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really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
65,947 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 2500 electrical problems

electrical problem

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2004 Chevrolet Silverado 2500 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #31

Apr 202009

Silverado 2500

  • 82,000 miles


I purchased a 2004 Chevy Silverado bring new from commonwealth motors and now have 85,000 and the speedometer is registering from 60 mph to 120 mph. It's floating all over the place. I have never seen anything like this. It's so dangerous not knowing how fast you are going. How can a 2004 vehicle have this problem. I am finding out there are so many complaint pertaining to this out there. GM has decided to extend some kind of warranty for up to 80,000 miles. I was told this from the service dept at commonwealth motors, but he would absolutely not repair or replace anything because of the mileage. He compared it to taking out an extended warranty for your refrigerator and something happening the day after it expired. You can't kill yourself in your refrigerator when your not sure how fast your driving. I had received a letter approximately 1 1/2 years ago stating your vehicle may later have a problem, but (in bold letters) do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has this condition. Why didn't I have the option to change it for preventable measures. No. they wanted me to wait and maybe I would go over their mileage when it did go defective. Then they can say "I'm sorry, too late." GM is admitting they have installed defective speedometer cluster and in a 2004 vehicle, they should be replacing it. I don't have 200,000 miles, I only have 85,000. Can anything be done concerning this matter.

- East Hampstead, NH, USA

problem #30

Sep 122008

Silverado 2500

  • 103,000 miles
2004 Chevy Silverado instrument cluster sticks and reads a constant 120+ mph. Started to stick at around 75 mph for a month. Now is stuck on 120+ mph and will not move even when truck is restarted or flashing computer.

- Appleton, WI, USA

problem #29

Jan 032009

Silverado 2500

  • 85,000 miles
The contact owns a 2004 Chevrolet Silverado. While driving 40 mph, the speedometer remained at 90 mph. The failure occurs sporadically. The dealer stated that nothing could be done to correct the failure. The contact heard of recalls for the speedometers on other Silverado, but for different years. The failure mileage was 85,000 and current mileage was 87,000.

- Mobile, AL, USA

problem #28

Oct 272008

Silverado 2500

  • 130,000 miles


My speedometer, RPM gauge, and transmission gauge have all stopped functioning...basically everything on the left side if your looking at it. The speedometer hangs on 30 or 60 and if it does work, which is only occasionally it's very slow and clicks it's way along, so therefore it is not accurate at all. The RPM gauge gets all the way off the gauge and sticks, and the other one just sits there. Why is there not a recall on this's too expensive to fix and very unsafe to drive!

- Buffalo, TX, USA

problem #27

Dec 102008

Silverado 2500

  • 40 miles
The contact owns a 2004 Chevrolet Silverado. While driving approximately 40 mph at night, the instrument panel warning indicators and gauges failed without warning. The vehicle was taken to an authorized dealer and they stated that the instrument panel cluster failed. The technician stated that there was an extended warranty that covered the repair; however, the vehicle was excluded from the warranty due to its excessive mileage. The estimated cost to repair the vehicle was $800. The vehicle has not been repaired. The failure mileage was 40 and the current mileage was 78,000.

- Holberk, MA, USA

problem #26

Nov 072008

Silverado 2500

  • 90,000 miles
2004 Chevy 1500 truck, I received a recall for the dash cluster, all my dash components do not work, the recall is if only there were less than so many miles, now at 90,000 miles, mine quit working, why is a recall only good for so many miles when there is a problem with it.

- Alanson, MI, USA

problem #25

Aug 132008

Silverado 2500

  • 46,000 miles


On Aug 13, 2008 at approx midnight our truck which was parked in our driveway started on fire. It did damage to the engine and we believe it started with the glow plug relay switch or something electric covered by power train warranty. Today is Sept 13th and we just received a ltr from GM that they are not taking any responsibility. We are frustrated and the truck is damaged and we do not believe we will be made whole as the insurance wants to total and pay only the market value which is much less than blue book. We are without a vehicle and GM has been less than reluctant to respond to calls, etc. The truck has been sitting at dealer for a month waiting for someone from GM to inspect to validate fire dept report and accept responsibility. I am disgusted with their customer service and the fact that you cannot talk to anyone with authority. This is their problem and they don't want to take any action. I found another individual had the same problem with their truck. Our truck is like brand new. It was purchased brand new and it is a 2004 duramax with 46,000 miles in mint condition. Can you help us?

- Tooele, UT, USA

problem #24

Aug 252008

Silverado 2500

  • 64,000 miles
The contact owns a 2004 Chevrolet Silverado. While driving less than 50 mph, the speedometer remained stuck on 40 mph, despite acceleration or deceleration. The oil gauge also remained stuck on 80. The failure and current mileages were less than 64,000.

- Maina, AR, USA

problem #23

Aug 022008

Silverado 2500

  • 41,820 miles
The speedometer in my 2004 Chevrolet Silverado 2500 has begun intermittently showing speeds that vary widely and do not indicate actual road speed. The speedometer fails to return to zero at rest and has shown speeds more than 40 mph in excess of estimated actual speed. This seems to be a common complaint, although I have not yet contacted a dealer or GM. I believe there are two components to this problem: 1) I cannot rely on the speedometer reading; 2) this could affect the miles shown on the odometer or at least cast doubt on their veracity. The truck presently has just under 42,00 miles on it and has been relatively free of major defects other than recall items.

- Tehachapi, CA, USA

problem #22

Nov 012007

Silverado 2500 8-cyl

  • 32,700 miles
Speedometer/tach don't work, fuel gauge is incorrect. The vehicle is an 04 Chevy Silverado 1500 2X4. Purchased new in 04, warranty has expired.

- Bloomington, IL, USA

problem #21

Nov 282007

Silverado 2500 8-cyl

  • 85,000 miles


Instrument cluster panel gauges work sporadic, or not at all. Speedometer reads over 120 mph all the time, and gas gauge does not work at all. I have not repaired them yet because of cost ($500+ labor and programming fees).

- Payson , UT, USA

problem #20

Nov 152007

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 67,500 miles
My 2004 Chevy Silverado speedometer keeps sticking at 55 or 60 when I travel for more than 20 miles its really unsafe and ended up paying a $191 speeding ticket over this. My speedometer was stuck at 50 when I was really doing 65 and I didn't notice I told the officer but he said to have someone check it out. I am a fairly good mechanic also a electrician. I know it is the stepper motor in the instrument cluster. I just don't have the funds to fix it myself when I am paying speeding tickets this should be a definite recall I have read so many complaints over the internet. Also talking with other mechanics that see the same problem on at least weekly basis. Thank you

- Limestone, ME, USA

problem #19

Mar 012007

Silverado 2500 8-cyl

  • Automatic transmission
  • 38,000 miles
Chevy Silverado 2004 4 wd pickup approx miles 38,000 when driving truck speedometer raced past 120 mph.vehicle stayed at 50 mph when shut off. I understand this is a common problem and GM is in denial.

- Rogersville, MO, USA

problem #18

Nov 152006

Silverado 2500 8-cyl

  • Automatic transmission
  • miles
I have the same problem as many. The needle started sticking. Then it continuously got worse. Now I do not know how fast I am going. I took it to the dealership and it will cost $450 to replace.

- Lakeland, FL, USA

problem #17

Sep 202006

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 51,000 miles
I own a 2004 Chevy Silverado Z71 4X4 with 5.3L V8. At approximately 50K miles I started having erratic/incorrect speedometer readings and the speedometer sticks at varying locations on the panel. I must gage speed by using the tachometer. I haven't attempted to correct the problem yet as the cost will be $500 plus.

- Pikeville, NC, USA

problem #16

Nov 102006

Silverado 2500 8-cyl

  • Automatic transmission
  • 59,516 miles
Speedo problem. Sometimes reads too low. Sometimes reads too high. Sometimes reads 55 mph sitting still. Safety issue as I could be @100 mph when speedo indicates 55 mph.

- Cedar Creek, TX, USA

problem #15

Sep 202006

Silverado 2500 8-cyl

  • Automatic transmission
  • 44,000 miles
2004 Silverado driven by my son everyday to his classes has a speedometer problem. The speedometer does not work at all. I have had trouble getting someone from peltier Chevrolet to call be back after leaving messages. This is a dangerous concern. I noticed that there are related complaints already on this speedometer but seems like nothing is being done about it. This vehicle is only two years old, it is ridiculous to have this type of problem.

- Whitehouse, TX, USA

problem #14

Jan 262005

Silverado 2500 6-cyl

  • Automatic transmission
  • 29,000 miles
Speedometer failure. Took the truck to the Chevrolet repair center to be told that the warranty will not cover and the price they are asking is outrageous. The defect is known to the repair man there for I was informed that they were having it very frequently, therefore it ias a manufactures defect.

- Portal Az., AZ, USA

problem #13

Jan 282006

Silverado 2500 8-cyl

  • Automatic transmission
  • 60,000 miles
2000 miles after my warranty went out so did my speedometer it will work for about a week then register 60-100 mph even setting still. I contacted earl dunn in madison cause that is where I purchased the truck and the extended warranty that really wasn't extended. The warranty they sold me didn't exceed the manf. Warranty. They told me at the dealer it was a additional 36,000 miles, huh, that's what I get for not reading the very fine print. Now I can honestly see why american company's are going belly up and that's a sad thing. Last GM for me. I contacted a dealer in carthage tn there service manger said they would have fixed the problem, no cost, but since it was purchased at another dealer he couldn't really do nothing about it. He also said it was a major problem for Chevy/GMC, P/U's, Avalanche, escalades, Tahoe, but GM was doing nothing about it and they couldn't get new parts to fix it. The instrument cluster had to be sent off to be remanufactured.

- Lafayette, TN, USA

problem #12

Apr 052006

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 72,400 miles
: the contact stated intermittently the speedometer needle sticks at various speeds. This is one of the two vehicles of the same year, make and model that the company owns. The other vehicle had the same problem. It was taken to the dealership and the instrument cluster which contains the speedometer, and tachometer was replaced which corrected the problem. The dealership has been alerted about the vehicle the contact drives. The manufacturer was alerted and explained for the contact to call the NHTSA to file a complaint. Updated 05/02/06.

- La Jara, CO, USA

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