This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Came to a stop at a stop sign and heart a pop. Tracker would then pull roughly to the left when brakes were applied. Upon inspection it was discovered that the passenger side of the crossmember broke where the inner suspension attaches. Called several dealerships and this is something that is not covered on a recall for this year vehicle. Found several forums that complain of the exact same problem on various years for the Chevy Tracker. This is very unfortunate since I am quite fond of my Tracker and rely on it for work and travel with my children, especially in winter months. I am glad this was discovered before it caused a serious accident.
My complaint isn't the failure of the items on the truck. We purchased this truck from sands on broadway. The truck was lifted when we purchased it, we asked the finance person who was selling us the warranty if the warranty covered everything since the truck was lifted. He said yes and went as far as assuring us that it would even cover the over sized tires. We made it clear several times that we did not want the truck if the extended warranty didn't cover a lifted truck. We were assured that it would cover the truck even though it was lifted. So we purchased the truck on 1/25/03. It is now 6/24/03 and we have already had to take the truck in. There is over 1K of work that needs to be done on the trucks suspension and they are not willing to cover it because the truck is lifted. An inspector came out and viewed the truck and told us that they would cover nothing that had to do with the suspension or the door because the truck is lifted. My boyfriend and I have both called the dealership and have gottent the run around. According to the dealrship the person that sold us the warranty no longer works in their office and they are basically telling us to bad. I have a phone call into the GM of the dealership. They misrepresented to us what this warranty was suppose to cover, those tires that he said would be covered are not, it clearly says in the warranty that they will only cover factory tires, another lie.
- Mesa, AZ, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Latham, OH, USA