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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,431 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 2500 steering problems

steering problem

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2004 Chevrolet Silverado 2500 Owner Comments

problem #5

Jun 272005

Silverado 2500 8-cyl

  • Automatic transmission
  • 13,177 miles


: the contact stated while driving 5 mph coming out of a parking space the steering system started making noises. The vehicle was taken to the dealership who ordered the part to resolve the problem. Three months later the part arrived and the vehicle was repaired. After driving the vehicle for two months the noise reoccurred worst because it occurred at any speed. The vehicle has been taken four times to different dealerships but none of them has been able to correct the problem.

- Highland, CA, USA

problem #4

Sep 222005

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 23,677 miles
1) while backing up a travel trailer into my driveway, the steering wheel became impossible to turn and in addition there was no power brake function in the truck. 2) without steering or braking power the truck was impossible to drive. Had this event occurred just minutes earlier when we were traveling a narrow and winding mountain road, a major crash with lives lost could have easily occurred. 3) we have an appointment to have the truck towed to a Chevy dealer on September 26. I understand that a recall involving this problem was to be initiated last February, but we have had no notification even though we are the original owners of the truck and live at the same address as when the truck was purchased new.

- Lake Almanor, CA, USA

problem #3

Mar 142005

Silverado 2500 8-cyl

  • Automatic transmission
  • miles
Since I've bought my 2004 chevorlet Silverado. I've had the oil pump replaced. Then I stated to hear noises in my engine. I took it back to have then look over the lifters and valves and power/sterring, it is still making a winedy noise. They said" that's normal. Then I took it into a friends place, "brake masters of camarillo. They told me it is the power sterrinng pump. So I tookit back to the, and I told them I didn't want it back til it was fixed. They told me it would just sit there and there was nothing wrong w/ it. So I took it and now I'm going to take it in again for the same winedy noise and see what they say now. I have not been satisfied w/ this truck. The transmission has been slipping and other noises have been getting worse, and they just don't want to fix it. They just want to blow you off and tell you that everything is normal.

- Camarillo, CA, USA

problem #2

Dec 222004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • miles
The consumer was making a U turn and without warning the steering wheel failed. The steering wheel was hard and difficult to turn. The consumer had the vehicle towed to the dealer. The mechanic informed the consumer that the power steering pump needed to be replaced.

- Howell, NJ, USA

problem #1

Oct 242004

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 300 miles
2004 Chevrolet Silverado. The problem I have been having with this truck started from day one. When I purchased this truck it was right off the showroom floor it was sold to me with brand new GM certified 20" rims and tires which really make the truck look great but one thing they failed to tell me was that the steering on the truck would be effected. I have brought the truck back several times for the following problem.when the vehicle is not in motion the steering on the truck is very very hard to turn as if it does'nt have power steering. This makes turning the truck around or backing into an area were you must first turn the wheel very hard. After the second time I took the truck back to ricart Chevy on hamiltoin rd they told me that they could not fix the problem and it would be somthing I would have to live with. When I heard this I went to the ricart coorprate level and they got a GM rep. Involved.when I talked to the rep for this area he told me that they could not fix it and that all the trucks in the ricart truck lot with these 20" wheels all did the same thing. I questioned him about the fact that they know there is a problem but the are still putting them on the trucks? his reply was they are now having a waiver signed for people purchasing the truck with these wheels are going to have this type of I am no wizard engineer but common sense should say fix the truck correctly. I dont know if this could cause an accident or injury but it sure would be hard to get out of the way if your vehicle would not turn from a standing this time I am trying to get this resolved but I dont seem to be gaining any ground and could sure use your help. I have asked them to fix the truck or refund my money in full but both requests have been denied.

- Columbus, OH, USA

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