This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a flat road in the middle of rush hour traffic. The traction control light came on, shortly after the check engine light came on, and steering wheel tightened. I pulled over, shut the car off, waited a few minutes and then restarted. No lights. When I brake car, seems to take longer and then jerks to engage brakes. Shop ran codes and nothing came back.
Pulled out of driveway and check engine started flashing then the traction control said it was off and the stabilization trak service the power of the vechical went down and started shaking. I pulled over and turned the car off waited 15 minutes and tried to start it it hesitated and was dealing rough.. stabilizer control on flashes on the screen and check engine went solid and car seemed fine. I'm now calling the dealer ship to get it in. But I read this is a common problem. Why no recall? D car was shaking.
I was driving my Traverse and the stability and engine power reduced came on and automatically my car came to a stop and would not accelerate. My son pushed the car to the side of the street. I shut the car off and turned it back on and everything was fine. The mechanic couldn't find anything wrong. It keeps happening. I'm lucky so far that I wasn't on the expressway, I might have been killed.
The contact owns a 2012 Chevrolet Traverse. While driving 45 mph, the vehicle experienced a compete loss of power. In addition, the service stabilitrak and traction control warning indicators illuminated. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 102,163.
While driving, traction control automatically went off, then automatically went back on. Happened as I was exiting a parking lot onto a busy road. Went off again, then in the middle of my turn, car suddenly decelerated and I was barely able to make it into the next parking lot. Gradually ramped up to about 20 mph. Traction control automatically came "on" but so did the check engine light. Let the car sit for about an hour and it would drive (but I did not get over 40 mph or further than around the block). Check engine still on. Thank goodness I was not on the interstate as had been about 15 minutes earlier.
- Carpentersville, IL, USA
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Takata recall. Stabilitrack automatically goes off while driving down the road or interstate the smell of raw gas comes through the cabin, vehicle goes into limp mode and starts to stall. This happens often not just once. I have researched complaints online and there are a ton of people with the same complaints.
There were more than a few occasions were I am driving and my car will instantly slow down and the check engine light comes on and something saying traction control. I don't know exactly what that means but when I took it to my dealership the lights had went off and they just looked at me, saying that they can't fix something that's not there. It's scared me because it decreases speed while on the highway and the other cars obviously don't know what's happening and we almost got into an accident. I'm nervous about my car while driving in the road. This has happened on the streets as well as highway.
Compre el carro hace dos meses Y por tres veces me enciende service stabilitrak luego traction control off despues engine power is reduced.el carro tuvo este problema cuando iba conduciendo Y SE me presento como un peligro la reduccin tan abrupta, tengo entendido que hay muchos carros con este problema deseara saber que puedo hacer
I was driving on a state rd with my toddler when unexpectedly the car began to abruptly slow down. I was almost rear ended by another car that swerved to avoid hitting me. The engine light came on with a message engine power reduced, traction control off, stabilitrack needs servicing. I was in the middle lane and with cars flying by it was terrying trying to pull off safely. The vehicle would not increase in speed when I press down on the accelerator. After pulling off I immediately turned the engine off waited a few minutes and tried to start the engine again but received the same messages. When I put the car in gear it struggled to move. I turned off the engine again and then waited 10 minutes. Upon restarting the engine light came on but no other messages were displayed. I was able to get the vehicle home and took it to the dealership on 3/30/17. When I brought the vehicle in the engine light was no longer on. The service advisors called a few days later and stated they could not duplicate the problem. They only noted that the engine mount needed replacement and this could possibly have caused the problem. My vehicle was out of warranty so I paid believing this would solve the issue. Unfortunately it happened again driving on a city rd and I was nearly struck from behind again and struggled to safely get off the road. This time my husband and 2 other children were in the vehicle. I was able to take pictures of the same dash notifications and after getting it started I drove it straight to the same dealership on 3/17/18. I showed them the pics and was adamant I would not get in the car again unless it was fixed. They assured me it would be fixed this time. A few days later they stated the fuel pump fuel lines and fuel pressure sensor had to be replaced. After my second experience I found several similar complaints. This is a safety issue that needs to be recalled.
2012 Chevrolet Traverse - in several occasions while driving at different speeds the I will smell a strange chemical oder, then the check engine light will come on and black smoke will come from the exhaust. Then the Traverse will dramatically reduce speed. This seem to occur on humid or days with wet weather. I will pull over and shut off the vehicle for about 5 minutes, when I start it up again it resets but their is smoke or steam coming from the engine compartment. Upon looking it appears to be coming from wire harness. My shop can not explain why this is happening, but I feel that this is a safety concern due to the quick drop in speed while on the highway. I've read a lot of blogs on this and it appears to be a similar issue at early models that have had recalls
So basically like everyone else is stating all of the sudden when you are driving the light comes on and says traction control off/service strabila trac and the the check engine light comes on and you have reduced engine power. My mechanic has had me drive straight to him every time this happens because if I turn the car off the computer does not hold the codes. He was getting a reading of the ignition coils being bad. We have replaced all six ignition coils about two weeks ago. Today 06/04/18 it did it again. This has been going on for a while and nobody really seems to know what the problem is. I am seriously out of money to keep experimenting with repairs at this point. GM really needs to step up and do a recall. Also these cars had an airbag recall and I took it in and was told they fixed that recall. My airbag light remains on and they tell me I have to replace the airbag at my cost! why? seriously loosing faith in GM products.
The vehicle has 86K miles and is 6 years old. Over the past few weeks we have noticed a similar issue as others I have read about. The traction control light goes on....the doors lock/unlock....and the engine essentially decelerates from 60+ down to 30-40 mph quickly. I have heard that the throttle body may need to be replaced. We are going to try that and if that works, great. If it doesn't, not going to get another Chevy. This is dangerous...and could eventually cause serious injury or death.
The stability/traction control light comes on and the engine power reduces.when I took to the mechanic nothing shows on the computer as wrong or has been wrong. While this is happening the cruise control wont work and I had to push really hard on gas pedal. This has happened 3 times so far
This incident occurred twice. Driving down the freeway at freeway speeds, a loud clunk was heard, the vehicle jerked, check engine light appeared, check stabilitrax and traction control messages appeared and stabilitrax disabled, speedometer remained frozen at speed this incident occurred. While driving to safe location to stop, vehicle appeared to be stuck in a specific gear that is lower than normal for freeway driving, rpms were much higher than normal. When attempting to accelerate from a standstill, vehicle appears to have no power (probably due to accelerating from 0 mph in a higher gear). I took vehicle to bowman Chevrolet service center for attention and they were unable to duplicate the incident though they did state that they see error codes in the system for loss of communication. After testing and troubleshooting for up to 2 weeks, service department stated that they are unable to determine the cause of the error but during their testing they found the battery needs to be replaced. Assistant manager of the service center states that a battery replacement may or may not fix the problem. I made a case (#[xxx]) with Chevrolet but the adviser received information from the dealership that was false and stated there was nothing further he could do. The information he received from the dealer is that they were waiting for me to authorize charges for additional diagnosis. I did authorize bowman Chevrolet to replace the battery. My concern is that I am now taking back a car that is a safety hazard and allowing my wife to drive, and daughter to ride in, this vehicle that has a known issue. Luckily for us the issue occurred at night when there was no one on the roads but if it occurred during rush hour it could cause an accident. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The first occurrence happened 10/11/17 on I-40. My car started "jerking" and all of a sudden the car decelerated to approx 35 mph. The ABS light came on. A ntfcn came on that all of my assists were off (parking, all wheel drive, traction control, stabilitrack). A ntc also appeared that said to service stabilitrak. When I go to press my brake there is a noise in the brake pedal and it "jumps" when I go to press it. We have taken it and had it put on the computer but no codes appear saying there is anything wrong with it. They say the sensors are fine. I have almost been rear-ended several times now. It happens every time I drive my car. I am too afraid to drive my car anymore. It is too dangerous. I can't afford to replace it. No dealer is going to take a faulty car and I can't afford to buy another one. We have researched the problem and found that we are not the only owners having this very same issue but no one seems to have found a resolution for their problem which leaves me very disheartened. Now I am stuck in a car that can't be fixed and I have a car that I can't drive. GM needs to fix this issue before someone gets killed.
When driving the vehicle randomly pops up with a service stabilitrak/traction control message with the check engine light. The vehicle then has reduce power and issues accelerating. The same issue occur at stop lights and the car will sometime shut off an take multiple turnovers to restart. The check engine light will then randomly go away and the car start driving normally again until it re-occurs.we have already spent over 1200 dollars trying to fix the issue to no avail. This has happened numerous times with the last time listed below.
After pulling onto a highway and accelerating to 60 mph, all of the lights on the dashboard of my 2012 Chevy Traverse came on including traction control, battery, engine light etc came on and my vehicle lost power when pushing the accelerator. I pulled to the side of the road and turned off my engine and waited 5-10 minutes, when I restarted my engine, the dashboard lights were still on. I pulled onto the highway and the vehicle still would not accelerate faster than 30 mph so I made a U-turn in the highway, returned to my home, and the vehicle would not go up my driveway. I rolled back down the driveway and again waited on the side of the road, turned off the vehicle, and when I restarted the vehicle, made a loop in the highway and finally was able to go up my driveway to return home. Fyi - I called www.safecars.gov and was told there are no recalls on the 2012 Chevy Traverse, and I would have to pay for it's repair even though there were 196 complaints online of other people experiencing the same issues. I have five grandkids and a disabled husband who I have to drive 80 miles to the dr 2-3 days a week. I cannot afford to pay to fix this vehicle and I received absolutely zero sympathy from the lady who answered the phone. I get that she does not do the recalls but as a person who needs my car and who is experiencing a very dangerous situation, she could offer no advice and did not complete a complaint on my behalf. It was obvious it was not her problem because she kept repeating that I would have to pay.... poor training and poor customer service skills. I have worked in government for 20+ years and I know how to speak to customers who are upset for good reason, even if I cannot give them the response they are seeking, they hang up the phone feeling like they were heard.
I was driving my car on I-75. The door locks started locking and unlocking, the vehicle lost power and went from 65 mph down too 25 mph, and the traction control off and on kept switching. The vehicle would not gain speed, even while depressing the accelerator. No check engine lights or any other lights were on except for the traction control off/on lights. I was almost hit by a semi. I pulled over, shut the vehicle off for 5-10 minutes, and restarted it. No lights were on, and I attempted to drive home. While in a slow speed on a side road, approximately 35 mph, the vehicle suddenly started locking and unlocking, and this time suddenly accelerated. I put the car in neutral. Again the traction control off and on kept displaying on the dcim. Each time the vehicle randomly accelerates or decelerates the doors will unlock then lock and unlock and lock, the warning chime goes off rapidly and the car will then either decelerate or accelerate. The traction control off then on then off then on comes on, and then the car is fine.
Have only had this vehicle since late January 2017. Within 2 days of having it, the service stabilitrak, service traction control and reduce engine power alarms came up. There was also gas fumes filling my car. Had service completed, all that was found was a fouled out spark plug. Car has had these same alarms come up maybe a dozen times over the past 6 months. The first time these came up, vehicle was idling. Other times. I was driving on the interstate. Have also had the service airbag light come up as well. The middle seatbelt in the center of the car, doesn't come out at all.
I bought the car 12/2015. When the engine stopped on me on 1-95 with my children and I, we were terrified. During a service in 2/2016, I found out there was a 20,000 mile discrepancy. They supposedly fixed the engine but the A/C was not covered in the standard warranty. Since then, I bought my car to autonation in aprox. 12 times. Last time, I bought the car over in may, I dropped in off because my car was shaking, gas was coming out the pipe and then it stopped and received my car back over 24 hours later. When I picked my car back, I received a estimate of atleast $3,000 and was told if I were to get the certain repairs done to the car, it does not mean that, my car would stop having the problem, when the car stops. Again, this month, my car did the same thing and the trunk door would not stay open, I have to hold the door up with my hands. Then I took it somewhere else, that repair center, stated that my computer has problems, I need a new condenser and compressor.
A D V E R T I S E M E N T S
- Peachtree Corners, GA, USA