004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • miles
04 V 129 000/tailgate support cable: The dealer replaced the support cable that was not stainless steel as mentioned in the recall notice.

- Columbia, TN, USA

problem #16

Sep 202004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

04 V 129 000/tailgate support cable: The dealer replaced the support cable that was not stainless steel as mentioned in the recall notice.

- Fort Smith, AR, USA

problem #15

Sep 222004

Silverado 2500

  • miles
2002 Chevrolet 2500hd pick-up truck cargo box tailgate support cables failed without warning; near-miss personal injury.

- Uncasvillle, CT, USA

problem #14

Dec 072003

Silverado 2500

  • miles
Was passenger in 2002 Chevrolet truck low mileage new purchase for young owner, myself and two youths on tailgate 12 miles an hour on country road both cables broke at the same time in the same spot tailgate dropped, resulted in head trauma and continuing medical treatments.

- Mason, IL, USA

problem #13

Jun 302004

Silverado 2500 4WD

  • miles
While driving consumer heard a loud noise. Consumer pulled the vehicle over and noticed that tailgate broke and dropped onto the bumper.

- Dallas, TX, USA

problem #12

May 062004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

Bracketts that hold tailgate broke at the same spot on both sides at the same time causing tailgate to fall against bumper.

- Soddy Daisy, TN, USA

problem #11

Mar 152004

(reported on)

Silverado 2500

  • miles
While driving a loud noise was heard. Consumer pulled the vehicle over, and noticed that tailgate broke, and dropped onto bumper.

- Dallas, TX, USA

problem #10

Mar 062004

Silverado 2500 6-cyl

  • Automatic transmission
  • 44,500 miles
One of the two support cables which hold the tailgate in place when it is open has broken in the middle and appears to be badly corroded.

- Mount Pleasant, SC, USA

problem #9

Feb 282003

Silverado 2500 6-cyl

  • 49,950 miles
While driving down the road, the tailgate, while latched, fell off the truck.

- Quinton, NJ, USA

problem #8

Feb 242004

Silverado 2500

  • Automatic transmission
  • 50,000 miles
While driving tailgate support cables broke, causing the tailgate to detach from the vehicle. Dealer stated the problem could not be solved because of the mileage on the vehicle. Consumer has tied tailgate to the vehicle with cord.

- Pittsburgh, PA, USA

problem #7

Feb 212004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • miles
Tailgate support cable rusted through and broke unexpectedly.

- Floyd, VA, USA

problem #6

Jan 242004

Silverado 2500 4WD 6-cyl

  • Automatic transmission
  • 38,440 miles
I recently purchased a 2002 Chevrolet Silverado, and about a month ago the rear tailgate suddenly fell down, and upon inspection, the cables on either side that hold the tailgate up were both broken. Fortunately the vehicle was in my driveway and not motoring down the highway. I had the problem correctly at my repair service, where 2 new cables were installed. I saw an article in my local newspaper today {2/24/04} that alluded to a possible defect in the design or the mechanism itself. No injuries resulted from this mishap, but I wanted to report this to your bureau since obviously there have been more instances.

- Canton, OH, USA

problem #5

Sep 152003

Silverado 2500 8-cyl

  • Automatic transmission
  • 43,000 miles
The cables that hold up my trucks tailgate snapped when my friend sat on it. My friend only weighs about 165 lbs. Luckily, he only suffered a minor scrape from the incident.

- College Station, TX, USA

problem #4

Oct 152003

Silverado 2500

  • miles
The cable on one side of my Chevrolet pickup gate broke causing the gate to fall onto the bumper. After purchasing a new pair of cables from the dealer I noticed that the gate was not properly aligned causing the weight of the gate to be placed all on one cable. I alerted the dealership to this problem which they looked at and suggested that I could make some adjustments to the tailgate to fix the problem. I tried to make an adjustment but could not get any movement in the tailgate so I am still driving with the problem.

- Prairie Village, KS, USA

problem #3

Dec 212003

Silverado 2500 8-cyl

  • Automatic transmission
  • 40,546 miles
I was loading my cargo into my 2002 Chevrolet HD2500 and both the tailgate cables broke spilling me and my 4-wheeler on to the ground. I was not hurt, but it was very dangerous.

- Red Oak, TX, USA

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