This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Traverse. The contact stated that there were various electrical shorts pertaining to the low beam lights, the interior lighting, and the gauges on the instrument panel. The dealer was notified of the failures several times, but was unable to provide a solution. The manufacturer was notified. The contact was waiting for a remedy from the manufacturer to provide a solution to the dealer. The failure mileage was not available.
Car turned itself off while driving 55 mph on highway with my children in the car. Traverse randomly switches between cd and radio by itself. Traction control warning sounds randomly. Sometimes when key is turned off all goes black on dash without opening the door. There is no pattern to any of this. Always totally random. I have started pressing record on my phone before every time I start my car for the possibility that I will catch one of the random instances on camera. Dealership has replaced my radio focusing on it and ignoring my traction control issue and power loss. Since these issues cannot be triggered and are completely random I had to catch my radio freezing up on video to get dealer to believe my accusations. My car has been "reprogrammed" twice, new radio installed, repaired information buttons once, then information buttons replaced and each time telling me that its all fixed now. Well, I now have video that proves differently. So when is the next time my car is going to shut off" will my children be with me or will it only be a risk of them losing their mother?"
The contact owns a 2013 Chevrolet Traverse. While driving approximately 70 mph, the vehicle stalled and the check engine, power to the engine diminished, traction control and stability control warning indicators illuminated. The vehicle restarted after the vehicle was parked for approximately ten minutes and the check engine warning indicator was still illuminated. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The failure recurred on three other occasions and was taken to the dealer each time. The vehicle was diagnosed on the third visit with an unknown diagnosis and was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
I took my car for service on 2/20/2015 and the next day the service airbag lights came on stayed on even after I turned the car off and back on. The next day it didn't come back on the following day which was 2/22/2015 it came on and again and stayed all day. On 2/23/2015 didn't come on at all then came back on again on 02/24/2015 and remained on until I wrote this complaint. I called my dealer and they gave me an appointment for 2 weeks on 3/12/2015 if something is wrong with the airbag I'm not safe and my warranty may no longer cover it at that time being this is my only means of transportation.
The contact owns a 2013 Chevrolet Traverse. The contact stated that the vehicle stalled several times. The vehicle was not able to be restarted. Also, the contact mentioned that the radio failed several times and the sensors and gauges intermittently flickered. In addition, the contact stated that while traveling 25 mph attempting to avoid dog, the contact swerved to the right and crashed into another vehicle. A police report was filed. The contact sustained injuries to the back and legs. The contact did not seek medical attention. The contact indicated that the steering wheel locked and the ignition switch would not turn over. The manufacturer was not notified. The approximate failure mileage was not available.
- Cleveland, OH, USA
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The battery failed to recharge, the vehicle completely shut down (electrically speaking). My wife and 2 kids were stuck in a car with no ac, no ability to recharge her cell phone to call for help, on a hot 100F day. Thankfully, she was able to call a tow truck. After 2 days in the shop at ron baker Chevy in san diego, it was discovered that the alternator was faulty. Both the alternator and the battery were replaced.
The rear seat air conditioning/heating module controls get extremely hot whenever the headlights are on or whenever the rear unit is in use. The controls for the air conditioning/heating unit on the dash never get hot. I took the vehicle into the dealer today to have them check the problem. I was told they checked all the wiring and everything was as it's suppose to be. So, they checked the same unit in another Traverse and found the controls in that vehicle got hot as well. I was told that is just the way the vehicles are. The fact that the controls get hot at all, would indicate either improper gauge of wiring or switches that can't handle the electrical current. If what I suspect is true, there is a possibility of damage to the unit, fire or injury to occupants of the vehicle.
I went to the service department of East hills Chevrolet to respond to the 2 recalls they had on my car. They found something else with the car and proceeded to fix that. After getting the car back, it has a new issue....it periodically shorts out while I am driving it. I seems like it stalls, all the lights on the dashboard come on, but then it recovers and continues driving. I have three children and am nervous about driving this car. In addition, the radio will turn off and on for no reason and the doors will lock and unlock by themselves. My car did not have this issue before service. I responded to the dealer survey and emailed them about this new problem -- no response.
The contact owns a 2013 Chevrolet Traverse. The contact stated that the global positioning navigational system was difficult to read because the font was entirely too small. The navigational system also exhibited white lettering on a light green background, which did not provide enough contrast. The location of the screen was abnormally low on the dashboard and caused the contact to remove sight from the roadway for a longer period of time. The manufacturer was made aware of the problem, however they stated that the navigational system was operating as designed. The failure mileage was 500. The current mileage was 1500. Updated 06/07/13
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- Beaumont, TX, USA