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6.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,866 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Silverado 2500 accessories - interior problems

accessories - interior problem

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2003 Chevrolet Silverado 2500 Owner Comments

problem #3

Mar 032014

Silverado 2500

  • miles

A D V E R T I S E M E N T S

I have a 2003 Chevy Silverado and the brake system start going out last week. Took it to my GMC dealer, where I purchase the vehicle from. They stated that the brake line are completely rusted and the issue is so extensive that they cannot do work to it. I need to find an independent auto repair shop. I purchase a premium warranty from the dealership and they are the only one that has been performing maintenance on the truck for the last 1 1/2 years.

- Jonesboro, GA, USA

problem #2

Dec 282004

Silverado 2500 8-cyl

  • Automatic transmission
  • 32,000 miles
When braking at any speed brake pedal would go to the floor, and there would be extended stopping distance. Dealership was notified, but did not resolve the problem. ABS displayed brake system failure. The consumer stated that the brakes failed on inclines. The consumer stated that there was an electrical short. The odometer failed and added extra mileage. The tires started separating after 300 miles. The radio became hot and shorted out. The air conditioner shorted out. The consumer stated that the new vehicle checklist was not filled out nor reviewed with him. The consumer stated that the engine knocks. The consumers fingers were burned by the radio after it got hot. The consumer stated that he heard a growling noise in the power steering. The consumer heard a buzzing noise in the transmission. The consumer had to use the emergency brake to stop the vehicle coming down a hill. The right headlight went out and turned black. The headlight was replaced with the wrong high beam light. The cd player will not take the cd. The speedometer will only go to 20 mph at times.

- North Little Rock, AR, USA

problem #1

Oct 052003

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 597 miles
Bought a new 2003 Z-71 Chevrolet Silverado in Sept 03'. had a bouncing while driving at any speed. Went to the dealer and was told that I probably needed a tire balance. So I went to their tire shop. I did this five(5) separate times. So then they thought maybe a bad tire. So, I had all tires changed. I have now had three(3) differant sets of tires put onto this vehicle. So then I E-mailed Chevrolet with no response. About three weeks later I E-mailed them again. This time I got a phone call from Chevrolet. They had me set up a ride along with the service manager. Just leaving the dealership for the test drive, the service manager commented on the vibration in his rear through the seat. 20 minutes later his comment was "this would drive me crazy!". at that point they changed the rear shocks. No help. So I called the dealership to see what was their next coarse of action and the service manager told me he was meeting with his rep. And a engineer and wanted the truck back again three weeks later. So after I dropped it off, later I got a call from the service manager that there are two setting on the front end that they wanted to try. I got my vehicle back without any explaination from anyone about what was done now. I didn't want to take it but was told that leaving it there would not help because if this did not work that pretty much too bad. No one had a solution for me I was then told that it was drivin' be the engineer and compared to several others. They then said it's probably a characteristic of the vehicle. However, I was not givin a chance to drive any other at any time nor did I see any 2003 Z-71's on their lot. So what did they compare it to and why wasn't I givin an oportunity to drive another?? I also work on a used car lot myself and have driven 2 other 2003 Z-71's which we had and one was lifted. Neither had the bounce mine has. Some roads bounce so much that the truck starts to hop constantly. Not to mention the back pain after long drives.

- Puyallup, WA, USA

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