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Chevrolet Recall N202306490: Hood May Open Unexpectedly
2020 Chevrolet Silverado 2500
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Latches/Locks/Linkages — Hood — Latch
Structure — Body — Hood
- Summary
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
- Actions
- GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
- Documents (12)
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re N202306490 - Safety Recall Service Hood Striker Fracture Models: 2020 Chevrolet Silverado 2500/3500, 2020 GMC Sierra 2500/3500
- Defect Notice 573 Report
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N202306490 Service Hood Striker Fracture
- Safety Bulletin re N202306490 Service Hood Striker Fracture
- Miscellaneous Document - Service Update re N202306491 Goodwill for Repeat N202306490 Repair
- Safety Bulletin - Re N202306490 Service Hood Striker Fracture
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re N202306491 – Service Update Goodwill for Repeat N202306490 Repair
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re N202306490 - Safety Recall N202306491 – Service Update Service Hood Striker Fracture – Revised Population
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re N202306491 – Service Update Goodwill for Repeat N202306490 Repair
- Recall 573 Report
- Recall 573 Report
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