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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,584 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Tahoe steering problems

steering problem

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2002 Chevrolet Tahoe Owner Comments (Page 1 of 2)

problem #22

Dec 262015


  • 120,000 miles


Power steering consistently cuts out when turning *right* and engine is cold. Also experienced same issue when engine is warm but de-accelerating (slowing down) and turning right. This forces vehicle into oncoming traffic lane because it will not turn. Happens at various speeds in all types of traffic. This situation has been progressively getting worse. Local dealer says they are not aware of any problems fitting this description. However, multiple Chevy blogs are full of similar reports and all state Chevy is not taking responsibility. (??)

- Keyport, WA, USA

problem #21

Jul 022012


  • 55,000 miles
The contact owns a 2002 Chevrolet Tahoe. While driving 30 mph, the steering wheel seized and the engine warning light illuminated. The failure occurred multiple times. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the contact should take the vehicle to another dealer where it was misdiagnosed and repaired. The details of the repairs were not available. The failure mileage was 55,000.

- West Pittstion, PA, USA

problem #20

Mar 132015

Tahoe 8-cyl

  • 166,000 miles
The power steering has completely failed on the vehicle. The power steering pump has been replaced 2-3 times. My next step is the intermediate shaft or the gearbox but I have to spend $90 to have a diagnostics test run to determine what the exact issue is. I read some blogs online that said Chevy had a recall on this issue but the dealer I called told me that there were not any recalls.

- El Dorado , AR, USA

problem #19

Jul 072014


  • 180,000 miles


While traveling at highway speeds vehicle wanders left and right and ABS light appears. Codes are "erratic wheel speed" mechanic diagnosed front wheel hubs worn and must be replaced unknown if covered by possible recall due to unable to find part number. Also while turning left and right a "knocking clunking" noise is heard from front suspensions. Mechanic diagnosed worn idler arms after being replaced with oem. This can lead to loss of steering causing accident or injury. Also premature wear of rear brakes compared to front brakes. Mechanic cannot diagnose and dealer cannot diagnose.

- Elmont, NY, USA

problem #18

Oct 232013


  • 100,000 miles
I was driving down hwy 308 in belle rose la and the truck stalled out when I put my bright lights on all the lights on the dash board came on and then the truck just shut off!! my steering wheel don't lock I have to turn the wheel and hold the steering wheel at the same time to start the truck and some times it don't even start.

- Belle Rose, LA, USA

problem #17

Feb 192014

Tahoe 8-cyl

  • 118,000 miles
I ran out of gas on the freeway going 65 mph with my 5 year old son in the car. Apparently when a Chevy Tahoe runs out of gas it shuts down the entire electrical system including power steering as well. I'm unsure of this ------> but it seems like the brakes are affected too. I had a very difficult time merging over to the right hand shoulder of the highway (I had to cross three lanes and merge with on-ramp traffic), given that I had very little steering control and had to use as much momentum as I already had to get off the road to safety, without being hit by someone traveling over 50mph. Plus other cars were not letting me over. I can see this becoming a very dangerous situation. GM just recalled a bunch of Tahoe years for this issue but not my year (2002). I would like to see them address this issue in my vehicle, but right now the mechanic at the dealership told me there are "currently no recalls on [my] vehicle" and I would have to pay out of pocket to diagnose/fix this problem. Also when I first got my car in 2009 I was waiting in line to board a ferry boat in Washington state, and turned the engine off, had the car in neutral, I thought I would "coast" down the ramp, this is when I first learned that this make/model does not steer or brake properly when the engine is off/dead. There was no incident at this time because I was only going 5 mph but I definitely felt that I did not have control of the vehicle.

- Los Angeles, CA, USA

problem #16

Jul 192012


  • 110,123 miles


Clunking noise. When you go forward or reverse. Sound is coming from steering or front end. Sometimes when you take your foot off brake and go. No one can figure what it is.

- Elk Grove, CA, USA

problem #15

Jan 012011


  • 50,000 miles
2002 Chevy Tahoe lt 4WD, current mileage is 85K. For the last 25K miles this vehicle has experienced a noisy shuddering sound with a slight vibration felt through the steering wheel when turning left or right. Ball joints, tie rods and alignment check out ok. Problem can be temporarily (for several days) resolved by dealer when front axle assembly is lubed during general service. Had front axle seals replaced at 80K, noisy vibration was temporarily suppressed, returned a week later.

- Poulsbo, WA, USA

problem #14

Jun 142011


  • 90,000 miles
The contact owns a 2002 Chevrolet Tahoe. The contact stated that the steering wheel locks when making turns. The vehicle was taken to an independent mechanic, who stated that the intermediate steering shaft and gear box needed to be replaced. The contact also stated that the failure occurred on more than one occasion. The vehicle was also taken to an authorized dealer where it was in the process of having the failure diagnosed. The manufacturer was not notified. The failure mileage was 90,000. Form returned no change

- Pensacola, FL, USA

problem #13

Jun 012009


  • 74,237 miles
Steering turns to left fine, but can not turn to right at idle or low speed. When trying to make right turn at slow speed you may have to back up and try again. Very hard to park in parking space, vehicle will not turn to right. It is as is the engine is turned off. I have read hundreds of reports about same problem on internet sites. Seems to be a problem with steering gear box, but GM has done nothing to fix this problem since vehicles are out of warranty.

- Suffolk, VA, USA

problem #12

Feb 112009


  • 50,000 miles


I own a 2002 Chevy Tahoe, the power steering has progressively gotten worse. At all times and instances you can not turn the steering wheel to the right, at any time you can turn the steering to the left, try parking, or turning right and it is not a task a large man can do easily, and I am a woman, there is no power steering turning to the right. The vehicle has been babied from day one, no excessive use or wear, the car is a 2002 and only has 53,000 miles on it, so I would gather the car is not abused. The vehicle has only been driven on paved roads. I took the vehicle to nimnicht Chevrolet in jacksonville Florida to have them diagnose the vehicle, and the steering gear is bad at 53,000 miles and of course the upper intermediate shaft is rattling, and the parking brake wont hold the vehicle. I contacted Chevy customer service and they told me it was normal wear and tear and since I was the second owner and the vehicle was outside of warranty they would not cover the repairs. Mind you this vehicle only has 53,000 miles. I have owned several vehicles and driven them to well over 100,000 miles and in every vehicle I have owned, Nissan, Datsun, 2 Volkswagen, never has the steering gone bad. Even with over 100,000 miles. This is a safety issue and is common for Chevy, records indicate Chevy has been having problems since 1999 with numerous components on all of their vehicles, especially steering and brakes for this vehicle alone their are over 190 service bulletins pertaining to defects in this vehicle alone, same vehicle 2003 has over 300 service related repair bulletins. I am scared to death to drive the vehicle this is my only transportation. I would hate to have an accident because of defects Chevy is aware of and is relying on a bean counter for repair recall this is not normal for a vehicle to be broken at 53,000 miles. Brakes, tires, battery, belts that is normal wear and tear. The manufacturer should repair these defects free of charge.

- Jacksonville, FL, USA

problem #11

Jul 282007


  • 90,000 miles
Steering gear box failure. Failure of this component makes it difficult to turn the steering wheel to the right when backing out of parking spaces. I have checked the internet and this is a fairly common occurrence with these vehicles and Chevrolet accepts no responsibility for the failures of these parts.

- Bedford, TX, USA

problem #10

Dec 142007


  • 68,000 miles
2002 Chevy Tahoe with noise in steering column for months..60,000 miles....then while driving some cable broke and steering was almost impossible to turn wheel faster than 2 miles and hour. Thank goodness my husband was driving. Still has noise after replacing cable. Crappy issue should be recall.

- Colonial Heights, VA, USA

problem #9

Mar 012003


  • 7,000 miles
Tahoe steering shaft faulty. Making all sorts of noise for years. Should be a recall. Have seen hundreds complaining of same issue on Chevy Tahoe!

- Miami, FL, USA

problem #8

May 202008

Tahoe 8-cyl

  • 44,620 miles
2002 Chevy Tahoe lt: Intermediate drive shaft needs to be replaced; however, the dealer has yet to make a recall. It appears to be very common in this vehicle as well as my other GM vehicle(Pontiac Grand Prix which was under recall). Clunking, looseness in steering wheel column when driving, mostly heard while driving over bumps. Just purchased, waiting to see if dealer will replace at no cost.

- Napa, CA, USA

problem #7

Jan 132007

Tahoe 8-cyl

  • Automatic transmission
  • 500 miles
I own a 2002 Tahoe that I bought new. With in 6 months it developed a knocking in the front end. It sounded as if the front end was about to fall out. Part of the steering shaft was replaced and it stopped. It is now doing it again. Is there a steering danger that could possible cause an accident?

- Cleburne, TX, USA

problem #6

Apr 212006

Tahoe 8-cyl

  • Automatic transmission
  • 35,000 miles
: the contact stated while driving at slow speeds making a sharp left turn the steering wheel locked and it was unable to be maneuvered to its original position. The vehicle was taken to the dealership where it was determined the power steering pump fractured. Previously before this failure the vehicle was taken to the dealership because the steering was shaking however, the contact is unaware of what parts were replaced. The dealership states both failures are not related.

- Larsen, WI, USA

problem #5

Jul 202005


  • miles
I have had to have the steering column in my 2002 chev. Tahoe replaced twice and fixed another. The vehicle starts making a noise when it is turned. After a period of time, the steering gets loose and it sounds and feels like worn ball joints. According to the mechanics at the dealership, this is a very common problem and occurs with the other similar GM vehicles (Yukon and escalade). I had my steering column replaced in July and it is already making the noise again. They claim it is not a safety issue but I don't see how it couldn't be. My extended warranty will run out soon and the next time I replace it will be out of my own pocket. I am very concerned that this may be an issue that would cause me to loose control of the vehicle.

- Little Rock, AR, USA

problem #4

Sep 132003

Tahoe 8-cyl

  • Automatic transmission
  • 36,000 miles
Popping noise in steering column. Returned to dealer as it was still under warranty. They concluded that it would be a one time repair to re-lube the steering column.I was led to believe they had a special lube that would cure the problem. Vehicle did fine for about 15000 miles and the noise has returned. Have had the front end aligned since the original tires (Firestone) wore out prematurely. Can't seem to keep it aligned.

- Semmes, AL, USA

problem #3

Jan 092004

Tahoe 8-cyl

  • Automatic transmission
  • 26,000 miles
Transmission shifting hard, only 26,000 miles. Ttook to dealership and was told second and third gear was gone. They rebuilt those gears. Pick Tahoe up and within a hr it was doing the same thing. Return to dealership next day, was told it was pump sticking. Replace that. Pick back up and within a hr did the same thing. Return vehicle and they decided to replace for new transmission. A week later it has now starting to have a problem with the power sterring. There appears to be a leak in the lines. This 2002 Tahoe has had problems starting within months of purchase. Sterring colum making clunking nose, required lube twice. Headlights filling with water. Nose in the front drivers side around shock area. They had different repairs such as replacing shocks, greasing. After over a year the dealership added bushings to the shocks, so far ok. Have replace Firestone tires at 25,000 miles for wearing on inside of tire.

- Commerce, TX, USA

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