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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
107,698 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 2500 drivetrain problems

drivetrain problem

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2004 Chevrolet Silverado 2500 Owner Comments

problem #12

Nov 072021

Silverado 2500

  • miles

A D V E R T I S E M E N T S

The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused catastrophic loss of control had the transfer case locked up while driving at high speed on slick roads or if someone ran into me from sudden lock up of the drive train.

- Kemmerer, WY, USA

problem #11

Aug 222016

Silverado 2500

  • 139,000 miles
Engine runs rough at idle.ck engine light on.

- Royal Oak, MD, USA

problem #10

Aug 172015

Silverado 2500 4WD 8-cyl Diesel

  • 230,000 miles
The contact owns a 2004 Chevrolet Silverado 2500. While driving 5 mph, the vehicle hesitated prior to depressing the accelerator pedal. The vehicle was taken to a dealer and an independent mechanic where it was diagnosed that the transfer case needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 230,000. Updated 09/21/15 the consumer stated when the retention clip for the oil pump in the transfer case failed, the pump created a hole in the side of the case. Upon complete discharge of the lubrication fluid. The vehicle would spike its RPM and drop into neutral or a lower gear. Updated 03/01/16.

- Park City, UT, USA

problem #9

Apr 102015

Silverado 2500 4WD 8-cyl

  • 96,100 miles

A D V E R T I S E M E N T S

Steel brake, fuel and transmission lines are extremely rusty and failure appears to be imminent, especially on brake lines. This should be a safety recall.

- Lunenburg, MA, USA

problem #8

Jun 182008

Silverado 2500

  • 200,000 miles
The contact owns a 2004 Chevrolet Silverado. The contact stated that while driving 70 mph, the reduced engine power warning message illuminated as the vehicle decelerated to 15 mph. The contact depressed the accelerator pedal all the way to the floorboard but the vehicle would not accelerate. The failure recurred intermittently through out the years and the dealer replaced the electrical harness, the throttle grounding wire, throttle body and the fuel cap, but to no avail. The dealer could not diagnose the problem. The manufacturer was notified of the problem. The vehicle was not repaired. The approximate failure mileage was 200,000.

- Spokane, WA, USA

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problem #7

Nov 202013

Silverado 2500

  • 120,000 miles
The contact owns a 2004 Chevrolet Silverado. The contact stated that transmission fluid was leaking from the hydro boost without warning. The vehicle was taken to a dealer where the technician stated that the hydro boost would need to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 120,000.

- Converse, TX, USA

problem #6

Oct 092013

Silverado 2500 8-cyl

  • 112,000 miles

A D V E R T I S E M E N T S

I was driving home from errand running and found the brake pedal going almost to the floor. Found a puddle of brake fluid under the truck near the back of the cab and bed of truck. Called my service person and he said it was probably a ruptured brake line, and from the description of where the puddle was it was probably above the gas tank where the line is secured to the frame. He also stated that he has repaired multiple Chevy trucks with the same problem. I have seen the underside of my truck and all the lines are rusted, including fuel and transmission cooling lines.

- Frankfort, KY, USA

problem #5

Jul 192013

Silverado 2500

  • 99,706 miles
Applied brakes at a stop sign and the brake pedal went to the floor. Total loss of stopping ability. After using the parking brake to stop. Looked under the truck to see brake fluid dripping from the frame of the truck. All brake lines and the transmission cooler lines corroded and 2 burst. All need to be replaced. Clearly the Silverado has an issue with this and the entire undercarriage rusting beyond comparable year & mileage trucks. I have never had a vehicle under carriage in this condition regardless of age and this truck hasn't achieved 10 years off the lot yet.

- Pomfret Ctr, CT, USA

problem #4

Feb 082012

Silverado 2500

  • 154,000 miles
The contact owns a 2004 Chevrolet Silverado. The contact stated that after parking and exiting the vehicle, she heard an abnormal clicking noise as the vehicle started to roll away in reverse. While attempting to stop the vehicle, the driver's door opened and slammed her to the ground, traveling over both of her legs. The vehicle then crashed into a fence. A police report was filed. The contact sustained damage to the nerves and arteries of her legs. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and current mileage was 154,000.

- Bandera , TX, USA

problem #3

Sep 282010

Silverado 2500 8-cyl

  • 96,764 miles
Bought the truck in October of 2009, took to dealership on 12/17/2009 with complaints mileage of 96,764 of low engine power, hard to start truck, ,,,glow plugs were bad corroded park neutral switch, corrosion on brake lines..paid $ 3,600 in repairs then around late September 9-28-2010truck died a fourway intersection...was almost hit by a car...towed to nearest service fleet source...found out injectors were bad...work was started for repairs...then I found out the glow plugs...which I paid for already...and the injectors were service bulletins...called fleet told them to stop repairs...called the dealership...that had the truck in December...ask why they charged me for the glow plugs and why the did not fix the injectors...when it was in there.....dealership hung up on me...called 1-800-790-5700..spoke with GM told them about my Chevy problems...they claim that my injectors would not be covered...as it was not a dealership....funny thing is that fleet source is a certified rebuilder for Bosch, and satadyne by the manufacture for these parts that are used in all GM vehicles....so if you take your truck to a dealer...they get their parts from these people.....GM has a history of putting on bulletins for items...and claiming when you bring in your truck that the part does not meet the perimeter for replacement....I about another $ $3,200 that makes about $ $5,0000 dollars of items that people have complained out...had recalls..service bulletins....never will by anything that GM make again.

- Athens, PA, USA

problem #2

Dec 232008

Silverado 2500

  • 21,000 miles
My vehicle is a 2004 Chevrolet Silverado K2500 ext lwb 4WD with approximately 21,000 miles. I have used the four wheel drive feature off and on as needed to negotiate slick road conditions without any problems prior to this incident, which occurred on 12/23/08: While driving in four wheel drive, high range, at approximately 20 mph on an ice covered road the front wheels locked up without warning, causing me to lose control and skid off the road. Had I been going faster, or if I had been in a traffic situation, there could have been a serious accident, possibly resulting in injuries or death. This front wheel lock up condition is still present as long as the four wheel drive selector is in either high or low range. In two wheel drive the problem is not evident. I have made an appointment with the selling dealer to diagnose the problem, but as yet I do not know the root cause of this malfunction. Although this incident was a near miss, I am reporting it because of the serious nature and the hope that a safety recall may be issued so that other accidents may be avoided.

- Metamora, IL, USA

problem #1

Jun 012005

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 23,801 miles
: the contact stated while making a left or right hand turn the steering wheel became difficult to turn. This occurred on normal roads during normal steering. The vehicle was taken to the dealership for inspection. Upon inspection, the dealership replaced the steering shaft however, the problem still exists. The manufacturer was alerted. Updated 3/9/2006 - left front axle front seals leaked. The consumer heard noise in the rear end. The power steering pump flow control was replaced. The body control module was replaced. The front differential shaft seal were replaced. The tires were chopped due to alignment being out of adjustment. Driver's door had to be realigned. Master cylinder was replaced.

- Greer, SC, USA

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